Selletiq レビュー 30

TrustScore 5段階評価の3

3.0

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

My jacket took over 2 weeks to arrive which was too late for a funeral I was attending. When I tried to return I was offered 10% discount to keep it or a return with postage cost of over £ 40 ( price... もっと見る

企業が回答しました

5つ星のうち5の評価

The delivery was quicker than anticipated and the products were wrapped tightly. This is an extraordinary case to get the standard of this quality with such low prices.

企業が回答しました

5つ星のうち1の評価

Terrible experience with this company. Ordered a suit for a wedding. The suit took over two weeks to arrive despite the website stating they are based in London and so did companies house. The suit... もっと見る

企業が回答しました

5つ星のうち5の評価

Fantastic Selletiq experience. Everything was delivered promptly and had the exact appearance that was advertised online. The service was expert from beginning to end, and the quality feels high-end.... もっと見る

企業が回答しました

企業情報

当該企業による記述

Selletiq.com is an online fashion retailer offering a curated selection of women’s and men’s clothing, including dresses, bodysuits, jackets, trousers, and seasonal fashion pieces designed for everyday wear and special occasions. The brand focuses on providing stylish, trend-inspired collections that aim to combine modern design with accessible pricing.


連絡先

3.0

まあまあ

TrustScore 5段階評価の3

30件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 100%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

My jacket took over 2 weeks to arrive…

My jacket took over 2 weeks to arrive which was too late for a funeral I was attending. When I tried to return I was offered 10% discount to keep it or a return with postage cost of over £ 40 ( price of jacket)
I would warn everyone to beware of this seller based in China!

2026年5月18日
自発的なレビュー
Selletiq ロゴ

Selletiq からの回答

Dear Carmel,
We’re truly sorry to hear that your experience did not meet expectations, especially given the important occasion you needed the jacket for. We completely understand how disappointing delayed timing can be in a situation like this.

We also regret that our return process caused further frustration. As an international business serving customers worldwide, some return arrangements and shipping costs can vary depending on logistics and warehouse handling, but we understand this may not have been the experience you were hoping for.

Your feedback is important to us, and we genuinely appreciate you taking the time to share it. We will continue working on improving our service, communication, and overall customer experience moving forward.
Best Regards,
Karl - Customer Service

5つ星のうち1の評価

Terrible experience with this company

Terrible experience with this company. Ordered a suit for a wedding. The suit took over two weeks to arrive despite the website stating they are based in London and so did companies house.
The suit eventually arrived but it was after the wedding. I asked for the suit to be returned to which they offered numerous store credits (not for the full amount) or offered a 10%refund but I could keep the suit. When I asked for the goods to be returned I was then told I had to ship the parcel back to China? There is no mention of this company being based in China. £33 later the parcel has been sent back to China and awaiting a refund. Avoid this company at all costs, complete scam.

2026年5月5日
自発的なレビュー
Selletiq ロゴ

Selletiq からの回答

Dear Rebecca,
We’re truly sorry to hear about your experience and understand how disappointing this situation must have been, especially given the importance of the occasion.

We sincerely apologize for the delays, the inconvenience caused throughout the process, and the frustration regarding the return arrangements. We always aim to provide clear communication and a smooth experience for our customers, and we regret that we did not meet those expectations in your case.

Your feedback has been taken seriously, and we will use it to review and improve our processes moving forward to help prevent similar situations in the future.

We appreciate you taking the time to share your experience and again apologize for the inconvenience caused.
Best Regards,
Karl - Customer Service

5つ星のうち3の評価

Five stars for the seamless ordering…

Five stars for the seamless ordering process. The updates on my delivery were frequent, and I felt confident throughout the entire transaction.

2026年4月28日
自発的なレビュー
Selletiq ロゴ

Selletiq からの回答

Dear Minh,
Thank you so much for your wonderful feedback. We’re truly delighted to hear that you had a smooth and seamless ordering experience with us. It’s especially great to know that the regular delivery updates helped you feel confident and informed throughout the entire process, as providing clear communication and reliable service is something we always strive for.

We genuinely appreciate you taking the time to share your experience, and we look forward to serving you again in the future.
Best Regards,
Karl - Customer Service

5つ星のうち3の評価

The product was delivered absolutely…

The product was delivered absolutely intact and the quality is excellent. A great choice for those looking for durability.

