Simplydoorhandles レビュー 

98
•
TrustScore 5段階評価の4.5

4.6

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Fantastic customer service, needed some handles that were out of stock so they kindly ordered them in for me. Delivered within 2 days, very impressed. 10/10, would recommend

企業が回答しました

5つ星のうち5の評価

We are refurbishing our front door b/c the existing 'black forged' door furniture is tired, and the door was in a bad state. After doing a vast amount of searching online for reputable door furnitur... もっと見る

企業が回答しました

5つ星のうち5の評価

Great customer experience. I mistakenly placed two separate orders for some new door handles and paid for delivery twice. Unprompted, was contacted by Kate at Simply Door Handles and refunded my full... もっと見る

5つ星のうち5の評価

Good quality/price handles and first class customer service. I under ordered by 2 and emailed late eve…next morning I had a reply from Kate saying sorted just call and settle the difference. I called... もっと見る

4.6

優良

TrustScore 5段階評価の4.5

98件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.6

すべてのレビュー

(98)

過去12か月のレビュー数: 5件

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5つ星のうち5の評価

Amazing customer service after…

Amazing customer service after receiving an imperfect item. Thank you so much.

2026年8月17日
自発的なレビュー
Simplydoorhandles ロゴ

Simplydoorhandles からの回答

Hi Kerry,

Thank you for taking the time to leave us a review and for your kind comments. We really appreciate your patience and are delighted to hear that everything worked out well.

Kind regards,
James

5つ星のうち5の評価

Fantastic customer service

Fantastic customer service, needed some handles that were out of stock so they kindly ordered them in for me. Delivered within 2 days, very impressed. 10/10, would recommend

2026年7月9日
自発的なレビュー
Simplydoorhandles ロゴ

Simplydoorhandles からの回答

Hi Charlie, Thank you for taking the time to leave a review and for your positive comments. We appreciate it. Best regards, James

5つ星のうち5の評価

Good range, good information

Very good range of handles and good information about sizes and types to allow even a lay person (like me) to make a good choice. Prompt delivery. All now fitted by my carpenter and no problem encountered.

2026年5月27日
自発的なレビュー
Simplydoorhandles ロゴ

Simplydoorhandles からの回答

Hi Linda,
Thank you so much for taking the time to leave a review and your positive comments. We appreciate it.
Best regards,
James

5つ星のうち5の評価

Brilliant company

Brilliant company. Great selection to suit all prices. I had an issue with one of the handles, not a problem, was exchanged - no dramas. Customer service at its best.

Will use again.

2026年6月4日
自発的なレビュー
Simplydoorhandles ロゴ

Simplydoorhandles からの回答

Hi Paul, Thank you for taking the time to leave a review. We appreciate your comments. Best regards, James

5つ星のうち5の評価

Spot on, happy customer

Good quality products at a reasonable price.

All of the 22 handles that I ordered were perfect, decent screws, two lengths provided so no messing around with ones that you have to snap to size.

Quick delivery, good communication and service.

2026年5月19日
自発的なレビュー
Simplydoorhandles ロゴ

Simplydoorhandles からの回答

Hi Martin, Thank you for taking the time to leave a review, we do appreicate your comments. Best regards, James

5つ星のうち5の評価

Fantastic handles

Wowww i wish i could have given more stars! The handles are super nice and sturdy and they look fab in my kitchen! They are a life saver as I could not find the size anywhere. Shipping was very fast as well. Thank you very much

2025年10月18日
自発的なレビュー
5つ星のうち5の評価

Excellent company to deal with

Excellent company to deal with. Fast delivery, really good communication and any questions are answered swiftly. You can also get hold of them on the phone (a rarity these days). Have ordered a whole house worth of handles and latches as well as other hardware. Product quality is top-notch. After an order I placed, they rang me to let me know that they thin I may have accidentally ordered too many latches (turns out I did) and refunded me the cost of the extra ones. Most would have left it as is but, this shows that they actively check orders before dispatch. Absolutely no complaints and would highly recommend these guys.

2025年10月7日
自発的なレビュー
Simplydoorhandles ロゴ

Simplydoorhandles からの回答

Thank you for taking the time to leave a review. We appreciate your comments. Best regards,
James

5つ星のうち5の評価

Fast delivery and well packaged.

Placed a fairly large order with Simplydoorhandles for Zoo hinges, handles and latches at 11pm on evening of Sunday 28th September. Everything arrived on Monday 29th September! Well packaged, all brand new in original boxes. Excellent service, thank you.

2025年9月29日
自発的なレビュー
5つ星のうち5の評価

Fantastic Products & Very Helpful Team Members

We are refurbishing our front door b/c the existing 'black forged' door furniture is tired, and the door was in a bad state. After doing a vast amount of searching online for reputable door furniture, we came across 'Simplydoorhandles'. We contacted their Sales team by email and were greeted by Lindsay, who helped field my questions and passed them over to Kate.
Fast forward to Friday 22/08, new door furniture (except letterbox) has been fitted to the front door.
We would definitely recommend 'Simplydoorhandles' to anyone looking to give their doors/home an upgrade - great selection of products and a helpful team of people working there!!

