I ordered goods yesterday, arrived today. Driver had been here previously, ask me if ok to deliver to same other address, my response was 'Purfek', be there in a couple of minutes. He could not have b... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great prices, excellent range of up to date products bought two 2 litre All Fires firexo, only disappointment is they dont do vehicle mount brackets, not Simply Extinguishers fault!!
企業が回答しました
Did some research online and found them to be very competitive price wise with excellent range of products ( in our case fire extinguishers) Ordered some for home as well as family ( for keeping in th... もっと見る
企業が回答しました
Had the extinguisher I needed at half the price of local hardware chain stores. Easy ordering. Shipped promptly and delivered with care. Note: order before 2pm for free shipping (damn, missed that!) T... もっと見る
企業が回答しました
企業情報
当該企業による記述
Simply Extinguisher is part of the Simply Safety Group, offering genuine UK fire extinguishers with every approval and free next working day delivery, as well as the other safety equipment you're likely to need. All available at competitive prices, which makes us simply unbeatable.
Free Next Working Day Delivery
Order before 2pm, Monday to Friday
We'll deliver your items the next working day - free for orders over £25 +VAT - when you order Monday to Friday, excluding bank holidays.
連絡先
4.8
優良
3894件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent buy and delivery.
Very pleased with the prices and the products. Delivered within 48 hours. Excellent service. Will buy from the company again.
2024年3月29日
Simply Extinguishers & Simply Safety Group からの回答
When you need anything else again, be sure to let us know.
We ensure we only stock the highest quality products and regularly monitor prices to make sure they're the lowest around.
Thank you for the lovely review.
Stef
Simply Extinguishers & Simply Safety Group からの回答
Thank you for the 5-star review, Tom - we appreciate you sparing the time.
All the best,
Paul
Simply Extinguishers & Simply Safety Group からの回答
Thank you for the review Robert, it always puts a smile on our faces when customers have good things to say.
All the best,
Erin
Simply Extinguishers & Simply Safety Group からの回答
Those are three of our favourite words to be described as - thank you for the Excellent review.
All the best,
Mark
Simply Extinguishers & Simply Safety Group からの回答
That's great you are happy with the experience as a whole.
Thank you for the review.
Stef
Quick and easy to order.
2024年3月25日
Simply Extinguishers & Simply Safety Group からの回答
I'm glad you found it an easy experience to order what was needed.
I hope you're happy with the product too, and thank you for the review.
Many thanks,
Kerry
Simply extinguished we’re v good
Simply extinguished we’re v good, delivery people told us they were coming and we waited in but they came the next day. That aspect was annoying.
2024年3月30日
Simply Extinguishers & Simply Safety Group からの回答
Thank you for the review Annie. I'm glad you're happy with the service and please accept my apologies that the courier faced a delay in delivering your order.
If you have any issues, please do get in touch with us.
Many thanks,
Mark
Great selection of products and good prices
I found Simply Extinguishers when looking for some stainless steel small capacity extinguishers to fit to a boat for use on all types of fires. They have a great range of products and their pricing is very competitive. The only confusion came when the description of the extinguishers was listed as 'Chrome' on the delivery note, which would not have been suitable for the marine environment I was intending. This was resolved after a short conversation with a customer service representative it was confirmed that this is just a descriptive error of the colour on their system.
2024年3月28日
Simply Extinguishers & Simply Safety Group からの回答
Hi Andy,
I'm thrilled you're happy with our prices and the large catalogue of products we have - it's always great to hear from our customers.
We use the term Chrome as it has been adopted across the industry to describe the finish of our shiny stainless steel extinguishers. Plus, it sounds nicer too. These are very popular with our customers, and I'm sure you'll be happy with yours too.
If you have any further questions, just let us know.
Many thanks,
Stuart
Excellent service
Excellent service. Ordered online & delivery was on time & all items were just as expected when they arrived.
2024年3月28日
Simply Extinguishers & Simply Safety Group からの回答
Thank you for sharing your experience with us Nick - we work hard to ensure customers receive their orders as seamlessly as you have.
