Giulia was professional, friendly and polite. She took the time to understand our needs and what we wanted from a sofa. Clearly explained sofa benefits, warranty and after care health check. Sofa deli... もっと見る
所在地
所在地を変更Winterhill Retail Park, Cairngorm Gate, MK6 1AZ Milton Keynes, Buckinghamshire,, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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The overall experience was very good. Staff were courteous and gave us time to decide. DElivery was good. We gave two telephone numbers to ring, mine and my daughters. A week before we informed th... もっと見る
Shout out to Jamielee as she was a star, we are very indecisive people and she rolled with it to make sure we had what we wanted couldn't thank her service enough.
Buying was a convoluted process. I think three months is too long to wait for a single recliner with footstool - it effectively means, having paid in full, having that money tied up without the benefi... もっと見る
企業が回答しました
企業情報
poltronesofà - Milton Keynes について
当該企業による記述
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
当該企業による記述

連絡先
Winterhill Retail Park, Cairngorm Gate, MK6 1AZ, Milton Keynes, Buckinghamshire,, 英国
- 01908 540010
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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Exceptional quality with a modern aesthetic
We purchased the complete set of electronic recliners, including a three-seater, a two-seater, and a single sofa, as the quality is exceptional and they possess a modern aesthetic. They fit perfectly in our home with my three young children. I thoroughly enjoy relaxing in them at all times. Thank you very much!
There wasn't any pressure
There wasn't any pressure, we knew what we wanted, they went through everything we needed to know.
Setee seems perfect but I have yet to…
Setee seems perfect but I have yet to fully test it and it was delivered on time and as planned. This could not have been better.
Excellent experience with Poltronesofa!
From advice on the type of sofa to the delivery and unpacking the whole process was delightful!
回答に AI 支援を利用する場合があります詳細を表示
Great customer service
Great customer service. Felt welcomed in store but not hassled. Jamie-Lee answered any questions we had and sale was smooth. We were notified well in advance when our sofa would be delivered and had updates on the time the day before and a phone call on the day of delivery. The delivery team were efficient and polite.
Super thrilled
Super thrilled! We actually did not have the best experience at the Bedford store but I decided to walk in to the MK Store and I’m thrilled that we did. Manjit greeted us and allowed us to walk around the whole store and then noticed that we needed assistance and he was amazing. He explained the whole ordering process in detail and he was friendly and extremely knowledgeable. Manjit made our shopping experience absolutely flawless and painless. We were thrilled with our quote and we so enjoyed speaking to him. We never felt pressured and the whole process was seamless. We cannot thank him enough!
Helpful no pressure sales
Sofa
The sales staff were very helpful and friendly explaining every thing to me and keeping me informed also delivery staff were friendly on time and took care of my property and purchase
Friendly, smart and efficient.
The tracking app was accurate. The men were friendly, smart and efficient. Despite the fact that they had to deliver 2 large sofas on a hot day they did not complain once. It was a tight fit but they did it.
Great customer service for purchase
Jamielee gave me a great support to chose the right size and color for my sofa. She was very thorough with all the details she explained to ensure I have all the information needed to make the right decision.
Great experience overall! Waiting for my sofa now !
All good
All good. Top quality 3 piece suite. Delivered as stated. A bit overlong from order to delivery - not your fault really, the way of the world. A good shopping experience though. Thanks

poltronesofà - Milton Keynes からの回答
Very smooth and quick delivery
Very smooth and quick delivery. Perry & Mario were excellent, everything was tested and explained, both a credit to the company
Excellent service all round.
Steff very helpful in shop.
Good information on delivery time.
Furniture brought into room and assembled with care.
Reclining motion tested OK.
Polite, friendly and efficient service.
Great products and service.
From the second we set foot through the store, we were greeted by helpful staff not pushy sales people. As we looed round the store, someone was always on hand to answer questions / give advice. On our return visit we chose a sofa and booked in for delivery. Sofas have different lead times due to be being hand made. Our delivery time suited us and nearer the time we re arranged delivery, which actually suited us better. Delivery was on time and we were kept up to date with delivery dates and times. The delivery guys were pleasant and professional. Our velvet sofa arrived in perfect condition and they made sure we were satisfied before they left. All packaging was taken away by them. Would definitely use them again.
Staff customer service ,quality and…
Staff customer service ,quality and comfort of the sofa after comparing with other shops
Jamielee was extremely helpful and…
Jamielee was extremely helpful and nothing was a problem. She was very patient as we were waiting to complete on our house which fell through. When we came back she was still very friendly and polite and helpful even though we were waiting a long time.
Delivery and installation was fine
Delivery and installation was fine , but 16 week delivery not so good.

poltronesofà - Milton Keynes からの回答
I received a very nice welcome on…
I received a very nice welcome on arrival at the store. I really appreciated the beautiful scent that greeted me too. I ended up buying a sofa I would normally never have given a thought to. Guilia was patient and helpful and nothing was too much trouble. I took my time. Then wandered off for a walk outside and came back to discuss and reinforce my decision. I couldn’t have asked for more. Just a very long wait now until delivery day.
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