When ordering my sofa and chairs with SCS they told me straight away when the delivery date would be and got it spot on. I used the website online to make my order and it was very simple to c... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The whole was almost a delight until day of delivery. I was told I would receive a email and text with a narrowed time slot with a tracking link before 7am day of delivery. That never happened!... もっと見る
Excellent service. We were unsure what sofa we wanted when we first went in-store but got expert help & advice from John. His outstanding knowledge helped us choose the right sofa for us. The rest o... もっと見る
Delivery of my beautiful new sofa and chair was made within the time frame given . So much care was given when bringing it into my house which is a new build with new light coloured carpets . The pack... もっと見る
企業情報
poltronesofà - Sunderland について
当該企業による記述
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
当該企業による記述
連絡先
Borough Road, 0, SR1 1PT, Sunderland, Tyne and Wear,, 英国
- 0191 731 3300
4.3
優良
1015件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fantastic service
Bought a bed settee from SCS Sunderland. The store manager was very pleasant, helpful and knowledgeable.
The delivery was excellent. Mick and Goffy assembled the bed settee and removed all of the wrapping etc.
They were polite, respectful of our property and friendly.
Well done SCS
2024年6月4日
自発的なレビュー
poltronesofà - Sunderland からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
No issues at all
No issues at all. The Sunderland branch of SCS the staff very helpfull went through my sale very quickly .just disapointed at how long you have wait for your sofa to be delivered .
2024年5月25日
poltronesofà - Sunderland からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
The men were very cheerful and… professional
The men were very cheerful and experienced they made my day.
Thank you from Mrs.B Thompson
2024年5月30日
自発的なレビュー
poltronesofà - Sunderland からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Kept up to date with delivery time and…
Kept up to date with delivery time and slot. Mick and Bobby, delivery men, very friendly plus chatty assembled sofa and showed us how to dismantle if needed.
2024年5月16日
自発的なレビュー
poltronesofà - Sunderland からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
The greeting and helpful the best staff in…
The greeting and helpful staff in choosing what we needed, and the courtesy shown towards my mother who is 89 taken there time to show her around.
2024年5月20日
poltronesofà - Sunderland からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Steven and Stephen were very…
Steven and Stephen were very helpful,polite,friendly and professional, there was nothing they would do as myself and partner are disabled.They took all wrappings away with them,we would recommend them.
2024年5月21日
自発的なレビュー
poltronesofà - Sunderland からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Fantastic experience from start to…
Fantastic experience from start to finish!
Easy to order. Customer services were just lovely when I needed to change deliver. Half hour deliver slot was just beyond amazing these days! And the deliver guys were spot on and so kind with my old dog. Perfect sofa too - can’t forget that!
2024年5月17日
自発的なレビュー
poltronesofà - Sunderland からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
New Sofa
Delivered on time. Friendly and efficient drivers who set up all furniture and removed all packaging.
2024年5月14日
自発的なレビュー
poltronesofà - Sunderland からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Very friendly lads and excellent…
Very friendly lads and excellent customer service.
2024年5月14日
自発的なレビュー
poltronesofà - Sunderland からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Brilliant service and thanks for…
Brilliant service and thanks for delivering in one piece
2024年5月9日
自発的なレビュー
poltronesofà - Sunderland からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Above and beyond with helpfulness
The two lads that delivered our furniture were so friendly and very good at they job we love our new three piece and definitely would recommend SCS
2024年5月8日
自発的なレビュー
poltronesofà - Sunderland からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
paul looked after myself and linda from…
paul looked after myself and linda from walking in the door. explaind all the suites as we live in a tower block and might have difficulty getting it in the lift. even helped the next day when i change mind about colour.
nothing seamed to be a problem ended up we both got sofas
2024年5月4日
poltronesofà - Sunderland からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
poltronesofà - Sunderland からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
SDC-268-895 recliner chair and foot stool
The 2 lads Robert and Kai were fantastic helped move the old recliner out the way and outside the house, fitted and demonstrated the new chair and fine tuned the location for maximum room . Left the place clean and Tidy removed all packing . A credit to SCS . Chair is fantastic too
2024年4月30日
自発的なレビュー
poltronesofà - Sunderland からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Excellent service
My furniture was delivered safely and it didn't take long for the men to assemble the sofa and chair.
I'm over the moon with the service .Very friendly and helpful good service
I'm very pleased with my new furniture lovely colour and very comfortable
2024年4月30日
自発的なレビュー
poltronesofà - Sunderland からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
poltronesofà - Sunderland からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Dave at Sunderland Branch was very…
Dave at Sunderland Branch was very helpful and knew what he was talking about. Was patient and understanding and dealt with us without delay.
2024年4月26日
poltronesofà - Sunderland からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Thankyou who looked after me at ScS am…
Thankyou who looked after me at ScS am very pleased what i got
2024年4月20日
poltronesofà - Sunderland からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Great customer service from ordering to…
Great customer service from ordering to delivery. Delivery guys were very polite, efficient and took away all the packaging.
2024年4月22日
自発的なレビュー
poltronesofà - Sunderland からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Both delivery drivers were friendly
Both delivery drivers were friendly, helpful and really informative.
2024年4月18日
自発的なレビュー
poltronesofà - Sunderland からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
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