All the best,
Stuart
Initial error sorted eventually
Wrong (cheaper) item sent. Have phoned a couple of times and given details and have not heard back.
Edit: This was rectified eventually so no issue now.
2024年3月24日
Simply Extinguishers & Simply Safety Group からの回答
Firstly, please accept our apologies that the wrong size items were sent to you. Our Fire Stop Pillows are a very popular product, however, it is difficult to tell the difference between different sizes.
Having discussed this with my colleague, I can see you were happy to keep the incorrect items and we have refunded the difference in price. We thank you for the feedback and we will take steps to avoid this error from happening again.
I hope you will still consider using us in the future.
All the best,
Erin
Simply Extinguishers & Simply Safety Group からの回答
It's a real team effort to get things working this well, and I know everyone will appreciate you sharing your thoughts.
Thank you!
Kerry
Simply Extinguishers & Simply Safety Group からの回答
Thank you for the review - it's great that we've done as promised and hopefully, we can help you again soon.
Many thanks,
Stef
Simply Extinguishers & Simply Safety Group からの回答
It's great to read that we've seemingly hit the nail on the head with your order - thank you for taking the time to leave us a 5-star review.
All the best,
Mark
Pestered by email to give you a…
Pestered by email to give you a rating.....well here's your rating. All you did was deliver what was ordered...That isn't customer service it's doing what is expected
2024年3月7日
Simply Extinguishers & Simply Safety Group からの回答
I am very sorry that you felt you were pestered into leaving us a review and I apologise if this has sullied your view of us and the service you received. Our staff work very hard to ensure orders are dispatched as quickly as possible, as your order has been.
We find that honest customer reviews are very effective, particularly for new customers, as it gives them confidence in using our service and shows we are real people. As such, we really appreciate it when customers spare a few minutes to do this, and we find it disappointing whenever we receive a negative review.
Review emails are sent directly from Trustpilot - not ourselves to ensure they're unbiased and independent - and you can unsubscribe from these Trustpilot reviews at any time using the link at the bottom of their emails.
If you want to discuss this further, please get in touch. However, I do hope if there's anything else you need in the future, you'll consider using us for low prices, high quality, Excellent service and next working day delivery.
All the best,
Stuart
Simply Extinguishers & Simply Safety Group からの回答
It's great you found us to be value for money - we appreciate you sharing your experience. 👍
Many thanks,
Mark
Good service
Good service, very good price, fairly quick appointment booking (2-3 days). However, long waiting time for the final documentation. Customer service was very informative and helpful. In general, the service is worth recommending.
2024年3月1日
Simply Extinguishers & Simply Safety Group からの回答
As a whole, I'm glad you were happy with the service you received from us.
Unfortunately, a certificate cannot be generated until the office receives the paperwork back from the engineer who visited you, which can sometimes take a few days as they're busy out on the road. However, we are investing in ways to make this process quicker and appreciate your feedback.
Hopefully, we'll see you again next year when your equipment next needs servicing.
All the best,
Stuart
Simply Extinguishers & Simply Safety Group からの回答
Thank you for sparing a few minutes to leave us a 5-star review Joan - it's great hearing what our customers think of us.
Kind Regards,
Kerry
Good reliable company to order from
It was easy to find the product I wanted. No problem paying. Very quick delivery. Product as advertised. A good experience, would use company again.
2024年3月4日
Simply Extinguishers & Simply Safety Group からの回答
We like to think we've made everything as simple as possible. Next time you need any fire or safety equipment, you know where to find us!
All the best,
Erin
Helpful service desk
Very helpful when I made a mistake, sorted refund and return postage. And the material seems good quality
2024年2月27日
Simply Extinguishers & Simply Safety Group からの回答
We understand these things happen, which is why we offer hassle-free returns. I'm glad we've managed to help you get everything resolved.
If there's anything else, just let us know.
Thank you,
Stuart
Do what they say on the tin
2024年3月2日
Simply Extinguishers & Simply Safety Group からの回答
That's right - we're Simply Extinguishers and we make it simple to order your new fire extinguishers.
Thanks for leaving us a 5-star review.
Stef
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。