poltronesofà - Newport レビュー 

1,253
TrustScore 5段階評価の4.5

4.7

Newport Retail Park, Spytty Road, NP19 4QQ Newport, Monmouthshire,, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

the delivery came sooner than expected which was a bonus! was due delivery around 1-3pm and they turned up at 9:30 !! the guys who delivered were very kind and helpful with setting up the sofa and ch... もっと見る

5つ星のうち3の評価

Think delivery charge for a single chair is outrages. given the time it took delivery guys to assemble the various parts and leave was not more then 20 mins. While the chair is quite comfortable... もっと見る

企業が回答しました

5つ星のうち5の評価

Staff were excellent, in particular Evan at Newport Store. Went out of his way to ensure we had the deal we wanted. The delivery gents were polite, courteous and respectful of our property and carefu... もっと見る

5つ星のうち5の評価

I did my initial look ABT the range before going to the Newport store. By complete chance the recliner that I was interested in was part of the first suite in the store, so I tried it for fit and it... もっと見る


企業情報

  1. 家具店

poltronesofà - Newport について

当該企業による記述

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

当該企業による記述


連絡先

  • Newport Retail Park, Spytty Road, NP19 4QQ, Newport, Monmouthshire,, 英国

  • 01633 284960

4.7

優良

TrustScore 5段階評価の4.5

1253件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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4.7

すべてのレビュー

(1,253)

過去12か月のレビュー数: 17,380

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5つ星のうち5の評価

Recommended

All good, the purchase in the store, communication during manufacture, delivered in the estimated time and professionally assembled with no issues whatsoever.

2026年8月30日
5つ星のうち4の評価

Though the guys were delayed getting…

Though the guys were delayed getting here, they unloaded and installed sofas quickly.

2026年8月30日
poltronesofà - Newport ロゴ

poltronesofà - Newport からの回答

Good Afternoon Julian,

I hope you are well and thank you for your review.

I am pleased to see that overall you had a positive experience and the delivery was completed quickly.
I am sorry that there was an initial delay in the team arriving and apologise for any inconvenience this may have caused.

I hope that you are enjoying your new furniture.

Many thanks,
Lynsey - Poltronesofa
Social Media Team

5つ星のうち5の評価

Fair dos if was hammering down with…

Fair dos if was hammering down with rain and the poor 2 men got drenched trying to get my sofas in. It was very tight but they done an amazing job. Thank you so much to them. I did worry a bit because my doors are small but they got them in. Thank you again.
And the lady that sold me sofa was lovely and couldn’t do enough for me.

2026年8月30日
5つ星のうち1の評価

Not trustworthy

Absolute sham of a company. Bought a 4 seater sofa and a single in March. Was told delivery would take place after the items were made. Delivery took place in July even though the labels on both items stated made in April. If that wasn’t bad enough, we were shown walnut legs as opposed to black. We ordered walnut. The sofa and chair were delivered with black legs. They have been fobbing me off telling me that the sofa and chair have walnut coloured legs even though they are black and they do not even match the colour walnut as on our sales invoice. I have been given bogus email addresses and they have returned my physical post stating that the company are not at the address as posted on their website. I would have given ZERO but I can’t. I have telephoned and was told to take them to the small claims court! WOW. We have been mis sold items and we have the right under Trading laws and consumer rights 2015 to reject the items. We have been ghosted and ignored by these muppets. So I have further complained and used Section 75 credit card protection where the card provider takes up my case. DO NOT BUY FROM THESE COWBOY RIP OFF MERCHANTS.

2026年7月16日
自発的なレビュー
poltronesofà - Newport ロゴ

poltronesofà - Newport からの回答

Good Morning Lee,

I hope you are well and thank you for taking the time to leave us your review.

I am very sorry to read about your experience and about how disappointing this has been for you.

I can see that this has been investigated with our aftercare team and apologise that the outcome is not what you may have hoped for on this occasion.
As the order is not in your name I am unable to comment further however should the account holder need to discuss anything further then please do not hesitate to call us on 0191 7313300.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

5つ星のうち5の評価

the delivery came sooner than expected…

the delivery came sooner than expected which was a bonus! was due delivery around 1-3pm and they turned up at 9:30 !! the guys who delivered were very kind and helpful with setting up the sofa and chair for us,
had a great experience thanks all!

2026年8月6日
5つ星のうち5の評価

The range and choice was brilliant.

The range and choice was brilliant.
The lady that supported us was so helpful and couldn’t do enough.
She was really patient and friendly enabling my Mum who is 85 make an informed choice. As a result my Mum is looking forward to the delivery of her new suite
Thank you ☺️

2026年8月4日
5つ星のうち4の評価
poltronesofà - Newport ロゴ

poltronesofà - Newport からの回答

Good Morning Pam,

Thank you for your review.

We’re pleased to hear you had a positive experience with us and that the Staff were friendly when you visited our Showroom but also were not pushy.

If there’s anything we could have done to make it a 5-star experience, we’d really appreciate your feedback.

If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.

Kindest,

Lauren - Poltronesofà at ScS
Social Media Team

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