Selletiq レビュー 30

Selletiq からの回答

5日前

Dear Carmel,
We’re truly sorry to hear that your experience did not meet expectations, especially given the important occasion you needed the jacket for. We completely understand how disappointing delayed timing can be in a situation like this.

We also regret that our return process caused further frustration. As an international business serving customers worldwide, some return arrangements and shipping costs can vary depending on logistics and warehouse handling, but we understand this may not have been the experience you were hoping for.

Your feedback is important to us, and we genuinely appreciate you taking the time to share it. We will continue working on improving our service, communication, and overall customer experience moving forward.
Best Regards,
Karl - Customer Service

Selletiq からの回答

5日前

Dear Rebecca,
We’re truly sorry to hear about your experience and understand how disappointing this situation must have been, especially given the importance of the occasion.

We sincerely apologize for the delays, the inconvenience caused throughout the process, and the frustration regarding the return arrangements. We always aim to provide clear communication and a smooth experience for our customers, and we regret that we did not meet those expectations in your case.

Your feedback has been taken seriously, and we will use it to review and improve our processes moving forward to help prevent similar situations in the future.

We appreciate you taking the time to share your experience and again apologize for the inconvenience caused.
Best Regards,
Karl - Customer Service

Selletiq からの回答

5日前

Dear Minh,
Thank you so much for your wonderful feedback. We’re truly delighted to hear that you had a smooth and seamless ordering experience with us. It’s especially great to know that the regular delivery updates helped you feel confident and informed throughout the entire process, as providing clear communication and reliable service is something we always strive for.

We genuinely appreciate you taking the time to share your experience, and we look forward to serving you again in the future.
Best Regards,
Karl - Customer Service

Selletiq からの回答

5日前

Dear Hai,
Thank you so much for taking the time to share your feedback. We’re truly delighted to hear that your product arrived safely and in perfect condition, and that you’re pleased with the quality. It means a lot to us to know that the durability and overall standard of the product met your expectations.

Your kind words and support are greatly appreciated, and we’re very happy that you had a positive experience with us. We hope to serve you again in the future!
Best Regards,
Karl - Customer Service

Selletiq からの回答

5日前

Dear Minh,
Thank you so much for your wonderful feedback. We’re truly delighted to hear that the delivery arrived quicker than expected and that you were happy with the packaging and overall quality of the products.

Providing great value while maintaining high standards is something we work very hard on, so it means a lot to know that your experience reflected that. Your kind words and support are genuinely appreciated, and we’re grateful you took the time to share your experience with us.

We hope to serve you again in the future!
Best Regards,
Karl - Customer Service

Selletiq からの回答

2026年5月17日

Hi Oanh,
Thank you so much for your kind words and for taking the time to share your experience with us. We’re truly delighted to hear that you enjoyed both our product selection and the service provided by our team.

Providing a professional experience while making sure our customers feel valued is something we genuinely strive for every day, so your feedback means a great deal to us. We really appreciate your support and look forward to serving you again in the future.
Best Regards,
Karl - Customer Service

Selletiq からの回答

2026年5月17日

Hi Nam,
Thank you so much for your kind words and for taking the time to share your experience with us. We’re truly delighted to hear that the ordering process was smooth and that your order was handled quickly and efficiently. It means a lot to know that everything met your expectations, as providing a seamless and reliable experience is always our goal. We really appreciate your support and look forward to serving you again in the future!
Best Regards,
Karl - Customer Service

Selletiq からの回答

2026年5月17日

Hi Nick,
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience didn’t meet your expectations and that the delivery time caused frustration.

We understand how important clear expectations and timely delivery are, and we regret that this left you feeling disappointed. While there can sometimes be variations in fulfilment times depending on the item and logistics involved, we appreciate that this does not take away from the inconvenience you experienced.

Your comments have been noted, and we’re continuously reviewing our processes to improve both communication and overall service for our customers. Feedback like yours is important in helping us identify where we need to do better.

We truly appreciate you bringing this to our attention, and we’ll do our best to improve moving forward so that future experiences are smoother and more in line with expectations.
Best Regards,
Karl- Customer Service

Selletiq からの回答

2026年5月17日

Hi Hai,
Thank you so much for your wonderful feedback. We’re truly delighted to hear that the attention to detail exceeded your expectations. Knowing that you appreciated the tidy seams and accurate proportions means a lot to us, as we put great care into both the craftsmanship and overall fit of every piece.

We really appreciate you taking the time to share your experience, and we hope you continue to enjoy your purchase.
Best Regards,
Karl - Customer Service

Selletiq からの回答

2026年5月17日

Hi Quynh,
Thank you so much for your wonderful feedback! We’re truly delighted to hear that you loved both the quality of the product and the service you received. Providing genuine and helpful support is something we always strive for, so your kind words really mean a lot to our team.

It’s especially lovely to know that you’re already looking forward to future purchases — we can’t wait to welcome you back again. Thank you for your support and for taking the time to share your experience with us!
Best Regards,
Karl - Customer Service

Selletiq からの回答

2026年5月17日

Hi Phuc,
Thank you so much for your kind words and for taking the time to share your experience with us. We’re truly glad to hear that our customer support team was able to assist you quickly and professionally with your sizing inquiry.

