My jacket took over 2 weeks to arrive which was too late for a funeral I was attending. When I tried to return I was offered 10% discount to keep it or a return with postage cost of over £ 40 ( price... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
ã¬ãã¥ãŒã¯ã¬ãã¥ã¢ãŒã®å人çãªæèŠã§ãããããç¹å®ã®èšèŒå 容ãæ€èšŒããããšã¯ãããŸããããã ããããžãã¹äžã®ååŒãè¡ãããããšã確èªã§ããå Žåãã¬ãã¥ãŒã«ã確èªæžã¿ãã®ã©ãã«ãä»ããå ŽåããããŸãã詳现ã¯ãã¡ã
ãã©ããããŒã ã®å¥å šæ§ãç¶æãããããåœç€Ÿã®ãã©ãããã©ãŒã äžã®ãã¹ãŠã®ã¬ãã¥ãŒã¯ã確èªæžã¿ãåŠãã«ãããããã幎äžç¡äŒã§çšŒåããèªåãœãããŠã§ã¢ã«ãã£ãŠå¯©æ»ãããŠããŸãããã®ãã¯ãããžãŒã¯ãæ¬åœã®çµéšã«åºã¥ããŠããªãã¬ãã¥ãŒãªã©ãã¬ã€ãã©ã€ã³ã«éåããã³ã³ãã³ããç¹å®ããåé€ããããèšèšãããŠããŸãããã ãããã¹ãŠãæ€ç¥ã§ããããã§ã¯ãããŸããã®ã§ããæ°ã¥ãã®ç¹ãããããŸããããã©ãããç¥ãããã ããã詳现ã¯ãã¡ã
ã¬ãã¥ã¢ãŒã®ã³ã¡ã³ããèŠãŠã¿ãŸããã
The delivery was quicker than anticipated and the products were wrapped tightly. This is an extraordinary case to get the standard of this quality with such low prices.
äŒæ¥ãåçããŸãã
Terrible experience with this company. Ordered a suit for a wedding. The suit took over two weeks to arrive despite the website stating they are based in London and so did companies house. The suit... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
Fantastic Selletiq experience. Everything was delivered promptly and had the exact appearance that was advertised online. The service was expert from beginning to end, and the quality feels high-end.... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
äŒæ¥æ å ±
åœè©²äŒæ¥ã«ããèšè¿°
Selletiq.com is an online fashion retailer offering a curated selection of womenâs and menâs clothing, including dresses, bodysuits, jackets, trousers, and seasonal fashion pieces designed for everyday wear and special occasions. The brand focuses on providing stylish, trend-inspired collections that aim to combine modern design with accessible pricing.
é£çµ¡å
ãã«ã®ãŒ
- www.selletiq.com
3.0
ãŸããŸã
30件ã®ã¬ãã¥ãŒ
ãã¬ãã£ããªã¬ãã¥ãŒã® 100ïŒ ã«åçããŠããŸã
éåžž2é±é以å ã«åç
ãã®äŒæ¥ã®Trustpilot å©çšæ¹æ³
ã¬ãã¥ãŒãè©äŸ¡ã®ååŸæ¹æ³ãã¹ã³ã¢ãªã³ã°ãã¢ãã¬ãŒã·ã§ã³ã®ããã»ã¹ã«ã€ããŠç¢ºèªããã
ãã®äŒæ¥ãé²èŠ§ãã人ã¯ã以äžã®äŒæ¥ãé²èŠ§ããŠããŸãã
Jacket was wrong size!
I bought a jacket from them that was supposed to be 4xl. When it arrived it was far far to small. There was no label on the jacket either. It was, at best, a large.
Also, the company, although claiming to be UK based, is a Chinese company based in China.
Avoid this company at all costs!!!
2026幎4æ29æ¥
èªçºçãªã¬ãã¥ãŒ
Selletiq ããã®åç
Dear Tony,
Weâre very sorry to hear that your experience did not meet expectations. We understand how disappointing it can be when an item does not fit as anticipated, especially when sizing differs from what was expected.
We also regret any frustration caused regarding our operations and communication. Customer feedback is taken seriously, and we continuously review our processes to identify areas where we can improve both product information and overall customer experience.
We appreciate you taking the time to share your feedback, and weâll do our best to make improvements moving forward.
Best Regards,
Karl - Customer Service
Bought a maxi dress for the wedding ofâŠ
Bought a maxi dress for the wedding of last night.
Was amazin!
2026幎4æ25æ¥
èªçºçãªã¬ãã¥ãŒ
Selletiq ããã®åç
Dear PC,
Thank you so much for your lovely review! Weâre absolutely delighted to hear that your maxi dress was amazing for such a special occasion.
It truly means a lot to us that you chose our store for the wedding, and weâre so happy you loved your outfit. We hope you had a wonderful time, and we look forward to dressing you again in the future!
