Wanted a smaller-sized reclining single chair (either powered or hand-operated). ScS poltronesofa local branch had a big discount item that suited me perfectly. Staff at the branch were excell... もっと見る
企業が回答しました
所在地
所在地を変更Regent Place Retail Park, Derby Road, LE11 5AB Loughborough, Leicestershire,, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We went into the Loughborough branch and it was lovely and relaxed atmosphere,we had a lovely salesman cant remember his name but think it began with an O,very helpful and knew his stuff.
The delivery itself was actually 5*. Two person delivery. Extremely experienced and very careful with installation. Most efficient and approachable. Could not ask for better. I downgraded to 4* due to... もっと見る
企業が回答しました
Very professional, kept updated the whole time and delivered when stated. We were missing the self adhesive glides and recliner cups but the driver had some of the self adhesive parts which they pro... もっと見る
企業情報
poltronesofà - Loughborough について
当該企業による記述
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
当該企業による記述
連絡先
Regent Place Retail Park, Derby Road, LE11 5AB, Loughborough, Leicestershire,, 英国
- 01509 631800
4.6
優良
994件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Still disappointed no response
Still disappointed no response - they have my money they don’t care now . Lots of other furniture suppliers like Furniture village and DFS offering lower priced products better quality. Think before you order from SCS. Speaking from own personal experience.
2024年8月16日
自発的なレビュー
poltronesofà - Loughborough からの回答
Good Morning Nisha,
I hope you are well and thank you for taking the time to leave us your review.
I am sorry to see that you are disappointed.
If you would like to email your enquiry to us as socialmedia@scs.co.uk along with your order number and address and postcode and we can take a look over this for you.
Please note that our systems are unavailable until Monday but we will get back to you as soon as possible.
Kind Regards
Lynsey
Customer Experience | ScS
Good service, good communications
My experience with SCS in Loughborough was a good one. The sales staff were helpful, without being pushy, ordering was straightforward and payment terms flexible. The delivery date was as indicated in store and I was kept informed of the progress of the delivery on the day. The real time tracking was helpful. The delivery drivers were very friendly. My only negative was that I had to re-arrange the initial delivery date on the phone, I was told to call back in a few days but a second date was arranged without consultation and I had to take time away from work to be available
2024年8月5日
poltronesofà - Loughborough からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
poltronesofà - Loughborough からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Perfect Experience
Stress Free experience from start to finish. We brought our sofas from Loughborough store and the staff were amazing helpful and friendly and helpful us get the best deal. The Sofas were delivered on time . The 2 guys that delivered Kieran & Ehis were friendly polite and professional I couldn't be any happier 5 * all the way
2024年10月7日
自発的なレビュー
poltronesofà - Loughborough からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Excellent service from start to…
Excellent service from start to delivery. Retail staff most helpful and the installation guys on delivery were very pleasant, helpful and efficient.
2024年10月2日
自発的なレビュー
poltronesofà - Loughborough からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
What excellent service we have this…
What excellent service we have this morning with our three-piece suite being delivered by. Kingsley & Enis very polite and make sure that everything was okay clean absolutely wonderful service.
2024年9月28日
自発的なレビュー
poltronesofà - Loughborough からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Very good salesmanship.very helpful 😊
2024年9月19日
poltronesofà - Loughborough からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
This was our first time going to ScS at…
This was our first time going to ScS at Loughborough. Chris made us very welcome. Everything was so easy with him from picking the sofa to buying it. Looking forward to sitting on it now.
Thanks again to Chris and ScS.
2024年9月15日
自発的なレビュー
poltronesofà - Loughborough からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Pete at Loughborough store was very…
Pete at Loughborough store was very happy and was intrusive while we were looking around. He gave us honest and constructive information.
2024年9月17日
poltronesofà - Loughborough からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Walked into scs in Loughborough with no…
Walked into scs in Loughborough with no intention of buying a sofa but the top notch servis, advice and attention to detail given by Chris made the process of buying the correct sofa so simple and straightforward. Highly recommended to visit scs Loughborough. Wonderful service.
2024年9月15日
自発的なレビュー
poltronesofà - Loughborough からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
SCS delivery
Delivery men arrived on time and put suite together. No mess, no damage and Steve and Damianos were friendly and professional.
2024年9月11日
自発的なレビュー
poltronesofà - Loughborough からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Perfection from start to delivery went to…
Perfect from start to delivery went to scs loughborough found the suite we liked chris the sales man was very helpful ,We were kept informed about progress and given a delivery date, the day before delivery got an estimate of the time it would arrive, and on the day got a phone call from the delivery team steve and damianos to let us know they would be with us in half an hour, could not wish for a better service. Thank you all.
2024年9月11日
自発的なレビュー
poltronesofà - Loughborough からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
poltronesofà - Loughborough からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Professional
Professional, answered our questions. Careful, clean and tidy. Great job.
2024年9月2日
自発的なレビュー
poltronesofà - Loughborough からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
poltronesofà - Loughborough からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Went to SCS Loughborough today to buy a…
Went to SCS Loughborough today to buy a 3 piece sofa and chairs. Found Chris very helpful and patient.
2024年8月24日
自発的なレビュー
poltronesofà - Loughborough からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Staff were excellent.
2024年8月13日
poltronesofà - Loughborough からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Peter Smith was incredibly polite and…
Peter Smith was incredibly polite and friendly. My mother was extra happy with the price of her chairs. Will definitely come back.
2024年8月20日
自発的なレビュー
poltronesofà - Loughborough からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
No pushy salesmen/women
Decided to have a look at new sofas and were pleased with the professionalism of the staff. Not pushed into anything and were allowed to browse at our leisure. Only time contact was made was when we were ready to ask the questions we needed answers to. All round great experience.
2024年8月17日
poltronesofà - Loughborough からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Helpful staff
Helpful staff, let us browse without being pressured and were great helping us when we had made a decision.
2024年8月11日
poltronesofà - Loughborough からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。