2026年5月13日
自発的なレビュー
Selletiq ロゴ

Selletiq からの回答

Dear Hai,
Thank you so much for taking the time to share your feedback. We’re truly delighted to hear that your product arrived safely and in perfect condition, and that you’re pleased with the quality. It means a lot to us to know that the durability and overall standard of the product met your expectations.

Your kind words and support are greatly appreciated, and we’re very happy that you had a positive experience with us. We hope to serve you again in the future!
Best Regards,
Karl - Customer Service

5つ星のうち5の評価

The delivery was quicker than…

The delivery was quicker than anticipated and the products were wrapped tightly. This is an extraordinary case to get the standard of this quality with such low prices.

2026年4月13日
自発的なレビュー
Selletiq ロゴ

Selletiq からの回答

Dear Minh,
Thank you so much for your wonderful feedback. We’re truly delighted to hear that the delivery arrived quicker than expected and that you were happy with the packaging and overall quality of the products.

Providing great value while maintaining high standards is something we work very hard on, so it means a lot to know that your experience reflected that. Your kind words and support are genuinely appreciated, and we’re grateful you took the time to share your experience with us.

We hope to serve you again in the future!
Best Regards,
Karl - Customer Service

5つ星のうち5の評価

Top-notch assortment and service are…

Top-notch assortment and service are found here. They have a strong sense of customer value and offer their services extremely professionally.

2026年5月7日
自発的なレビュー
Selletiq ロゴ

Selletiq からの回答

Hi Oanh,
Thank you so much for your kind words and for taking the time to share your experience with us. We’re truly delighted to hear that you enjoyed both our product selection and the service provided by our team.

Providing a professional experience while making sure our customers feel valued is something we genuinely strive for every day, so your feedback means a great deal to us. We really appreciate your support and look forward to serving you again in the future.
Best Regards,
Karl - Customer Service

5つ星のうち3の評価

I had a very pleasant ordering…

I had a very pleasant ordering experience and my order was handled in a very short time. Everything was according to my expectations.

2026年5月9日
自発的なレビュー
Selletiq ロゴ

Selletiq からの回答

Hi Nam,
Thank you so much for your kind words and for taking the time to share your experience with us. We’re truly delighted to hear that the ordering process was smooth and that your order was handled quickly and efficiently. It means a lot to know that everything met your expectations, as providing a seamless and reliable experience is always our goal. We really appreciate your support and look forward to serving you again in the future!
Best Regards,
Karl - Customer Service

5つ星のうち1の評価

Long wait

They pretend to be a UK company but the items come from China which takes weeks.

2026年5月15日
自発的なレビュー
Selletiq ロゴ

Selletiq からの回答

Hi Nick,
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience didn’t meet your expectations and that the delivery time caused frustration.

We understand how important clear expectations and timely delivery are, and we regret that this left you feeling disappointed. While there can sometimes be variations in fulfilment times depending on the item and logistics involved, we appreciate that this does not take away from the inconvenience you experienced.

Your comments have been noted, and we’re continuously reviewing our processes to improve both communication and overall service for our customers. Feedback like yours is important in helping us identify where we need to do better.

We truly appreciate you bringing this to our attention, and we’ll do our best to improve moving forward so that future experiences are smoother and more in line with expectations.
Best Regards,
Karl- Customer Service

5つ星のうち5の評価

The care of details is beyond my…

The care of details is beyond my expectation. The seams are tidy, and the proportions are just as the site suggested.

2026年4月13日
自発的なレビュー
Selletiq ロゴ

Selletiq からの回答

Hi Hai,
Thank you so much for your wonderful feedback. We’re truly delighted to hear that the attention to detail exceeded your expectations. Knowing that you appreciated the tidy seams and accurate proportions means a lot to us, as we put great care into both the craftsmanship and overall fit of every piece.

We really appreciate you taking the time to share your experience, and we hope you continue to enjoy your purchase.
Best Regards,
Karl - Customer Service

5つ星のうち5の評価

The quality is superb

The quality is superb, and I love the service that is really genuine and helpful. More purchases will definitely be on my list of things to do.