Best Regards,
Karl - Customer Service
ONLINE THEIVES!!
DO NOT USE THIS SITE THEY ARE FRAUDS!! come back with counter offers when you want to return an item. Then give you a chinese shipping address expecting you to send directly back at basically half the cost of your item, either way your out of pocket. FRAUDS!!
2026幎4æ21æ¥
èªçºçãªã¬ãã¥ãŒ
Selletiq ããã®åç
Dear CustomerX,
Weâre very sorry to hear about your experience and appreciate you taking the time to share your feedback. We understand how frustrating the return process and shipping costs can feel, especially when expectations are not met.
Our team always aims to provide fair resolutions and support throughout the process, and we regret that this situation left you feeling disappointed. We also understand your concerns regarding the return address and associated costs.
Your feedback has been noted carefully, and we will continue reviewing our processes to improve the experience for future customers. Thank you again for bringing this to our attention.
Best Regards,
Karl - Customer Service
Selletiq are based in China
Selletiq are a dodgy company. They are claiming to be UK based (and they are registered under a UK address on Company House), but they are based in China.Â
The coat I ordered was inaccurate (cropped sleeves instead of long), so I requested a return and refund. At first, they offered alternatives to a refund (discount on the product or store credit), which increased in amount with each email. When I insisted that I wanted a return and refund they responded with a return address in China informing me that I am to pay the return postage of up to £42!
I told them since the coat is not as advertised, I would not expect to pay for the return postage. They responded with yet another offer: 30% refund or 100% store credit. They added that every order incurs fixed costs for the company and implied that the cost of return will hurt their business!Â
I told them as they are registered in the UK they are bound by the Consumer Rights Act 2015 and they cannot legally refuse a full refund for an item not as described, if requested within 30 days, and they must provide postage.
They responded again ignoring everything I said regarding the law, this time increasing their offer to 35% refund or 100% store credit.
I replied to tell them I will accept a 100% refund.
They replied repeating their previous offer and stated "I understand that you would prefer a full refund. However, as mentioned in my previous email, due to the fixed costs involved with each order, weâre unfortunately not able to offer a 100% refund in this case.".Â
No resolution, but I havenât given up.
Avoid this company. The item you are thinking of purchasing is not worth it.
2026幎4æ16æ¥
èªçºçãªã¬ãã¥ãŒ
Selletiq ããã®åç
Dear AL,
Weâre very sorry to hear about your experience and appreciate you taking the time to share your feedback. We understand your frustration regarding the item received, the return process, and the communication surrounding your refund request.
Our intention is always to provide clear support and fair resolutions for our customers, so we regret that this situation left you feeling disappointed and unsupported. We also understand your concerns regarding return arrangements and expectations around the product itself.
Your feedback has been noted carefully and will be used internally as we continue reviewing and improving our customer service processes, communication, and overall shopping experience for the future.
We sincerely apologise again for the inconvenience caused and appreciate you bringing these concerns to our attention.
Best Regards,
Karl - Customer Service
Do NOT buy from here
Do NOT buy from here
I ordered an item and when it arrived it did not resemble the pictured item at all
Then you realize the product is sent from China so the costs of a return are £20-£40 which they expect you to pay
They offer a minor refund to keep the item you did not want in the first place OR a credit to buy something else from them (cheek of it)
Do yourself a favour and buy from a reputable online company
2026幎3æ22æ¥
èªçºçãªã¬ãã¥ãŒ
Selletiq ããã®åç
Dear Gary,
Weâre very sorry to hear that your experience did not meet your expectations. We understand how disappointing it can feel when an item is not what you anticipated and when the return process becomes frustrating.
We always aim to provide clear information and a positive shopping experience for our customers, so we regret that this was not reflected in your order. Your feedback regarding the product expectations and return experience has been noted carefully, and we will continue working on improving both our communication and overall service moving forward.
Thank you for taking the time to share your experience with us.
Best Regards,
Karl - Customer Service
Great quality and friendly service
I bought 5 dresses, super great quality and friendly customer service for when i had questions about the delivery! :)
2026幎3æ25æ¥
èªçºçãªã¬ãã¥ãŒ
Selletiq ããã®åç
Dear Marijke,
Thank you so much for your wonderful review.
Weâre delighted to hear that youâre happy with the quality of your dresses and that our customer service team was able to assist you with your delivery questions. Providing both great products and helpful support is very important to us.
We truly appreciate you taking the time to share your experience and hope you enjoy all your new dresses.
Sincerely,
Anna
Customer Service, Selletiq.com
Poor Quality- mislead item
My dress arrived in a plastic bag and the quality is extremely poor. The garment is unfinished, the material is incredibly thin, and sequins have already fallen off. The edges are rough and the whole item feels cheaply made. How this company can justify charging over £100 for something like this is beyond me â even Shein is better quality.
