Show room staff are very helpful and informative in terms of product specification. I did bot feel pressured and was given plenty of time to wander around and our pace. However, and im glad i Lef... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Beautifully laid out shop. Nice relaxed atmosphere. Excellent quality sofas. The sales assistants were both friendly & knowledgeable. They knew exactly when to step in to offer help or answer question... もっと見る
All communication prior to delivery was excellent. The 2 men who delivered and set up the sofa were really professional and very friendly. We are delighted with our 3 piece suite. The salesman in t... もっと見る
First was the smell... it was fabulous! Then it was the warm kind welcome from the staff which was so genuine. It took us a very long time to decide on a sofa as there were so many quality ones to ch... もっと見る
企業情報
poltronesofà - Cardiff Capital について
当該企業による記述
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
当該企業による記述
連絡先
4 Capital Shopping Park, Leckwith Road, CF11 8EG, Cardiff, Glamorgan,, 英国
- 0191 731 3300
4.7
優良
1262件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Thank you Julie from Leckwith store Cardiff
I visited the store in Leckwirth Cardiff and was greeted by Julie. Julie was absolutely amazing. So friendly and not pushy at all. She went above and beyond to accommodate my every need. Super greatful for all her help as she helped me pick the fabric and colour. I did end up going back to the Newport store to purchase as it was closest to me but super thankful for Julie everything was written down for me to tell the Newport store as I wanted to go back and purchase with her. Thank you Julie! I can't wait for my new sofa!
2026年7月17日
Very friendly and helpful
2026年7月24日
Excellent customer service.
Excellent customer service. I live in London and wanted to treat my son to a sofa, your company was there first choice to purchase from. The grandchildren spoke of good quality, they were happy felt listened to from the sales attendant. Now can’t wait for the delivery.
2026年7月16日
Excellent all round
Service in the showroom was excellent, the furniture we bought is superb and the delivery service couldn't have been better.
2026年7月19日
Robin from leckwith store was very…
Robin from leckwith store was very helpful with my purchase and gave us a free tape measure can't wait for sofa to arrive now
2026年7月19日
The 2 gentlemen at the store were both…
The 2 gentlemen at the store were both pleasant
Helpful and easy to approach and friendly
2026年7月14日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Crew were quick in installing
Crew were quick in installing. In a rush to leave, did not give time to discuss anything. A bit concerned about creasing on bottom part of sofa. I hope it will come out as it spoils look.
2026年7月17日
poltronesofà - Cardiff Capital からの回答
Good Afternoon Mr Lloyd,
I hope you are well.
Thank you for taking the time to leave us your review and for sharing your feedback.
I am sorry to see that you have concerns with the bottom of your sofa.
If you would like to raise any issues with our aftercare team then you can certainly do this via our online contact form, on the link below.
This allows us to obtain all relevant information so that we can fully review and advise on the next steps.
https://enquiries.scs.co.uk/
Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team
Excellent Service
Felt immediately at ease and welcomed by all staff at Leckwith and was free to walk around and browse. Eventually got speaking to Robin who was very helpful, knowledgeable and made it a great experience buying a sofa. Would definitely recommend.
2026年7月16日
Original delivery date changed on my request. The revised date was provided and accurately carried out. The settee was brought in 3 pieces and put together professionally my 2 friendly/adequate staff
Excellent delivery timing and friendly, efficient delivery staff
2026年7月15日
Fantastic service from the very…
Fantastic service from the very beginning right through to the delivery thank you.
2026年7月15日
Top service and respectful installation…
Top service and respectful installation Well happy
2026年7月15日
Shopping for a cuddle chair.
Robin the salesman was very helpful and patient in helping us choose a cuddle chair. Very good at his job we ordered a sofa and armchair too!!
2026年7月13日
Great experience from ordering
Great experience from ordering, helpful and friendly sales assistent and not pushy at all. The communication through out spot on, delivery earlier than expected on the day and very efficient and friendly staff setting up
2026年7月12日
Delivery fine massive problem with…
Delivery fine massive problem with product which has been left with us,
Delivery driver told me to go back to the store. The chair is wonky. There’s a big gap between the arm and the back of the chair. The front armrest is all crinkled up and wonky very disappointed.
2026年7月12日
poltronesofà - Cardiff Capital からの回答
Good Morning,
Thank you very much for taking the time to speak with me today.
Again I am very sorry that you have these concerns with your chair.
As discussed, I have sent you the email over with the link to our online contact form.
If you can complete this under the option for manufacturing fault this allows us to obtain all relevant information so that we can review and advise on the next steps.
Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team
Recommend unreservedly!
From visiting the shop to sitting on our new sofa, everything was great!
Service in the shop was polite & helpful. Options were discussed & we were delighted with our chosen sofa.
It arrived ahead of schedule, delivered exactly on time & assembled quickly.
We're very happy with our new comfy sofa & they will be our first choice in the future.
2026年7月11日
They were highly proficient & professional..
Excellent. The delivery team were highly proficient & professional. They put up our sofa very quickly even in 28° heat. I was very impressed.
2026年7月9日
Start to finish
Great service in store, kept me updated and delivery team were quick and efficient.
We love our new pink sofa
2026年7月9日
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