Charles was knowledgeable, friendly and very clear going through the finance options, When I picked up my car, her went through everything and set up the Škoda app for me. I left the garage feeling v... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
As per usual, Mr Martin Brown performed first class service in completing an excellent handover, of my nearly new Skoda Enyaq. He completed a GAP and AutoProtect policies, and cancelled the current... もっと見る
企業が回答しました
Friendly sales team members and a warm welcome awaits you. If you see a fantastic deal and live a distance away don’t hesitate to get in touch with them, they will put you up in a hotel overnight whic... もっと見る
企業が回答しました
Just collected my second car from this great dealership. Joe Kelly ,my sales exec is an absolute star and all round great guy. Apart from the great deal he worked out for me, nothing is too much t... もっと見る
企業が回答しました
企業情報
Sinclair Group - Sinclair Skoda Swansea について
当該企業による記述
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
連絡先
Gorseinon Road, SA4, Penllergaer, Wales, 英国
- 01792 621710
4.8
優良
232件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 76％に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The welcome and friendliness of the…
The welcome and friendliness of the staff was excellent. Charles was very knowledgeable and couldn’t have been more helpful.
2025年9月29日
Sinclair Group - Sinclair Skoda Swansea からの回答
Hello Mark,
Thank you for this 5-star review and kind words following your recent purchase at Sinclair Škoda Swansea.
We're so pleased to read that you found our dealership team to be welcoming and friendly throughout your time on site with us. We'll be sure to pass on your comments too regarding Charles' excellent customer service which was informative and helpful as you searched for your perfect Škoda car!
We wish you many happy years in your new Škoda and look forward to welcoming you back to our Swansea dealership again in the future.
Many thanks for sharing your experience, we do appreciate it.
Kind regards,
Sinclair Group
Everything went smoothly and to time
Everything went smoothly and to time. Sales Executive Robert Cooze was very helpful
2025年9月28日
Sinclair Group - Sinclair Skoda Swansea からの回答
Hello Malcolm,
Thank you for your 5-star score and lovely words regarding your recent purchase here at Sinclair Škoda Swansea.
We're delighted to read how Robert was able to provide a helpful service to you throughout your purchase, making sure every stage went smoothly and at good pace.
We wish you many happy years in your new Škoda car and look forward to welcoming you back to Sinclair Škoda again in the future!
Kind regards,
Sinclair Group
All very pleasant and very professional…
All very pleasant and very professional and polite, from the woman greeting me to the salesman. Faultless service. Everybody seemed to provide a brilliant service rather than giving the impression that they are doing the customer a favour. I would buy from Sinclair again, definitely.
2025年9月28日
Sinclair Group - Sinclair Skoda Swansea からの回答
Hello Nigel
Thank you for this 5-star score and kind words following your recent purchase here at Sinclair Škoda Swansea.
We're thrilled to read that the entire team provided you a professional, polite and faultless service that made you feel valued throughout.
We wish you many happy years in your new Škoda car and look forward to welcoming you back to our Swansea showroom in the future! Thank you for sharing your experience, we do appreciate it!
Kind regards,
Sinclair Group
I recently collected my new Škoda…
I recently collected my new Škoda Kodiaq from Sinclair Škoda Gorseinon, and I couldn’t be happier with the whole experience. From start to finish, the service was friendly, professional, and completely hassle-free.
The team especially Martin took the time to explain everything clearly, kept me updated throughout the process, and made sure I felt confident with all the features before driving away. The handover itself was smooth and made the occasion feel really special.
As for the Kodiaq – it’s an absolute joy to drive. Spacious, comfortable, and packed with smart technology, it feels both practical for the family and premium at the same time. The quality and refinement really stand out, and I’ve already had compliments from friends and family.
I’d highly recommend both the car and Sinclair Škoda Gorseinon to anyone considering a new vehicle – they’ve made the whole experience a real pleasure.
2025年9月21日
Sinclair Group - Sinclair Skoda Swansea からの回答
Hello Brett,
Thank you for this 5-star score and wonderful comments regarding your recent Kodiaq purchase made here at Sinclair Škoda Swansea.
We're so pleased to read how the entire team provided a friendly and professional service to you that made for an enjoyable and stress-free purchase experience. We're also delighted to learn how Martin made sure to make the handover a memorable occasion, making sure you were given all the information about your new Kodiaq so you could drive away confident in its features and technology.
We wish you many happy years in your new Kodiaq car and look forward to welcoming you back to our Swansea dealership again in the future! Your feedback and recommendation do mean a lot to us, thank you for taking the time to share your experience.
Kind regards,
Sinclair Group
Good deal and friendly staff
Firstly I was attracted by a good new car deal I saw on the Škoda website. I arranged a visit the next day to inspect the car and was greeted by friendly and helpful staff.
