poltronesofà - Sunderland レビュー 

1,015
TrustScore 5段階評価の4.5

4.3

Borough Road, 0, SR1 1PT Sunderland, Tyne and Wear,, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち4の評価

When ordering my sofa and chairs with SCS they told me straight away when the delivery date would be and got it spot on. I used the website online to make my order and it was very simple to c... もっと見る

企業が回答しました

5つ星のうち5の評価

The whole was almost a delight until day of delivery. I was told I would receive a email and text with a narrowed time slot with a tracking link before 7am day of delivery. That never happened!... もっと見る

5つ星のうち5の評価

Excellent service. We were unsure what sofa we wanted when we first went in-store but got expert help & advice from John. His outstanding knowledge helped us choose the right sofa for us. The rest o... もっと見る

5つ星のうち5の評価

Delivery of my beautiful new sofa and chair was made within the time frame given . So much care was given when bringing it into my house which is a new build with new light coloured carpets . The pack... もっと見る


企業情報

  1. 家具店

poltronesofà - Sunderland について

当該企業による記述

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

当該企業による記述


連絡先

  • Borough Road, 0, SR1 1PT, Sunderland, Tyne and Wear,, 英国

  • 0191 731 3300

4.3

優良

TrustScore 5段階評価の4.5

1015件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.3

すべてのレビュー

(1,015)

過去12か月のレビュー数: 17,544

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Quality and Style

The two seater and three seater Vito Italian sofas are excellent quality. After two weeks we can see they add quality and style to our living room. Many thanks SCS Sunderland.

2024年4月15日
自発的なレビュー
poltronesofà - Sunderland ロゴ

poltronesofà - Sunderland からの回答

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

5つ星のうち5の評価

John was very knowledgeable

John was very knowledgeable, guided us when we weren’t sure, nothing was too much trouble. Awaiting sofas - 12 weeks only downside, will follow up with a further review once we have received them.

2024年4月13日
poltronesofà - Sunderland ロゴ

poltronesofà - Sunderland からの回答

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

5つ星のうち5の評価

The two lads Bobby and Kai were so…

The two lads Bobby and Kai were so helpful.
I believe they went above and beyond with arranging the furniture and explaining care.very well done.

2024年4月9日
自発的なレビュー
poltronesofà - Sunderland ロゴ

poltronesofà - Sunderland からの回答

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

5つ星のうち5の評価

The lads that delivered sofaswere great…

The lads that delivered sofaswere great couldn't fault them very pleasant nice lads wouldn't shop at scs again terrible experience worst I've ever had would never buy anything from scs again haveing to pay same price same price for 2 seater and 3 seater plus 400 pound on top of what paid as changed the colour of fabric from samesample pack ordered items 30th of January ordered a carpet on the day I went in shop to change colour of settee they checked to make sure everything was in stock ordered it on understanding carpet would be fitted then settee would be delivered nno carpet in January 29th when I was supposed to get it new date Feb 28th phoned up 26th Feb it was in van on way to distribution centre but someway along the road it must of disapeared new date was 2nd April no phone call so we went to shop next day were told date was 5th but was definatly 2nd anyway 5th came got phone call saying carpet was delivered to distributors on the 2nd and was faulty was asked if wanted to order another Nothank you went elsewhere ordered carpet sat found out was in stock monda fitted Thursday scs can stick it plus settee was wrong fabrick but liked it

2024年4月12日
自発的なレビュー
poltronesofà - Sunderland ロゴ

poltronesofà - Sunderland からの回答

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

5つ星のうち1の評価

DO NOT BUY FROM SCS

Sofa took 4 months to arrive drivers identified a fault when installing arrange a visit from emmiera through scs Engineer arrived named Tom absolutely stinking of BO identified the manufacturing fault with the sofa but completely failed to pass this on to the supplier was on the phone trying to get report from scs not even they could get it for 2 weeks?? It was complete surprise to us when we i called scs to say they didn’t find anything wrong WHAT A COMPLETE LIE from emmiera Another appointment is booked now. Complete waste of time for both the parties involved.

2024年4月10日
自発的なレビュー
poltronesofà - Sunderland ロゴ

poltronesofà - Sunderland からの回答

Good Morning Mr Pearce,


I hope you are well and thank you for taking the time to leave us your review.


We are very sorry to see that you have concerns with your furniture and that the outcome to the technician visit was not as expected after this was completed.


I can see from your comments that we have arranged for this to be inspected again, if you require any further help then please send us a screenshot of your review, along with your order number or address and postcode to socialmedia@scs.co.uk.


Kind Regards
Lynsey
Customer Experience | ScS

5つ星のうち5の評価

Just had my sofas delivered the two…

Just had my sofas delivered the two delivery men couodnt do enough for me set my sofas up very pleasant rang 25 mins before they arrived to very happy with the service D Haga. And S.Diteh very pleasant delivery men I live my new sofas

2024年4月10日
自発的なレビュー
poltronesofà - Sunderland ロゴ

poltronesofà - Sunderland からの回答

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

5つ星のうち5の評価

From start to finish I couldn't have…

From start to finish I couldn't have been happier with the service ending with the delivery. Both Kai and Bobby were really helpful and professional. They treated us and our home with the utmost respect and were two really nice, pleasant guys.

2024年4月9日
自発的なレビュー
poltronesofà - Sunderland ロゴ

poltronesofà - Sunderland からの回答

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

5つ星のうち5の評価

The member of staff was very helpful in…

The member of staff was very helpful in helping me choose my sofa. I went in with a one in mind but quickly changed my mind. Thanks to her advice on the products.

2024年4月2日
poltronesofà - Sunderland ロゴ

poltronesofà - Sunderland からの回答

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

5つ星のうち5の評価

Friendly crew with good communication…

Friendly crew with good communication about delivery.
Very pleased with the service. Thank you.

2024年4月3日
自発的なレビュー
poltronesofà - Sunderland ロゴ

poltronesofà - Sunderland からの回答

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

5つ星のうち5の評価

DINING CHAIR - WHITE

On time as usual

2024年4月3日
自発的なレビュー
poltronesofà - Sunderland ロゴ

poltronesofà - Sunderland からの回答

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

5つ星のうち5の評価

Great easy experience from start to finish

Ordering was easy website is easy to navigage. The sales person who rang to confirm order was friendly and informative.

Mainly the workers who dropped it off Marvin and Josh must have been extremely amazing as my partner praised them to high heavens when i got home and he does not usually pay much attention to things like that... keep up the good friendly work lads!

2024年3月28日
自発的なレビュー
5つ星のうち5の評価

To be honest

To be honest, everything was fine, customer service, warm reception, I mean everything was great.

2024年3月17日
poltronesofà - Sunderland ロゴ

poltronesofà - Sunderland からの回答

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

5つ星のうち5の評価

Very helpful

Liam was really helpful and went out of his way to find what we needed.

2024年3月12日
poltronesofà - Sunderland ロゴ

poltronesofà - Sunderland からの回答

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

5つ星のうち5の評価

Three piece suite

Got the three piece delivered on the 20/3/24 by Paul and Dalton the lads were spot on and very careful while getting the furniture in the house they even went right round the back of the house to get the sofa in without any damage great attitude and very nice to talk to they were absolutely spot on.

2024年3月20日
自発的なレビュー
poltronesofà - Sunderland ロゴ

poltronesofà - Sunderland からの回答

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

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