2026年5月5日
自発的なレビュー
Selletiq ロゴ

Selletiq からの回答

Hi Quynh,
Thank you so much for your wonderful feedback! We’re truly delighted to hear that you loved both the quality of the product and the service you received. Providing genuine and helpful support is something we always strive for, so your kind words really mean a lot to our team.

It’s especially lovely to know that you’re already looking forward to future purchases — we can’t wait to welcome you back again. Thank you for your support and for taking the time to share your experience with us!
Best Regards,
Karl - Customer Service

5つ星のうち5の評価

I inquired about the size and the…

I inquired about the size and the customer support team swiftly and professionally responded. Their service is amazing, and the array of items is lovely.

2026年4月5日
自発的なレビュー
Selletiq ロゴ

Selletiq からの回答

Hi Phuc,
Thank you so much for your kind words and for taking the time to share your experience with us. We’re truly glad to hear that our customer support team was able to assist you quickly and professionally with your sizing inquiry.

It also means a lot to know that you loved our collection. We always strive to provide both excellent service and beautiful pieces, so your feedback is greatly appreciated. We look forward to welcoming you back again soon!
Best Regards,
Karl - Customer Service

5つ星のうち3の評価

The platform is user-friendly and the…

The platform is user-friendly and the support team replied to my inquiries in a matter of minutes. An extremely trustworthy organization in the industry.

2026年5月3日
自発的なレビュー
Selletiq ロゴ

Selletiq からの回答

Hi Dat,
Thank you for sharing your experience with us. We’re really pleased to hear that you found the platform user-friendly and that our support team was able to respond to your inquiries so quickly.
It’s especially rewarding to know that you view us as a trustworthy organization, as that’s something we work hard to maintain in everything we do. Your feedback means a lot to the team, and we’re glad the overall experience met your expectations.
We appreciate your support and look forward to continuing to provide you with a smooth and reliable service.
Best Regards,
Karl - Customer Service

5つ星のうち3の評価

This site gives us the best experience…

This site gives us the best experience in terms of usability and checkout process. Thus, I received the package which was true to its describing and it has premium feeling materials.

2026年4月15日
自発的なレビュー
Selletiq ロゴ

Selletiq からの回答

Hi Linh,
Thank you for taking the time to share your experience with us. We’re really pleased to hear that you found the site easy to use and that the checkout process was smooth for you.
It’s especially great to know that your order arrived as described and that you’re happy with the premium feel of the materials. We put a lot of effort into making sure both the shopping experience and product quality meet expectations, so your feedback means a lot to the team.
We truly appreciate your support and hope to serve you again in the future.
Best Regards,
Karl - Customer Service

5つ星のうち1の評価

For £29.99 blouse extremley cheap and…

For £29.99 blouse extremley cheap and nasty dont bother other chinese retailers much better

2026年5月11日
自発的なレビュー
Selletiq ロゴ

Selletiq からの回答

Hi Margaret,
We’re sorry to hear that your experience with the blouse did not meet your expectations. We understand how disappointing it can be when an item doesn’t feel as expected, especially in terms of quality.

Your feedback is important to us, and we take comments like this seriously as they help us identify where improvements are needed. We’re always reviewing our products and processes to ensure we can offer better quality and a more satisfying experience moving forward.

We appreciate you taking the time to share your thoughts, and we’ll do our best to improve for the future.
Best Regards,
Karl - Customer Service

5つ星のうち5の評価

Besides the good service

Besides the good service, the whole quality of their products is excellent. The shopping full process is very smooth and trustworthy from the very first moment to the final steps.

2026年4月13日
自発的なレビュー
Selletiq ロゴ

Selletiq からの回答

Hi Simon,
Thank you for taking the time to share your experience with us. We’re really glad to hear that you found the overall quality of our products excellent and that the shopping process felt smooth and trustworthy from start to finish.

It means a lot to know that everything, from your first interaction with us through to the final steps, met your expectations. We work hard to make the entire experience as seamless as possible, so it’s great to hear that this came across in your order.

We truly appreciate your kind words and your support, and we look forward to serving you again in the future.
Best Regards,
Karl - Customer Service

5つ星のうち4の評価

The entire journey I went through was…

The entire journey I went through was simply amazing. The group was very professional and helpful, and the product they delivered was perfect. I would give them five stars without any doubt!

