So we waited over 4 months for the sofas to arrive (late April 2026) and initially super impressed by the packaging and the delivery guys were lovely. They left and immediately noticed a pull or defec... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
So we waited over 4 months for the sofas to arrive (late April 2026) and initially super impressed by the packaging and the delivery guys were lovely. They left and immediately noticed a pull or defec... もっと見る
企業が回答しました
Received our villa sofa which is lovely but we had ordered two power chair ends or so we thought as the order shows recliner cups which shows that our intent was to have recliners however seems there... もっと見る
Had a very enjoyable experience was told the night before of our expected delivery time and again on the following morning. The 2 delivery men were very respectful of our home and swiftly had our... もっと見る
From start to finish, everything in our experience went smoothly. On visiting the branch we were given both the freedom to browse and great support when needed. We ordered our sofa, were given an esti... もっと見る
当該企業による記述
当該企業による記述

Unit 1, Red Square Retail Park, Sompting Rd, BN14 9LA, Worthing, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great range of sofas and good honest down to earth salesman
Great sofas delivered on time with care and put together in record time. I recommend this company to anyone thinking of buying a new sofa .. Thank you for your service.
From start to finish, everything in our experience went smoothly. On visiting the branch we were given both the freedom to browse and great support when needed. We ordered our sofa, were given an estimated delivery date and got on with life. The sofa was delivered two weeks early which was perfect for us, and the team who delivered were quick, efficient and friendly.
Staff in shop were great and the delivery drivers were very good and also polite
The guys that came and delivered my sofa and chair were absolutely brilliant very polite and friendly on that note I absolutely love my new sofa and chair thank u
Lady was very polite and helped us in any way she could,measuring sofas and giving us any advice we needed.
Great guys that delivered my sofa. On time efficient and friendly I felt comfortable with them and they done a great job. BUT unfortunately the quality of the sofa is very poor bad stitching threads pulled attention to detail not good. Such a shame as I love the sofa will be contacting the after care department on Monday
Very good customer care.spot on delivery tracking device..very polite men .
The staff were very welcoming and explained the necessary labelling so we understood what they stood for in relation to the sofa's. We were able to wander the store and take as much time as we liked without any 'sales patter'. When we had a question Paul was there with the answer. When we had tried nearly every sofa we made our decision and Paul was on hand again to explain about the aftercare for our choice. He also explained about the delivery and what that would involve, calculated the cost of our sofa's and discount, which was a bonus so all in all, it was a very pleasant experience and if we need a new sofa in the future we will definitely look here first.
The delivery crew were friendly,respectful of property
And goods being delivered kept me informed of time
of arrival and cleared all packaging when finished ,it all happened very professionally.
Great customer service by staff m in the shop when looking for our sofas . This was followed by a very satisfying delivery. Ability to track the crew delivering was helpful. Delivery and construction of the sofas was quick and the crew were extremely polite and friendly.
Very clean and calm environment in the store. Very attentive staff. Would have give full marks but disappointed we had to pay for delivery

poltronesofà - Worthing からの回答
It was a long time to wait for the sofa. However when we were advised of the delivery date the communication was excelent. Regular updates and on the day the delivery drivers kept us informed of expected time of delivery. The delivery men were very polite and efficient. Care was given . Very pleased with product so far.
Very pleased with our sofa, delivery was excellent and easy to track, staff were excellent and very helpful. Would throughly recommend this Company.
The Worthing team we met on Sunday were lovely. We were given space to wander without being followed (intimidating). Excellent guidance
Magnificent showroom, with great choice to see and try. Backed up by great staff, Andy was excellent taking us through the options with putting any pressure on us. Would not buy something like this just on line now. Sofology made us realise that.
Minor niggle, coffee machine did not work so you owe us a coffee!! Was good experience, sure we will be back.
Very helpful staff at the store explaining the whole process well.
Given a delivery date and driver kept us updated on delivery time.
Delivery team very professional and respectful and had the sofa installed very quickly.
Well done all round.

poltronesofà - Worthing からの回答
The young man that helped me sort out all my things that I should have was really really helpful
Salesperson was helpful and kept it simple, I knew what I wanted to buy and it was made a pleasant experience - the upselling was minimised I was in and out in 20 mins.
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