Have taken delivery on 2 new sofas, from the time of ordering both to the delivery everything went smoothly. Did have to wait a little longer than expected for one of our orders but we are pleased wi... もっと見る
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The store is a well planned and kept place to view the furniture. We were greeted by Alan who also assisted with our purchase and was pleasant, professional and knowledgeable. We did change our minds... もっと見る
Great service & really helpful staff. Had seen what sofa I wanted online and the staff helped with what options were available and delivery times. Fantastic quality at reasonable prices
Very happy with the (young) crew that attended to deliver and assemble the sofas. They phoned to advise on their arrival and were very respectul when they were here.
企業情報
poltronesofà - Swansea について
当該企業による記述
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
当該企業による記述
連絡先
Nantiffyn Retail Park, Nantyffin Road, SA7 9RF, Swansea, Glamorgan,, 英国
- 01792 312990
4.6
優良
1717件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Sales Member Ayas was brilliant at the…
Sales Member Ayas was brilliant at the Birstall store. He knew exactly what I was looking for . I will give a full review once the couches are delivered
2025年4月10日
Two charming young men who were very…
Two charming young men who were very helpful and polite
2025年4月10日
自発的なレビュー
Very Happy and being ex forces I was…
Very Happy and being ex forces I was served by ex forces guy
2025年4月8日
Excellent
Excellent Customer Service from Store to Delivery. Friendly helpful Staff.
2025年4月8日
自発的なレビュー
Greated on entry to the store.Was told…
Greated on entry to the store.Was told about the
Sofa materials that were available and country of origin tags explained.
Lovely range of different fabrics and leathers.
Nobody in SCS was pushy or overly trying to get a sale.
We found the design of the sofas we wanted to purchase and the fabric.
The salesperson explained delivery cost and insurance if needed.
Overall a pleasure to shop there.Would recommend.
2025年4月2日
A perfect bespoke design…
Jill at the store helped us to design our perfect sofa as we wanted to replace the integral stools that, on the shop floor example, were stowed away in the side of the sofa. Had we not spoken to Jill, we wouldn't have known it was possible to change the design. Our perfect sofas arrived today and we're thrilled with them. Thanks Jill for spending the time with us and making sure we got exactly what we wanted.
2025年1月18日
Great range of quality furniture and…
Great range of quality furniture and really friendly service. Once purchased, communication of delivery was very good. Happy with the sofa purchased - would recommend
2025年3月24日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Ordered Sofa on 18th Jan
Ordered Sofa on 18th Jan, Sales team are professional and polite, Thats where the Service stops.
After sales are non existent, Never answer the phone, the only way of talking to someone is to take a visit to the Shop.
The Due date for the Sofa was Feb 21st, still waiting for any update as to when the Sofa will arrive,
2025年3月27日
自発的なレビュー
poltronesofà - Swansea からの回答
Good Morning Andrew,
I hope you are well and thank you for taking the time to leave us your review.
First of all I would like to apologise for any lack of communication on or part regarding the delivery of your order, I am sorry that you are waiting on an update for this.
Please send us over a screenshot of your review, along with your order number or address and postcode to socialmedia@scs.co.uk and we can take a look over this for you.
Many thanks
Lynsey - ScS Social Media Team
Excellent service
Everything from the knowledgable salesman to the efficient delivery men made the purchase of our new sofa easy.
2025年3月27日
自発的なレビュー
Excellent service Swansea storeff
Availability of staff
Availability of lots of information from the sales man
Showroom set out nicely
2025年3月25日
Good experience in store+delivery men was very good
The staff in store I was happy with...Andy was dealing with me
...he was not to pushy×let me look at my own pace+was there when I needed him...the delivery guys was on time...was friendly+helpfull...overall it was a pleasure
2025年3月4日
自発的なレビュー
Kind delivery drivers
Just had my sofas today delivered by the kindest delivery boys, Charlie and Alex. They were so helpful and the best furniture delivery I had so far! Thank you
2025年3月13日
自発的なレビュー
Prompt efficient delivery
Prompt efficient delivery. Polite, friendly delivery men, Alex and Charlie .hHappy to recommend ScS to friends
2025年3月13日
自発的なレビュー
Paisley 3 seater sofa from Swansea store
Visited the Swansea store on the 28th of December 2024. I was looking for a new sofa and wandered around the store sitying on lots of sofas.
I tried several sofas but as soon as I saw the Paisley 3 seater sofa,I fell instantly in love with it. I took my shoes off and got comfy on it and knew straight away it was the one I wanted. It was so comfortable and looked great too. And to top it off, was on sale at only £499.
2024年12月28日
自発的なレビュー
100% recommended!
I was kept informed at all stages when the team would be here to deliver.The lads were polite and efficient.Couldn't have asked for better! 100% recommended!
2025年3月1日
自発的なレビュー
Ordered suite on 6th Jan,was told to…
Ordered suite on 6th Jan,was told to expect delivery 21st Feb.but haven't heard anything. Tried ringing ,77min wait.Have been to Swansea store this morning, to be told, there's a delay till March 20th.I think I should have been contacted about this.
2025年2月28日
poltronesofà - Swansea からの回答
Good Morning Joy,
I hope you are well and thank you for your review.
I would like to apologise for any inconvenience caused with the delay in your order and the lack of communication. We strive to provide timely updates and apologize for the inconvenience this has caused.
As soon as we have a definite date from the manufacturer we will be in contact to arrange your delivery.
Apologies once again.
If you have any further questions, please email us at socialmedia@scs.co.uk and we will be happy to help.
Many thanks,
ScS Social Media Team
The communication was great regular up…
The communication was great regular up dates trough tx message then a phone call to let me know they would arrive shortly. Both Mike and Lee were friendly and polite.
2025年2月27日
自発的なレビュー
Delivery guys were friendly and polite
Delivery guys were friendly and polite. were very quick at putting my sofa together. Looks great in my newly decorated room.
2025年2月27日
自発的なレビュー
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