Location is excellent and the house, because of its four bedrooms, worked very well for the size of our family. It was our third year returning to this property which speaks for itself. Everything in... もっと見る
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Booking with Shamrock Cottages was easy. The cottage was in a lovely situation with a beautiful view. It is situated an easy ten minutes from Tesco but in the middle of nowhere! All four bedrooms wer... もっと見る
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Extraordinary cottage in an extraordinary location, with everything you need. It's as if you've stepped into a different world, where you can slow down and relax. This cottage is a real gem.
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Huge bungalow in a beautiful setting looking over towards the Ring of Kerry. Beautiful Inch stand is a few minutes drive away. The bungalow is in a great location to access Dingle, Tralee, Killarney a... もっと見る
企業が回答しました
企業情報
当該企業による記述
Established in 1979, we have over 300 self catering Irish holiday cottages, individually visited and in the most scenic locations.
連絡先
4.6
優良
591件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 64％に回答しています
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Shamrock Cottages からの回答
Good afternoon Martin,
Thank you for taking the time to leave a review. We're pleased to hear that you had a wonderful stay!
If we can be of any assistance with booking your next holiday to Ireland, please feel free to get in touch and we’ll be happy to help.
Kind regards,
Hayley
Shamrock Cottages からの回答
Good afternoon Ray,
Thank you for your review. We appreciate your comments and are delighted to hear that you had a positive experience with our company!
If we can be of any assistance with booking your next stay in Ireland, please feel free to get in touch and we’ll be happy to help.
Kind regards,
Hayley
Lack of inspection
Shamrock Cottages should regularly inspect the cottages they rent out and determine whether they still meet the requirements and specifications and description.
Furthermore, the photos of the objects must also be kept up to date.
2026年6月27日
自発的なレビュー
Shamrock Cottages からの回答
Good afternoon,
Thank you for your review further to your recent stay.
We’re truly sorry to hear that you feel unhappy with the property you stayed in. We do ask that any concerns are raised with the homeowner or caretaker of the property during your stay, so that they can be discussed and addressed promptly. Our dedicated Holiday Support Team are also on hand should you experience any issues during your stay, we are always happy to help.
We understand how important it is that property information is clear and accurate for guests, we'd therefore like to review the details of the property you stayed in and make any necessary amendments or updates to the photos where required. To help us identify the property you stayed in, we’ll need a few details from you please. You will shortly receive a request from Trustpilot asking you to confirm your booking information, please respond within the next 3 days.
Thank you again for your feedback. If we can be of any assistance with booking your next holiday to Ireland, please feel free to get in touch and we’ll be happy to help.
Kind regards,
Hayley
A unique home at the top of the hill…
A unique home at the top of the hill overlooking the sea. Amazing views and comfy in all ways.
2026年6月28日
自発的なレビュー
Shamrock Cottages からの回答
Good afternoon Megan,
Thank you for your review, we're so pleased to hear that you had such a wonderful stay.
If we can be of any assistance with booking your next trip to Ireland, please don't hesitate to get in touch.
Kind regards,
Hayley
Great holiday rental company
Easy to use website, great selection of properties in beautiful locations, reasonably priced. Excellent customer service.
2026年6月20日
自発的なレビュー
Shamrock Cottages からの回答
Good morning Marion,
Thank you for taking the time to leave a review. We're delighted to hear that you're pleased with Shamrock Cottages and have had a great experience.
If we can be of any assistance with booking your next holiday to Ireland, please feel free to get in touch.
Kind regards,
Hayley
Good standard property
Good standard property - you know what to expect with Shamrock. Good communication prior to occupancy.
2026年6月25日
自発的なレビュー
Shamrock Cottages からの回答
Good morning Robin,
Thanks so much for your feedback, it's great to hear that you've had a good experience with Shamrock Cottages, as well as the standard of the property.
If we can be of any help booking your next trip to Ireland, please do get in touch.
All the best
Tess
A fantastic company to deal with
A fantastic company to deal with, very friendly and efficient. Queries and requests are always dealt with very promptly.
2026年6月13日
自発的なレビュー
Shamrock Cottages からの回答
Hi Nick,
Thank you so much for your feedback, it's great to hear that you found our services helpful, and our staff friendly to deal with.
If we can be of any help booking your next holiday please do get in touch!
All the best
Tess
Good information provision
Good information provision, and the photos match the booked cottages.
2026年6月27日
自発的なレビュー
Shamrock Cottages からの回答
Good afternoon,
Thank you for your feedback, it's great to hear that you found our services good.
We would be more than happy to help you to book your next trip to Ireland - please don't hesitate to get in touch!
All the best
Tess
Redcliff Cottage was perfect
Got to stay in a great cottage with fantastic views. The house description and pictures were very accurate with the real thing being even better than we expected.
2026年6月27日
自発的なレビュー
Shamrock Cottages からの回答
Hi James,
Thank you so much for your review, it's great to hear that you enjoyed your stay in Ireland. What great feedback!
If we can help to book your next trip, please don't hesitate to get in touch.
All the best
Tess
Beara at its best!
Loved our home from home on the Beara Peninsula. Warm welcome, so well equipped, the comfiest beds and beautiful garden. We loved the stunning views across the bay and watching the sunset on Hungry Hill. The perfect place to explore and to reset.
2026年6月20日
自発的なレビュー
Shamrock Cottages からの回答
Good morning,
Thank you so much for your lovely review. What a stunning place for a holiday, it's great to hear you enjoyed your stay.
Please do let us know if we can be of any help booking your next trip to Ireland.