I have opened a dispute with PayPal and I am protected under Buyer Protection. I will not be paying for this poorly made item.
Please avoid ordering from this website and save your money.
2026幎4æ17æ¥
èªçºçãªã¬ãã¥ãŒ
Selletiq ããã®åç
Dear Claire,
Thank you for taking the time to share your feedback.
Weâre truly sorry to hear that the item you received did not meet your expectations. What youâve described is not the standard of quality we aim to provide, and we understand how disappointing this experience must have been.
Please rest assured that we take concerns like this very seriously. Our team would appreciate the opportunity to review your case in detail and work towards a suitable resolution for you as quickly as possible.
Sincerely,
Anna
Customer Service, Selletiq.com
I have a good experience with thisâŠ
I have a good experience with this store, I bought 2 linen pants for the summer.
2026幎3æ18æ¥
èªçºçãªã¬ãã¥ãŒ
Selletiq ããã®åç
Dear customer,
Thank you very much for your kind feedback.
Weâre delighted to hear that you enjoy shopping with us for your linen summer pants and that youâre satisfied with the priceâquality ratio.
We truly appreciate you taking the time to share your experience.
Your kind words will be gladly shared with our team.
Sincerely,
Anna
Customer Service, Selletiq.com
Terrible quality & returns to China
Terrible quality - do NOT buy from them. They are another company saying they're based in Europe but you have to pay return postage fees to China. They make returns really difficult - trying again and again to offer you partial refunds.
2026幎2æ3æ¥
èªçºçãªã¬ãã¥ãŒ
Selletiq ããã®åç
Dear Ellie,
Thank you for taking the time to share your feedback.
Weâre sorry to hear that your experience did not meet your expectations, both in terms of product quality and the return process.
We understand how frustrating this situation must be, especially when expectations around returns and costs are not clear. Customer satisfaction is very important to us, and we take your comments seriously.
We have forwarded your review to our support team so it can be looked into further. We would also be happy to personally review your order details and help clarify the available return options for your specific case.
Please feel free to reach out to our customer service team with your order information so we can find a solution together.
Sincerely,
Anna
Customer Service, Selletiq.com
Trustpilot ãšã¯ã¹ããªãšã³ã¹
Trsutpilot ã®ã¬ãã¥ãŒã¯èª°ã§ãæžãããšãã§ããŸããã¬ãã¥ãŒãæžãã人ã«ã¯èªåã®æžããã¬ãã¥ãŒããã€ã§ãç·šéãããåé€ãããããæš©éãããããããã®ã¬ãã¥ãŒã¯ã¢ã«ãŠã³ããã¢ã¯ãã£ãã§ããéã衚瀺ãããŸãã
äŒæ¥ã¯ãèªåæåŸ
ãä»ããŠã¬ãã¥ãŒãäŸé Œããããšãã§ããŸãããã®æ¹æ³ã§åŸãããã¬ãã¥ãŒã¯ãæ¬ç©ã®çµéšã«åºã¥ãããã®ã§ããã確èªæžã¿ã®ã©ãã«ãä»äžãããŸãã
ä»ã®çš®é¡ã®ã¬ãã¥ãŒã«ã€ããŠã®è©³çŽ°ã¯ãã¡ãããäžèªãã ããã
ãã©ãããã©ãŒã ä¿è·ã®ãããå°éããŒã ãšé«åºŠãªãã¯ãããžãŒãé§äœ¿ããŠããŸããåœã¬ãã¥ãŒãšã®éãã«ã€ããŠã®è©³çŽ°ã¯ãã¡ãããäžèªãã ããã
Trustpilot ã«ãããã¬ãã¥ãŒ ããã»ã¹ã®è©³çŽ°ã«ã€ããŠã¯ãã¡ããã芧ãã ããã
ããã¬ãã¥ãŒãæžãããã®8ã€ã®ãã³ããã芧ãã ããã
確èªãè¡ãããšã§ãTrustpilot ã«æçš¿ãããã¬ãã¥ãŒã [LINK-BEGIN-PEOPLE]å®åšã®äººç©[LINK-END-PEOPLE] ã«ãã£ãŠæžããããã®ã§ããããšã®ä¿èšŒã«ã€ãªãããŸãã
ã¬ãã¥ãŒã«å¯ŸããŠã€ã³ã»ã³ãã£ããæäŸããããéžæçã«ã¬ãã¥ãŒãäŸé Œãããããããšã¯ãTrustScore ã«ãã€ã¢ã¹ãçãå¯èœæ§ããããŸãããã㯠åœç€Ÿã®ã¬ã€ãã©ã€ã³ã«åããŸãã