2026年4月9日
自発的なレビュー
Selletiq ロゴ

Selletiq からの回答

Hi Quynh,
Thank you so much for your wonderful feedback! We’re truly delighted to hear that your entire experience with Selletiq was such a positive one. It means a lot to us that you found our team professional and helpful throughout the process, and we’re especially happy to know that you loved the product you received.

Providing both excellent service and high-quality products is always our goal, so your kind words are incredibly appreciated by our whole team. Thank you again for your support and trust in Selletiq — we look forward to serving you again in the future!
Best Regards,
Karl - Customer Service

5つ星のうち5の評価

Fantastic Selletiq experience

Fantastic Selletiq experience. Everything was delivered promptly and had the exact appearance that was advertised online. The service was expert from beginning to end, and the quality feels high-end. I will definitely shop here once more.

2026年4月12日
自発的なレビュー
Selletiq ロゴ

Selletiq からの回答

Hi Clara,
Thank you so much for your wonderful feedback! We’re delighted to hear that you had such a positive experience with Selletiq and that your order arrived promptly while meeting your expectations in both appearance and quality.

It’s especially rewarding to know that you found the entire process smooth and professional from start to finish, as providing excellent products and service is always our top priority. Your kind words truly mean a lot to our team.

We sincerely appreciate your support and look forward to welcoming you back for another great shopping experience in the future!
Best Regards,
Karl - Customer Service

5つ星のうち4の評価

Selletiq provides fashionable

Selletiq provides fashionable, contemporary goods of excellent quality. Overall, the shopping experience was easy, and customer service was prompt. Although delivery took a little longer than anticipated, it was still a good experience.

2026年4月19日
自発的なレビュー
Selletiq ロゴ

Selletiq からの回答

Hi Noah,
Thank you so much for your kind feedback and for sharing your experience with Selletiq. We’re delighted to hear that you loved the quality and style of our products and that you found the shopping process easy and enjoyable. It’s also wonderful to know that our customer service team was able to assist you promptly throughout your order experience.

We truly appreciate your patience regarding the delivery time and are glad that, overall, your experience remained a positive one. Your feedback means a lot to us and helps motivate our team to continue improving both our products and services.

Thank you again for choosing Selletiq — we look forward to serving you again in the future!
Best Regards,
Karl - Customer Service

5つ星のうち1の評価

Warning do not use this company

Terrible company their web site makes you believe they are based in the uk but they are not. I ordered a dress on the 5 April, still not received it by 5 May. Their tracking is awful, they said I would get a refund but that hasn’t materialised yet. WARNING DO NOT USE THIS COMPANY.

2026年5月5日
自発的なレビュー
Selletiq ロゴ

Selletiq からの回答

Dear Zach,
We’re very sorry to hear about your experience and understand your frustration regarding the delivery delays, tracking updates, and refund concerns. We appreciate you taking the time to share your feedback.

We always aim to provide clear communication and a smooth shopping experience, and we regret that this was not reflected in your order. Please know that we are continuously reviewing our processes and working on improvements to our shipping updates, customer support, and overall service to help prevent situations like this in the future.

Thank you again for your feedback — it helps us identify where we need to do better, and we’ll do our best to improve moving forward.
Best Regards,
Karl - Customer Service

5つ星のうち1の評価

BASED IN CHINA

BASED IN CHINA. Looking at their website I was under the impression they were UK based. They are not. They are based in China. The shoes I ordered took so long to arrive that I no longer needed them. To return them I was expeted to pay shipping costs to China, or they offered me a 10% refund and to keep the shoes. This is not a good company to deal with.

2026年4月1日
自発的なレビュー
Selletiq ロゴ

Selletiq からの回答

Dear Sian,
We’re very sorry to hear about your experience and appreciate you taking the time to share your feedback. We understand how frustrating it can be when delivery takes longer than expected and the return process does not meet your expectations.

We always aim to provide clear information and a smooth shopping experience for our customers, so we regret that this was not reflected in your order. Your comments have been noted and will be taken into consideration as we continue working to improve our service, communication, and overall customer experience for the future.

Thank you again for your feedback.
Best Regards,
Karl - Customer Service

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報