poltronesofà - Scunthorpe レビュー 

806
TrustScore 5段階評価の4.5

4.6

Lakeside Retail Park, Lakeside Parkway, DN16 3UA Scunthorpe, North Lincolnshire,, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The 5 stars is for our interaction with the staff at the Scunthorpe store. Very helpful & knowledge. Great service. However, I would not give the experience we had on the website anything more tha... もっと見る

5つ星のうち3の評価

The staff in the shop were very pleasant and helpful. When the suites were delivered one settee had a dirty mark on it that the driver pointed out and he made an attempt to clean it.The process for... もっと見る

企業が回答しました

5つ星のうち5の評価

It is hard to give a detailed review as our order is not due until early October when are visit to the Scunthorpe store was on the 3rd July. We were looking to replace a leather suite. The store was... もっと見る

5つ星のうち5の評価

Great service throughout from the store purchase to delivery. Store staff friendly, knowledgeable and helpful. Not a high pressure experience at all. Kept informed at every stage and my sofa was de... もっと見る


企業情報

  1. 家具店

poltronesofà - Scunthorpe について

当該企業による記述

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

当該企業による記述


連絡先

  • Lakeside Retail Park, Lakeside Parkway, DN16 3UA, Scunthorpe, North Lincolnshire,, 英国

  • 01724 290910

4.6

優良

TrustScore 5段階評価の4.5

806件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(806)

過去12か月のレビュー数: 17,503

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great delivery service

We had our new suite delivered today from SCS. Aaron and Todd were excellent. Great service, respected our property and made sure we were happy before they left. We have had a great service from SCS from going into the store to buy the suite, right up to the delivery today. I would definitely use SCS again

2024年4月16日
自発的なレビュー
poltronesofà - Scunthorpe ロゴ

poltronesofà - Scunthorpe からの回答

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

5つ星のうち5の評価

Great service from the shop and…

Great service from the shop and delivery.

2024年4月9日
自発的なレビュー
poltronesofà - Scunthorpe ロゴ

poltronesofà - Scunthorpe からの回答

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

5つ星のうち5の評価

These comments are specifically for SCS Scunthorpe …

These comments are specifically for Alan and Rash at the Scunthorpe store. Both these guys bent over backwards to help us with chairs, sofas, tables and carpet - I cannot come d them highly enough for their advice and patience !

2024年4月6日
poltronesofà - Scunthorpe ロゴ

poltronesofà - Scunthorpe からの回答

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

5つ星のうち5の評価

Fabulous friendly service 👌

Fabulous friendly service 👌

2024年4月7日
poltronesofà - Scunthorpe ロゴ

poltronesofà - Scunthorpe からの回答

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

5つ星のうち5の評価

Fantastic experience

The whole experience was great, no pressure sales, no following us around, the guy who served us only approached us when we were ready. He was friendly, informative and very in tune with our needs in regard to purchasing a recliner chair for my husband, nothing was too much trouble, I feel that furniture shop staff have got the it just right regarding selling, and not pressuring you as soon as you walk in, we sat with our salesperson very comfortably with tea and coffee made for us, he was incredibly helpful, priced every single version of the furniture we looked at to compare cost. We were happy to purchase our furniture following a very in depth conversation as to what was included in the sale. A very smooth and enjoyable experience!

2024年4月5日
poltronesofà - Scunthorpe ロゴ

poltronesofà - Scunthorpe からの回答

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

5つ星のうち5の評価

Excellent Service

Excellent Service, very friendly and efficient, I would 100% recommend the guys that delivered

2024年4月5日
自発的なレビュー
poltronesofà - Scunthorpe ロゴ

poltronesofà - Scunthorpe からの回答

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

5つ星のうち4の評価

Helpful

Helpful, friendly and not too pushy.

2024年3月29日
poltronesofà - Scunthorpe ロゴ

poltronesofà - Scunthorpe からの回答

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

5つ星のうち5の評価

A great shopping experience without any…

A great shopping experience without any pressure matched by a great delivery service.

2024年3月22日
自発的なレビュー
poltronesofà - Scunthorpe ロゴ

poltronesofà - Scunthorpe からの回答

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

5つ星のうち4の評価

Helpful staff

Nice clean and relaxed showroom with plenty of choice. Staff left me in peace to look around before offering assistance and when he did, he was very helpful which made my purchase hassle free, definitely recommend to friends 👍🏻

2024年3月28日
5つ星のうち5の評価

Offers a good shopping experience.

Emma was very friendly but not pushy. Impressively , she remembered us from a previous visit a couple of weeks earlier which made the experience much more personal. She was knowledgeable about the sofas on sale and explained the different guarantees that came with the suite very clearly.
The store manager (apologies to him as I never caught his name) was also very knowledgeable and helpful when it came to the final sale.
Overall, a very pleasant shopping experience.

2024年3月24日
poltronesofà - Scunthorpe ロゴ

poltronesofà - Scunthorpe からの回答

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

5つ星のうち5の評価

Promt and courteous service

Promt and courteous service. Zero percent interest instalments.

2024年3月18日
poltronesofà - Scunthorpe ロゴ

poltronesofà - Scunthorpe からの回答

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

5つ星のうち5の評価

Excellent service throughout- did not…

Excellent service throughout- did not pester when looking around the store but available when requested to answer any questions. Excellent delivery service really like the time slot as allows flexibility. Delivery guys really friendly and cleared away the packaging. Told they had stepped in to deliver last minute so really appreciated that to avoid disappointment. Thank you🤗

2024年3月22日
自発的なレビュー
poltronesofà - Scunthorpe ロゴ

poltronesofà - Scunthorpe からの回答

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

5つ星のうち5の評価

It’s about the customer needs

Came in recently with mum to buy a two seater sofa, the salesman was extremely friendly knowledgeable and helpful. We were all set to buy a merial 2 seater sofa then had a change of heart and wanted to look at the leather ones. Salesman was brilliant, very understanding and proceeded to assist us. Brilliant service.

2024年3月12日
poltronesofà - Scunthorpe ロゴ

poltronesofà - Scunthorpe からの回答

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

5つ星のうち1の評価

Payment taken for carpet no longer stocked.

Surveyor priced up job. Payment was taken in full and advised a call would be received to arrange fitting. When call came it was to advise carpet no longer stocked. Had to call customer services to request full refund.

2024年3月8日
poltronesofà - Scunthorpe ロゴ

poltronesofà - Scunthorpe からの回答

Good Morning, 


I hope you are well and thank you for your review. 


Please accept my deepest apologies for any inconvenience this may have caused. 


Looking into your account, I can see the order has now been cancelled and a refund has been issued to your card.


Thank you for choosing us and we hope to see you again in the future.


Kind Regards
Tegan
Customer Experience | ScS

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