Robin welcomed us as soon as we entered the store. He said he would leave us have a look round by ourselves but explained how it all worked and there if we needed anything. Loved the fact that you cou... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Excellent friendly informative service from Chris at the Leckwith store in Cardiff. Store very impressive with great displays and quality furniture. Prices were great plus we managed the discount and... もっと見る
Beautifully laid out shop. Nice relaxed atmosphere. Excellent quality sofas. The sales assistants were both friendly & knowledgeable. They knew exactly when to step in to offer help or answer question... もっと見る
Show room staff are very helpful and informative in terms of product specification. I did bot feel pressured and was given plenty of time to wander around and our pace. However, and im glad i Lef... もっと見る
企業が回答しました
企業情報
poltronesofà - Cardiff Capital について
当該企業による記述
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
当該企業による記述
連絡先
4 Capital Shopping Park, Leckwith Road, CF11 8EG, Cardiff, Glamorgan,, 英国
- 0191 731 3300
4.7
優良
1265件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Delivery fine massive problem with…
Delivery fine massive problem with product which has been left with us,
Delivery driver told me to go back to the store. The chair is wonky. There’s a big gap between the arm and the back of the chair. The front armrest is all crinkled up and wonky very disappointed.
2026年7月12日
poltronesofà - Cardiff Capital からの回答
Good Morning,
Thank you very much for taking the time to speak with me today.
Again I am very sorry that you have these concerns with your chair.
As discussed, I have sent you the email over with the link to our online contact form.
If you can complete this under the option for manufacturing fault this allows us to obtain all relevant information so that we can review and advise on the next steps.
Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team
Recommend unreservedly!
From visiting the shop to sitting on our new sofa, everything was great!
Service in the shop was polite & helpful. Options were discussed & we were delighted with our chosen sofa.
It arrived ahead of schedule, delivered exactly on time & assembled quickly.
We're very happy with our new comfy sofa & they will be our first choice in the future.
2026年7月11日
They were highly proficient & professional..
Excellent. The delivery team were highly proficient & professional. They put up our sofa very quickly even in 28° heat. I was very impressed.
2026年7月9日
Start to finish
Great service in store, kept me updated and delivery team were quick and efficient.
We love our new pink sofa
2026年7月9日
I was very pleased from customer…
I was very pleased from customer service in the shop to the delivery. Everyone was friendly, helpful and knowledgeable. The delivery guys were efficient and quick. Couldn't have asked for better.
I was excited to receive my sofa, and I wasn't disappointed. It's so comfortable and exactly what I'd imagined. I am one very happy customer. 😊
2026年7月9日
Friendly staff with no pressure selling
We felt very welcome and the staff were happy to answer all our questions. We never felt pressured at any point.
2026年7月7日
The delivery guys phoned me and said…they would bevhere within the hour and they were 👍
The delivery guys phoned me and said they would be there within the hour and they were within the hour, they unpacked the sofas and put all the rubbish in the wagon
They put sofas together plugged it all in
Couldnt fault their attitude they were 1st class, the sofas are really great we are so happy with the product cant fault it would highly recomend
2026年7月3日
Very respectful to property
Very respectful to property. Came on time, assembled furniture quickly and securely.
Very good experience.
2026年7月3日
Happy Friendly sales person/not pushy/ very…
Friendly sales person/not pushy/ very informative/ so much to choose from/ lovely quality/
2026年6月27日
We have yet to receive our furniture…
We have yet to receive our furniture but the purchasing of it was a very pleasant experience. The staff at the store in Leckwith were exceptional in every way.
2026年6月27日
tosh was amazing helped me find perfect…
tosh was amazing helped me find perfect sofa so happy and kept updated with delivery very happy
2026年5月5日
Excellent service throughout the…
Excellent service throughout the transaction, can't fault a thing salespeople delivery updates on delivery all very professional and of course pleased with the sofa and chair goes without saying thank you so much
2026年6月27日
poltronesofà - Cardiff Capital からの回答
Ciao Maria,
I hope you are well and thank you for your review.
We’re pleased to hear you had a positive experience with us and found the team to be friendly and helpful.
If there’s anything we could have done to make it a 5-star experience, we’d really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team
Absolutely amazing service
Absolutely amazing service! 10/10! Words can't say how happy and grateful I am for all your help. ❤️
2026年6月25日
Quality service throughout.
Purchase was straightforward. Delivery date was sent but was unsuitable. I contacted delivery team and was offered several alternative dates.
Day before delivery I was contacted with delivery window and a more specific time on delivery day. Delivery staff rang when on way and were friendly and courteous. Placed sofa exactly where requested. Quality service throughout.
2026年6月25日
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