Location is excellent and the house, because of its four bedrooms, worked very well for the size of our family. It was our third year returning to this property which speaks for itself. Everything in... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Booking with Shamrock Cottages was easy. The cottage was in a lovely situation with a beautiful view. It is situated an easy ten minutes from Tesco but in the middle of nowhere! All four bedrooms wer... もっと見る
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Extraordinary cottage in an extraordinary location, with everything you need. It's as if you've stepped into a different world, where you can slow down and relax. This cottage is a real gem.
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Huge bungalow in a beautiful setting looking over towards the Ring of Kerry. Beautiful Inch stand is a few minutes drive away. The bungalow is in a great location to access Dingle, Tralee, Killarney a... もっと見る
企業が回答しました
企業情報
当該企業による記述
Established in 1979, we have over 300 self catering Irish holiday cottages, individually visited and in the most scenic locations.
連絡先
4.6
優良
591件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 64％に回答しています
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
We got more than we suspected 🫠
We got more than we suspected 🫠
Location wise and property wise
2026年6月13日
自発的なレビュー
Shamrock Cottages からの回答
Good afternoon,
Thank you for your review following your recent stay in Ireland. It's great to hear that you got even more from your stay than you expected!
Please do let us know if we can help you to book your next trip.
Kind regards
Tess
Lovely house in quiet location
Lovely house in quiet location with all basic facilities. Good communication from Owners and easy booking system.
2026年6月1日
自発的なレビュー
Shamrock Cottages からの回答
Hello Chris,
Thank you so much for taking the time to leave feedback following your recent stay in Ireland. It's great to hear that you had a peaceful break, and that you found our services easy to use.
Please do let us know if we can help you book your next Irish holiday!
All the best
Tess
Decent company to deal with
Decent company to deal with, though didn't want to get involved over issues with another rental stating it was owner managed. Aren't they usually?
2026年6月15日
自発的なレビュー
Shamrock Cottages からの回答
Good afternoon Chris,
Thank you for taking the time to write a review.
If you have booked a property with Shamrock Cottages, our dedicated Holiday Support Team is available throughout your stay to assist with any queries and help resolve any concerns as quickly as possible.
If we can be of any assistance with booking your next holiday to Ireland, please don’t hesitate to get in touch.
Kind regards,
Hayley
Shamrock Cottages からの回答
Good afternoon,
Thank you for your feedback further to your recent holiday.
We are so pleased to hear that you were pleased with the location, and hope you had a wonderful stay.
If we can be of any assistance with booking your next trip to Ireland, please don't hesitate to get in touch.
Kind regards,
Hayley
Shamrock Cottages からの回答
Good morning Nigel,
Thanks so much for your review feedback. It's great to hear that you had a peaceful stay in Ireland.
If we can help you to book your next trip, please do let us know.
All the best
Tess
Shamrock Cottages からの回答
Good afternoon Vanden,
Thank you so much for your feedback following your stay in Ireland.
It's wonderful to hear that you enjoyed your stay, and I do hope you'll be returning soon
If we can offer any help with booking your next trip to Ireland, please don't hesitate to get in touch.
All the best
Tess
Lack of warm water and power (showers) in the house
For the most part, the showers had no hot water and lacked power. We have another group staying at this house at the end of August, and something really needs to be done about this! I expect to receive feedback on this.
Further: we enjoyed the house and especially the surroundings!
2026年6月13日
自発的なレビュー
Shamrock Cottages からの回答
Good afternoon,
Thank you for taking the time to share your feedback following your recent stay. We’re sorry to hear you faced some issues at the property you stayed in.
We want to make sure that our properties are always kept well maintained, and we are happy to review the property details and share your feedback with the homeowner, who can consider your suggestions to improve the experience for future guests.
To help us identify the property you stayed in, you will shortly receive a Trustpilot request to confirm your booking information. Please respond within the next 3 days.
Thank you again for your feedback. If we can assist with booking your next holiday to Ireland, please feel free to get in touch.
Kind regards,
Tess
Unfortunately the hot tub was broken…
Unfortunately the hot tub was broken and we were informed one week before so a little late to do anything about it. Beautiful cottage and garden's but needed a thorough clean. Incorrect listing details, check in time was four not two, no dvd player, no microwave . Nice location.
2026年6月6日
自発的なレビュー
Shamrock Cottages からの回答
Good afternoon Lisa,
Thank you for taking the time to share your feedback following your recent stay. We’re sorry that your stay did not go as planned.
To help us identify the property you stayed in, you will shortly receive a Trustpilot request to confirm your booking information. Please respond within the next 3 days.
Thank you again for your feedback. If we can assist with booking your next holiday to Ireland, please feel free to get in touch.
Kind regards,
Tess
A week in The Burren
A lovely area to visit, but disappointed with the quality of the cottage
2026年6月13日
自発的なレビュー
Shamrock Cottages からの回答
Good afternoon Alan,
Thank you for taking the time to share your feedback following your recent stay. We’re sorry to hear you were unhappy with your chosen holiday property.
We are happy to review the property details and share your feedback with the homeowner, who can consider your comments to improve the experience for future guests.
Thank you again for your feedback. If we can assist with booking your next holiday to Ireland, please feel free to get in touch.
Kind regards,
Tess
Great communication. Helpful Staff
Great communication. Provided all the necessary details regarding access to property etc., without having to chase.
When I phoned to clarify which credit card details they held so that a damage-reserve payment could be refunded the member of staff was very helpful and polite.
Have used the company on previous occasions and have had no issues whatsoever.