All the best
Tess
A positive experience
The self-catering house I stayed in was superb. Very high standard and I though reasonably price. Booking through Shamrock also gave me a 15% discount on my ferry booking across the Irish Sea
2026年5月30日
自発的なレビュー
Shamrock Cottages からの回答
Hello Jackie,
Thank you so much for your lovely review, it's great to hear that you enjoyed your stay in Ireland! We're lucky to work alongside some great ferry companies, and it's great to be able to share our exclusive discount codes with our guests.
If we can be of any help booking your next trip to Ireland, please do get in touch.
All the best
Tess
Great holiday homes at achievable prices in beautiful locations.
Great holiday homes at achievable prices
2026年6月13日
自発的なレビュー
Shamrock Cottages からの回答
Hi Bernadette,
Thanks so much for your review. We're proud to have a lovely range of properties suitable for all guests, occasions and budgets!
If you would like any help to book your next trip to Ireland, please do get in touch.
All the best
Tess
The quality of the cottage was…
The quality of the cottage was excellent. The location was great. I couldn’t have asked for more.
2026年6月13日
自発的なレビュー
Shamrock Cottages からの回答
Good afternoon James,
Thank you so much for your feedback. It's great to hear that you had an enjoyable stay in Ireland.
If we can be of any help booking your next trip, please don't hesitate to get in touch!
All the best
Tess
Great peaceful location
Great location and a well apportioned property in a peaceful location. With a little bit of "TLC", would be a first rate property but there were a few minor niggles with cleanliness which were addressed albeit not a show stopper.
Booking process was straightforward with Shamrock Holidays.
2026年6月9日
自発的なレビュー
Shamrock Cottages からの回答
Good afternoon,
Thank you so much for your feedback following your recent stay in Ireland. It's great to hear that you found the booking process straightforward and that the location of the property was ideal.
It would be really helpful to get some more information from you, so that we can address your comments with the owner and work on getting those niggles addressed. You will shortly receive a request from Trustpilot asking you to confirm your booking information, please respond within the next 3 days.
UPDATE: Thank you so much for completing the information request, we'll contact the owners to discuss the issues raised.
If we can be of any help booking your next trip to Ireland, please do get in touch!
All the best
Tess
Very helpful service from the time we…
Very helpful service from the time we booked our accomodation
2026年6月19日
自発的なレビュー
Shamrock Cottages からの回答
Hi Richard,
Thank you for your review of our services, it's great to hear that our team was able to help you book a trip to Ireland.
Please do let us know if we can be of any help booking your next trip.
All the best
Tess
Cottage great location and fairly…
Cottage great location and fairly comfortable . Plenty of space and well equipped, however bathrooms not clean and towels had seen better days . Thin and grey in colour.
2026年6月20日
自発的なレビュー
Shamrock Cottages からの回答
Good morning Deirdre,
Thank you for your feedback, we’re glad to hear that you enjoyed your recent stay.
You will shortly receive a request from Trustpilot asking you to confirm your booking information, please respond within the next 3 days. Once we have received your booking details, we will pass on your comments regarding the bathrooms and towels to the property owner for their consideration for future guests.
If we can assist with booking your next holiday to Ireland, please don’t hesitate to get in touch .
Kind regards,
Hayley
Seven Heads View
Marion, the owner’s representative is very helpful and approachable.
2026年6月6日
自発的なレビュー
Shamrock Cottages からの回答
Hi Robert,
Thank you so much for letting us know that Marion was helpful during your stay. We will certainly pass this feedback on to the owners of the property.
If we can be of any help booking your next trip to Ireland, please get in touch!
All the best
Tess
The cottage was beautiful
The cottage was beautiful, fully equipped, great location and the panoramic views were stunning.
2026年6月13日
自発的なレビュー
Shamrock Cottages からの回答
Good afternoon,
Thank you so much for taking the time to leave a review following your stay. It's great to hear that you enjoyed your holiday in Ireland.
If we can be of any help booking your next trip, please let us know!
All the best
Tess
Very disappointed with cleanliness of…
Very disappointed with cleanliness of cottage, could be a lovely place but needs lots of improvement. Dead flies & spiders on windows, thick dust everywhere, all crockery & utensils had to be washed before we could use them. Oven needs a good clean, glasses also had to be washed before using, Dust under beds & behind cupboards thick, used long duster mop to remove as I did not want to be bitten by spiders, found empty wine bottle in bedside cabinet, which we left as we don't drink wine. Settees very uncomfortable & lounge was smelly......piano & stool thick with dust, awful really. Very disappointing.
2026年6月13日
自発的なレビュー
Shamrock Cottages からの回答
Good afternoon Anne,
Thank you for taking the time to share your feedback. We’re very sorry to hear that you feel disappointed with the property you stayed in.
We always aim to provide a high level of customer service and want all of our guests to have an enjoyable holiday. Any concerns should be brought to the attention of the property owner or caretaker as soon as possible during your stay, so that they can be addressed promptly, contact details can be found on your final booking confirmation. Our dedicated Holiday Support Team are also available to help should you experience any issues during your stay, we are on hand and happy to help.
UPDATE TO OUR INITIAL REPLY: We've requested further information from you via Trustpilot, asking you to confirm your booking information, thank you for providing this. We will now go ahead and discuss your feedback with the owner of the property, to ensure all areas are addressed at the property where necessary. We value your feedback and would like to thank you again for bringing your comments to our attention.
If we can be of any assistance with a future booking to Ireland, please feel free to get in touch.
Kind regards,
Hayley
A piece of heaven.
The spectacular views from the cottage are amazing. A few steps down onto the beach are at the bottom of the garden.
Very relaxing, a place to wind down from the crazy pace of the world today. Loved it.
2026年6月13日
自発的なレビュー
Shamrock Cottages からの回答
Hello Sue,
Thanks so much for your review - wow, that really does sound heavenly!
If we can be of any support in booking your next Irish holiday, please do get in touch.
Kind regards
Tess
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