Purchase in store was easy & straightforward. The item was delivered within estimated time, the delivery was done quickly and efficiently. Very helpful to be able to track the delivery van & know exac... もっと見る
所在地
所在地を変更Unit F Fosse Retail Park, Everard Way, LE19 1UT Leicester, Leicestershire,, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
My husband and I popped to Foss park to look for sofas. Abdul welcomed us, Hel was very helpful, gave us plenty of time and support to make our choices and wasn’t pushy in any way. We had a very pl... もっと見る
Anita, the salesperson was extremely informative and helpful regarding the various items on sale. I feel I was given an honest review of the suite i chose. The sale process was smooth sailing.
Great service in store but told its genuine Italian leather, but if you dig deeper it is leather from Argentina, frame from China but the leather is dyed in Italy which is why the delivery time is so... もっと見る
企業が回答しました
企業情報
poltronesofà - Leicester について
当該企業による記述
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
当該企業による記述
連絡先
Unit F Fosse Retail Park, Everard Way, LE19 1UT, Leicester, Leicestershire,, 英国
- 0191 731 3300
4.6
優良
2537件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The staff were brilliant especially D
The staff were brilliant especially D
He went above and beyond
There was another guy forgot his name but he went through the finance he was
Helpful it was a good experience
They are an asset to the company
And they need to be told how well they did
2026年6月19日
We were well looked after by efficient…
We were well looked after by efficient staff in store, ordering process went well & sofa was ready in the time stated.
Delivery service was good & the team were quick & efficient
2026年6月14日
The text stating delivery time were…
The text stating delivery time were sent out in plenty of time for delivery times.
The delivery men notified me of expected delay and gave me an exact time of delvery and kept to it.
2026年6月19日
Very helpful knowledgeable assistant…
Very helpful knowledgeable assistant made the experience extremely easy
2026年6月16日
THE RECEPTIO N AND SERVICE I GOT FROM…
THE RECEPTIO N AND SERVICE I GOT FROM SPENCER WAS BRILLIANT KNEW EXACTLY WHAT NEEDED . he was so friendly and there. was no rush. i am so loojomg forward to getting my furnuture, please thamk spencer for me,
2026年6月16日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
The store staff are very friendly and…
The store staff are very friendly and approachable.
However, after ordering 2 items, the first item arrived without it's feet, and still after 2 months I'm still waiting.
The second item arrived and one of the motors was not attached, still waiting the conclusion of this one.
2026年6月14日
poltronesofà - Leicester からの回答
Ciao Robert,
I hope you are well and thank you for taking the time to leave us your review.
I am sorry to read about the concerns that you have raised with your furniture.
In regards to the feet I can see that the parts required have been placed on order. We have requested an update from Emmiera yesterday and will reach out once we hear back regarding this.
A new service has also been raised regarding the motor and this information passed to Emmiera. They will reach out to you over the next 3-5 days regarding the next steps.
Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team
Salesman was very professional in his…
Salesman was very professional in his knowledge of our needs
2026年6月13日
The sales persons Spencer and Ali were…
The sales persons Spencer and Ali were very helpful in helping me choose my new sofas I would recommend anyone who wants new sofas to visit the store in Fosse park Leicester thumbs up 👍
2026年6月11日
Total Satisfaction
At this moment in time I cannot comment on the couch I purchased as I am awaiting my order. I can say when I entered the store I recieved a warm welcome the assistant was very helpful, patient,and all questioned answered. At NO time did I feel uncomfortable in fact whole experience was very relaxing.
2026年5月29日
Good customer service
The staff were professional, polite and friendly. Ali is a born sales person who has good customer service skills that makes you feel valued and respected by allowing you all the time you need to make an informed decision about the product
The delivery service was explained and although it’s 3-6month wait, I’m hoping it will be worth it.
2026年4月20日
The sofa was delivered on time and…
The sofa was delivered on time and unwrapped outside. The delivery men were very pleasant and helpful. They fully installed the sofa and took all packaging away with them. Very pleased with the sofa.
2026年5月30日
Great customer service
Great service received by Abdul who did everything possible to meet our needs and made our experience stress free and relaxed … cannot wait for delivery of our beautiful sofa and snuggle chair 😀👍🏻
2026年5月23日
Great delivery service
My mum said the delivery guys were brilliant and did an excellent job when they couldn't get the visa in front door they went round to the back door no problem .one even held mums dog on the lead while she fetched an extension lead for the recliner well done x
2026年5月28日
Ordering our Suite was very easy and…
Ordering our Suite was very easy and the delivery was excellent, the delivery guys were very professional and polite. Will use you again and recommend to others.😀
2026年5月28日
Very helpful towards customers and…
Very helpful towards customers and explaining everything so that you know the product.
2026年4月30日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。