It also means a lot to know that you loved our collection. We always strive to provide both excellent service and beautiful pieces, so your feedback is greatly appreciated. We look forward to welcoming you back again soon!
Best Regards,
Karl - Customer Service

Selletiq からの回答

2026年5月13日

Hi Dat,
Thank you for sharing your experience with us. We’re really pleased to hear that you found the platform user-friendly and that our support team was able to respond to your inquiries so quickly.
It’s especially rewarding to know that you view us as a trustworthy organization, as that’s something we work hard to maintain in everything we do. Your feedback means a lot to the team, and we’re glad the overall experience met your expectations.
We appreciate your support and look forward to continuing to provide you with a smooth and reliable service.
Best Regards,
Karl - Customer Service

Selletiq からの回答

2026年5月13日

Hi Linh,
Thank you for taking the time to share your experience with us. We’re really pleased to hear that you found the site easy to use and that the checkout process was smooth for you.
It’s especially great to know that your order arrived as described and that you’re happy with the premium feel of the materials. We put a lot of effort into making sure both the shopping experience and product quality meet expectations, so your feedback means a lot to the team.
We truly appreciate your support and hope to serve you again in the future.
Best Regards,
Karl - Customer Service

Selletiq からの回答

2026年5月13日

Hi Margaret,
We’re sorry to hear that your experience with the blouse did not meet your expectations. We understand how disappointing it can be when an item doesn’t feel as expected, especially in terms of quality.

Your feedback is important to us, and we take comments like this seriously as they help us identify where improvements are needed. We’re always reviewing our products and processes to ensure we can offer better quality and a more satisfying experience moving forward.

We appreciate you taking the time to share your thoughts, and we’ll do our best to improve for the future.
Best Regards,
Karl - Customer Service

Selletiq からの回答

2026年5月13日

Hi Simon,
Thank you for taking the time to share your experience with us. We’re really glad to hear that you found the overall quality of our products excellent and that the shopping process felt smooth and trustworthy from start to finish.

It means a lot to know that everything, from your first interaction with us through to the final steps, met your expectations. We work hard to make the entire experience as seamless as possible, so it’s great to hear that this came across in your order.

We truly appreciate your kind words and your support, and we look forward to serving you again in the future.
Best Regards,
Karl - Customer Service

Selletiq からの回答

2026年5月13日

Hi Quynh,
Thank you so much for your wonderful feedback! We’re truly delighted to hear that your entire experience with Selletiq was such a positive one. It means a lot to us that you found our team professional and helpful throughout the process, and we’re especially happy to know that you loved the product you received.

Providing both excellent service and high-quality products is always our goal, so your kind words are incredibly appreciated by our whole team. Thank you again for your support and trust in Selletiq — we look forward to serving you again in the future!
Best Regards,
Karl - Customer Service

Selletiq からの回答

2026年5月13日

Hi Clara,
Thank you so much for your wonderful feedback! We’re delighted to hear that you had such a positive experience with Selletiq and that your order arrived promptly while meeting your expectations in both appearance and quality.

It’s especially rewarding to know that you found the entire process smooth and professional from start to finish, as providing excellent products and service is always our top priority. Your kind words truly mean a lot to our team.

We sincerely appreciate your support and look forward to welcoming you back for another great shopping experience in the future!
Best Regards,
Karl - Customer Service

Selletiq からの回答

2026年5月13日

Hi Noah,
Thank you so much for your kind feedback and for sharing your experience with Selletiq. We’re delighted to hear that you loved the quality and style of our products and that you found the shopping process easy and enjoyable. It’s also wonderful to know that our customer service team was able to assist you promptly throughout your order experience.

We truly appreciate your patience regarding the delivery time and are glad that, overall, your experience remained a positive one. Your feedback means a lot to us and helps motivate our team to continue improving both our products and services.

Thank you again for choosing Selletiq — we look forward to serving you again in the future!
Best Regards,
Karl - Customer Service

Selletiq からの回答

2026年5月11日

Dear Zach,
We’re very sorry to hear about your experience and understand your frustration regarding the delivery delays, tracking updates, and refund concerns. We appreciate you taking the time to share your feedback.

We always aim to provide clear communication and a smooth shopping experience, and we regret that this was not reflected in your order. Please know that we are continuously reviewing our processes and working on improvements to our shipping updates, customer support, and overall service to help prevent situations like this in the future.

Thank you again for your feedback — it helps us identify where we need to do better, and we’ll do our best to improve moving forward.
Best Regards,
Karl - Customer Service

Selletiq からの回答

2026年5月11日

Dear Sian,
We’re very sorry to hear about your experience and appreciate you taking the time to share your feedback. We understand how frustrating it can be when delivery takes longer than expected and the return process does not meet your expectations.

We always aim to provide clear information and a smooth shopping experience for our customers, so we regret that this was not reflected in your order. Your comments have been noted and will be taken into consideration as we continue working to improve our service, communication, and overall customer experience for the future.

Thank you again for your feedback.
Best Regards,
Karl - Customer Service