2026年6月9日
自発的なレビュー
Shamrock Cottages からの回答
Good afternoon,
Thank you for taking the time to share your feedback about Shamrock Cottages. We're pleased to hear that you found our services and staff helpful!
If we can be of any assistance with booking your next holiday to Ireland, please feel free to get in touch and we’ll be happy to help.
Kind regards,
Tess
Shamrock Cottages からの回答
Good afternoon,
Thank you for taking the time to share your review. We're pleased to hear that you found our services helpful!
If we can be of any assistance with booking your next holiday to Ireland, please feel free to get in touch and we’ll be happy to help.
Kind regards,
Tess
We had great service from the moment we…
We had great service from the moment we booked this cottage.
2026年5月30日
自発的なレビュー
Shamrock Cottages からの回答
Good afternoon Linda,
Thank you for your feedback following your recent experience with Shamrock Cottages.
It's really nice to hear that you've been pleased with our service, and I hope that you'll get back in touch if we can offer any assistance booking your next trip to Ireland.
All the best
Tess
professional yet friendly manner -
Small technical glitches on my part (used 2 different email addresses) were promptly resolved in a professional yet friendly manner - my first engagement with this company & can highly recommend.
2026年5月30日
自発的なレビュー
Shamrock Cottages からの回答
Good afternoon Mary,
Thank you for your feedback following your recent experience with Shamrock Cottages.
Although I'm sorry to hear that you had a few technical glitches, it's great to hear that we were able to resolve these quickly for you.
I hope that you'll get back in touch if we can help you to book your next trip to Ireland.
All the best
Tess
Shamrock Cottages からの回答
Good afternoon Simon,
Thank you for taking the time to share your review. We're pleased to hear that you found our services helpful!
If we can be of any assistance with booking your next holiday to Ireland, please feel free to get in touch and we’ll be happy to help.
Kind regards,
Tess
Atlantic Haven is a beautiful home from…
Atlantic Haven is a beautiful home from home, set in the most exquisite location. The owners provided such comfort and left us wanting for nothing. We were wrapped in kindness and comfort. We had a beautiful holiday. Thank you!
2026年5月31日
自発的なレビュー
Shamrock Cottages からの回答
Good afternoon,
Thank you so much for your lovely review - it's lovely to hear that you had such a great stay at Atlantic Haven. It's a really special place isn't it.
If we can be of any assistance booking your next holiday to Ireland, please don't hesitate to reach out.
All the best
Tess
Not user friendly if sharing with…
Not user friendly if sharing with friends or family. Needs additional living area or at least tvs in bedrooms. Lovely pool but no games or pool toys for children
2026年5月30日
自発的なレビュー
Shamrock Cottages からの回答
Good afternoon Carol,
Thank you for taking the time to share your feedback following your recent stay. We’re sorry to hear you were unhappy with your chosen holiday property.
We aim to ensure property descriptions and photos are clear and accurate so guests know what to expect on arrival. We are happy to review the property details and share your feedback with the homeowner, who can consider your suggestions to improve the experience for future guests.
To help us identify the property you stayed in, you will shortly receive a Trustpilot request to confirm your booking information. Please respond within the next 3 days.
Thank you again for your feedback. If we can assist with booking your next holiday to Ireland, please feel free to get in touch.
Kind regards,
Hayley
Holiday cottage in West Cork
The booking process was easy on line, Shamrock Cottages seemed to take several hours to confirm the booking but then we were kept informed regularly regarding our holiday. It seems a long time 5 days before you receive breakages deposit. We had a lovely holiday, wonderful hosts, perfect cottage and an incredible garden.
2026年5月30日
自発的なレビュー
Shamrock Cottages からの回答
Good afternoon Helen,
Thank you for taking the time to share a review. We're pleased to hear that you had such a wonderful stay and that you found the booking process easy to navigate!
Thank you for the feedback regarding the return of the damage deposit, I'll happily pass this on to the relevant team.
If we can be of any assistance with booking your next holiday to Ireland, please feel free to get in touch and we’ll be happy to help.
Kind regards,
Tess
Easily to book
Easily to book and the description of the cottage was as we found it.
2026年5月31日
自発的なレビュー
Shamrock Cottages からの回答
Good morning,
Thank you for providing feedback on your recent trip to Ireland. It's great to hear that the booking process was smooth and that you enjoyed your stay.
If we can help to book your next holiday in Ireland, please do let us know!
All the best
Tess
It was an amazing place the scenery…
It was an amazing place the scenery just hits you as you pull on the driveway. You do need a car though to get around. The people we met were really friendly. We would go back again
2026年5月23日
自発的なレビュー
Shamrock Cottages からの回答
Good morning Brian,
Thanks so much for your review, there is some stunning scenery in Wicklow! It's great to hear that you found it a friendly place as well.
If we can assist in your next booking to Ireland, please do let us know!
All the best
Tess
Great location in the heart of…
Great location in the heart of wonderful Sneem, lovely house, but needs some action
2026年5月28日
自発的なレビュー
Shamrock Cottages からの回答
Good morning Christoph,
Thank you for your feedback. We're pleased to hear that you enjoyed your recent stay and the location was great too.
We work closely with the homeowners of properties we market and value all guest feedback. If you would like to share any further comments or suggestions on how the property you stayed in could be improved, please don’t hesitate to get in touch with us directly and we would be happy to pass your feedback on.
If we can be of any assistance booking your next holiday to Ireland, please feel free to contact us and we'll be happy to help.
Kind regards,
Hayley
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