2025年8月19日
自発的なレビュー
Simplydoorhandles ロゴ

Simplydoorhandles からの回答

Hello Ray,
Thank you for taking the time to leave a review, we appreciate your comments. We are really pleased you like your products. Kind regards, James

5つ星のうち1の評価

Do not use if any return they will try to refuse credit

Letterbox didn't quite fit.. everything packaged up and sent back at my own cost. Quick email to state I damaged the letterbox, apparently hanging out of the plastic sleeve and the box. Even then I can assure you it was all packaged up.. let's say it fell out in transit royal mail 48hrs tracked. The accusation the plastic bag of a bolt or screw scratched the face plate.. yes through the plastic bag... pretty impossible. My options allow them to dispose no refund or return to me for a 3rd delivery charge.. Shocking! Misrepresentation and accusation of distrust for something that was quite simply impossible.Do Not Use!!!

2025年7月28日
自発的なレビュー
Simplydoorhandles ロゴ

Simplydoorhandles からの回答

Subject: Response to Your Review

Dear Mr. Jacobs,

We were surprised and disappointed by your recent review, as we believe it does not accurately reflect the situation.

Your comment regarding “misrepresentation and accusation of distrust” is unfounded. Upon receiving your return, our warehouse supervisor found one brass letterplate outside of its inner packaging, with the fixing bolts loose and placed directly on the face of the item. Unfortunately, this resulted in visible dents and scratches, rendering the product unsuitable for resale.

As per our standard procedure, clearly outlined in our returns policy, we promptly sent you photographic evidence of the damage and explained that, in such cases, we are unable to process a refund. We offered you the option to either have the item returned to you or for us to dispose of it, in accordance with our stated policy.

This outcome was a direct result of how the item was packaged and returned, and not due to any misrepresentation on our part.

Kind regards

5つ星のうち5の評価

Kate is a LEGEND! Great experience on the phone.

Kate is a LEGEND!
I placed an order in January 2024 and wanted the same handles for another bedroom (February 2025). Despite them being discontinued she was positive, friendly and professional in giving me the SKU numbers for the other sizes and the manufacturer details to try and find where I can get the other two sizes.

Kate is a valuable asset to the company and it's kind people like her that make the shopping experience so much better (Trust me I know because I've spent 3 hours on the phone with other ironmongers who were 'plain-Jane' when talking to them).

Would be happy to recommend to anyone.

Many thanks Kate and SimplyDoorHandles.

2025年2月27日
自発的なレビュー
5つ星のうち1の評価

Very untrustworthy company!

2024年10月29日
自発的なレビュー
Simplydoorhandles ロゴ

Simplydoorhandles からの回答

This is a fake review left on behalf of Yasir Choudary and Abdul Hussain has never purchased or had any interaction with our business.
Please see Feefo our review partner for genuine reviews of our business of which we are rated as exceptional.

https://www.simplydoorhandles.co.uk/reviews

https://www.feefo.com/en-GB/reviews/simply-door-handles

5つ星のうち1の評価

Products missing from parcel

Products missing from parcel. No help whatsoever. Their right & customer is wrong. I would never use these guys again

2024年11月4日
自発的なレビュー
Simplydoorhandles ロゴ

Simplydoorhandles からの回答

Dear Mr. Choudry,

I’m sorry to hear that you felt the need to leave such a review. It appears that this was based on you receiving your partner’s order, and then reporting missing high-value items a month after delivery.

We take claims like this very seriously and have thoroughly investigated with the manufacturer responsible for shipping the order. They confirmed that all items were included, as they were scanned during both the picking and packing processes. Additionally, the total weight of the completed order was recorded as 5 kg, a measurement independently verified by DHL.

If items had indeed been missing, the parcel would have weighed only 1.2 kg and been a much smaller package overall. Had any error occurred in the order preparation, we would gladly reship the missing items. However, we can confidently confirm that the full order was provided.

Kind regards,
Simply Door Handles

5つ星のうち5の評価

Thankyou James G

I would like to express my sincere thanks and gratitude to James G (from Simplydoorhandles). James has made purchasing my door handles with accessories stressless for which I appreciate. From the moment I contacted James I can only say he has treated me with respect and kindness and made the purchases very easy. I would certainly recommend your company on the service I have received. Many thanks

2024年10月2日
自発的なレビュー
5つ星のうち5の評価

Not being experienced in anything DIY

Not being experienced in anything DIY, I was a little apprehensive about ordering external locking door handles and a matching letter plate with knocker. However, with an email or two with Kate for advice, I ordered my requirements from the great choice available. Products are really of excellent quality and feel and would not hesitate to recommend Simplydoorhandles.

2024年8月5日
自発的なレビュー
5つ星のうち5の評価

⭐️ Simply Fabulous ⭐️

My first and not my last order with this fabulous company
Gorgeous handles and excellent experience from ordering to receiving
Also they were very helpful ( thank you Kate ) with my enquiries about the order

Top Company 😃👍

⭐️⭐️⭐️⭐️⭐️

2024年8月21日
自発的なレビュー

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