Giulia was professional, friendly and polite. She took the time to understand our needs and what we wanted from a sofa. Clearly explained sofa benefits, warranty and after care health check. Sofa deli... もっと見る
所在地
所在地を変更Winterhill Retail Park, Cairngorm Gate, MK6 1AZ Milton Keynes, Buckinghamshire,, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The overall experience was very good. Staff were courteous and gave us time to decide. DElivery was good. We gave two telephone numbers to ring, mine and my daughters. A week before we informed th... もっと見る
Shout out to Jamielee as she was a star, we are very indecisive people and she rolled with it to make sure we had what we wanted couldn't thank her service enough.
Buying was a convoluted process. I think three months is too long to wait for a single recliner with footstool - it effectively means, having paid in full, having that money tied up without the benefi... もっと見る
企業が回答しました
企業情報
poltronesofà - Milton Keynes について
当該企業による記述
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
当該企業による記述

連絡先
Winterhill Retail Park, Cairngorm Gate, MK6 1AZ, Milton Keynes, Buckinghamshire,, 英国
- 01908 540010
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Layout was clean and tidy
Very clean and tidy
Approached straight away and the shop layout was explained
Excellent
Excellent! Giulia was very helpful, she explained about the furniture and options available. Felt looked after and she was very patient.
The staff were great my sofa was…
The staff were great my sofa was delivered early and tthe delivery staff were great
Good selection of sofas
Good selection of sofas, fabrics & colours, kept us updated throughout buying process. Useful to have van tracker. Delivery guys were efficient, all packaging taken sway. Suggest automatic 2 year reminders are sent for sofa health check, lots of people will forget!!!
Martin Wales our sales person was very…
Martin Wales our sales person was very knowledgeable with any questions I had and also space to look around (no pressure as I don’t like that) he did a perfect job
After visiting various shops for a sofa…
After visiting various shops for a sofa we decided to go back to see Martin who was excellent he was very friendly, and told us all about the suite we were interested in and decided to buy, very efficient from start to finish, thank you Martin
Delivered on time friendly
Delivered on time friendly , Respected the property excellent service
回答に AI 支援を利用する場合があります詳細を表示
I am still waiting to hear about the delivery from Milton Keynes
I am still waiting to hear about the repair
Also it has been nearly two weeks for our order from Milton Keynes to be delivered

poltronesofà - Milton Keynes からの回答
The delivery guys were polite and did a…
The delivery guys were polite and did a good job of putting the furniture in place where I wanted it and when I pointed out that there was a mark on the sofa they assured me that it would come out using the cleaner they gave me after they left my husband returned and proceeded to remove all the tags that were left on and noticed a tear in the leather we rang and was told ( automated response) that we had to fill in a form online as I do not have a pc I tried to do this on my phone but the web is not secure and it could expose all my passwords and credit card details so obviously I cannot use it I now have to make a very long journey to my nearest store and hope that they will help me not impressed that I cannot talk to anyone on the phone

poltronesofà - Milton Keynes からの回答
Fantastic service
Greeted at the door, asked requirements, I went looking for something I had seen on line but they don’t have in store, wanted to test how cosy it was, luckily, Jamielee showed me equivalent thank goodness she did. She then showed me every possible scenario in the store to match my measurements . Jamielee was so helpful and very patient, not a pushy sales person at all.
Went beyond to get me the right sofa in the right fabric and a footstool and chair. Just now waiting delivery
They weren't pushy
They weren't pushy. But we're helpful when i needed it.
My only criticism is that iv had no confirmation email of my purchase but was sent a quote before my purchase. I feel you should send out confirmation emails.

poltronesofà - Milton Keynes からの回答
Excellent experience all round
Excellent experience all round. Fabulous smelling store and extremely helpful staff without being pushy.
I think I have a lovely sofa and chair which was heavily discounted - looking forward to receiving my new furniture,
Excellent Sofa Bed
Excellent well made Sofa Bed with a wide range of colour fabrics to choose from and the mattress is of great size and quality. Delivery was on time with very good communication and the team carefully unpacked and positioned the Sofa Bed in the room of our choice. We are very pleased with our purchase.
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