Mario was extremely patient with me. He was very helpful in locating a storage unit as close as possible to my location. The registration process is extremely difficult to complete on line but Mario w... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I have made two reservations to set up for my storage unit and the office has been closed each time. I have not been able to connect with anyone other than the call center taking calls. How does the... もっと見る
企業が回答しました
Oscar at the self storage on Harrison in Berkeley was AMAZING!! Explained everything very clear and precise!! SUPERIOR CUSTOMER SERVICE!! 1 MILLION stars for this gentleman!!n Thank you!
The reservation site was easy to navigate and accurate with no issues completing. The rates were excellent and check in at the storage unit was seamless within a day of notice. Thank you very much. Ro... もっと見る
企業情報
当該企業による記述
SelfStorage.com is one of the original self-storage comparison shopping sites, launched to help customers find the best deal on storage units. Featuring more than 20,000 storage facilities nationwide, you can find a cheap storage unit near you by searching on SelfStorage.com. Compare prices and unit sizes, and reserve your storage unit for free in minutes. No commitment and no credit card required!
当該企業による記述
連絡先
4.4
優良
8万件のレビュー
ネガティブなレビューの 96％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Customer service was excellent
Customer service was excellent. I had made reservation for wring size unit and lady I spoke with was very accommodating , in changing units
2026年3月31日
Easy to book online
2026年3月31日
Knowledgeable staff
Pete the manager was very helpful. I showed up 10 minutes til close and he had no problem getting my reservation confirmed and me checked in. At no time Did I once feel rushed and he was also Very professional. I would recommend this public storage to anyone who values value.
2026年3月31日
The response was quick
The response was quick, the price is good, and the staff is curtius.
2026年3月31日
Very awesome people love them
Great place very friendly and helps u with what u need great prices
thank you
2026年3月31日
The customer service was pleasant and…
The customer service was pleasant and the Rep told me everything I needed to know. His demeanor was pleasant and nor irritable, upset or aggravated. He let me know where available storage was in my area and qhen the one I wanted wasn't available he politely recommended another one.
2026年3月30日
Pat is so personable and made the…
Pat is so personable and made the experience very nice. I feel so much better being with this storage location and company knowing you have great employees like Pat. Thank you
2026年3月31日
The I rented a 12'x30' and we I went to…
The I rented a 12'x30' and we I went to the space it was a 10'x30' which will not work for my needs. I need a full refund please
2026年3月31日
SelfStorage.com からの回答
Thank you for your feedback. We would like to learn more about your experience and to see if there is anything we can do to assist, so one of our agents will be reaching out to you shortly. We look forward to chatting with you and to see how we can make things right!
Great Experience
Very easy online booking and excellent staff when we went to sign the lease.
2026年3月31日
Don’t care to be talking to people that…
Don’t care to be talking to people that are hard to understand and honestly believe it is some kind of AI.
2026年3月31日
SelfStorage.com からの回答
Thank you for your feedback. We would like to learn more about your experience and to see if there is anything we can do to assist, so one of our agents will be reaching out to you shortly. We look forward to chatting with you and to see how we can make things right!
The person I spoke with was friendly…
The person I spoke with was friendly and knowledgeable, and I was able to finish my reservation without any trouble.
2026年3月31日
I had a great experience with Trunk…
I had a great experience with Trunk Space Storage on Wednesday, March 25th as scheduled.
The staff was awesome! They called me and completed my registration over the phone, which was super helpful during a stressful time.
Very professional, efficient, and kind—exactly what I needed. 💯
2026年3月26日
The staff Sydney was most helpful!
2026年3月15日
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