Gerwyn was very helpful making the process easy.
2025年9月23日
Sinclair Group - Sinclair Skoda Swansea からの回答
Hello Derek
Thank you for this 5-star score and kind words following your recent visit to Sinclair Škoda Swansea.
We're so pleased to read how Gerwyn and the wider team provided an efficient and helpful service to you as you explored our new car range.
We wish you many happy years in your new Škoda car! Should Gerwyn or the wider team be able to help with anything throughout your Škoda ownership, please do keep in touch and they'll be delighted to assist.
Thank you for sharing your experience, we do appreciate it!
Kind regards,
Sinclair Group
I've been buying cars from Sinclairs…
I've been buying cars from Sinclairs for over 35 years. I'd never think of going anywhere else. They are most helpful, polite and just professional
2025年9月11日
Sinclair Group - Sinclair Skoda Swansea からの回答
Hello Hywel,
Thank you for your 5-star score and kind words regarding your recent purchase at Sinclair Škoda Swansea. We're delighted to read that you found our team to be helpful, polite and professional throughout your purchasing journey with us.
We really do appreciate your continued loyalty to Sinclair Group that has spanned an incredible 35 years! Thank you for putting your trust in us once again and being a valued customer.
We wish you many happy years in your new Škoda car and will be delighted to welcome you back to Sinclair Group again in the future.
Kind regards,
Sinclair Group
A great sales experience
I was invited to a sales event with Joe Kelly at Sinclair Skoda, Swansea.
Joe was very helpful and informative and I was comfortable ordering a new Skoda Superb PHEV.
When I collected the vehicle Joe was on hand to explain any changes to my previous Superb and also following up with communication to ensure everything was good and ensured he was on hand at any time. It gave me confidence I had made the right decision
2025年9月4日
自発的なレビュー
Sinclair Group - Sinclair Skoda Swansea からの回答
Hello Tony,
Thank you for this 5-star score and comments regarding your recent purchase at Sinclair Škoda in Swansea.
We're delighted to read that you received a helpful and informative customer service from Joe in our team, and that Joe provided a thorough handover when your new Škoda Superb was ready for collection!
We'll be sure to pass on your feedback to Joe and the Škoda management team so he can be recognised for his great work in looking after you and your vehicle order.
We wish you many happy years in your new Superb! If Joe or the wider team can assist with anything throughout your ownership, please do keep in touch and the team will be happy to help.
Kind regards,
Sinclair Group
Brilliant service and a very nice…
Brilliant service and a very nice gentleman and has helped me throughout the whole process.
Thank you so much
2025年8月29日
Sinclair Group - Sinclair Skoda Swansea からの回答
Hello Lucy
Thank you for your 5-star review and wonderful comments regarding your recent purchase here at Sinclair Škoda Swansea. We're so pleased to see you enjoyed a brilliant customer service and were supported throughout the process of finding your perfect Škoda car!
We wish you many happy years in your new Škoda, if there is anything the team can assist with throughout your ownership please do keep in touch and we'll be happy to help.
We look forward to welcoming you back to Sinclair Škoda again in the future!
Kind regards,
Sinclair Group
Very helpful
2025年9月7日
Sinclair Group - Sinclair Skoda Swansea からの回答
Hello Ann
Thank you for your 5-star score and comments regarding your recent visit to Sinclair Škoda in Swansea.
We're delighted to read you found our team to be very helpful throughout your time with us.
Many thanks for sharing your review, we do appreciate it!
Kind regards,
Sinclair Group
Martin's help and advice.
We very much appreciated Martin's help and advice.
We were not fully committed to buying a Skoda even though we already had owned a Superb for some 12 years, and were considering a number of brands.
Martin's careful analysis of our requirements and subsequent explanation of finance options resulted us in purchasing from Sinclairs.
2025年9月3日
Sinclair Group - Sinclair Skoda Swansea からの回答
Hello John,
Thank you for this 5-star review and comments regarding your recent purchase here at Sinclair Škoda Swansea.
We're delighted to read how Martin provided an informative and helpful service to you, one that assisted you in deciding to choose Škoda for your next vehicle.
We wish you many happy years in your new Škoda car and look forward to welcoming you back to our Swansea showroom again in the future!
Kind regards,
Sinclair Group
Great dealer service when buying new car.
Great new car and a very easy relaxed purchase experience that put the customer first at all times.
2025年9月5日
Sinclair Group - Sinclair Skoda Swansea からの回答
Hello Paul
Thank you for this 5-star score and wonderful comments regarding your recent purchase at Sinclair Škoda in Swansea.
We're delighted to read you are pleased with your new car and that you found our team to provide an enjoyable shopping experience to you throughout your car search.
We wish you many happy years and miles in your new Škoda! Should our team be able to assist with anything throughout your ownership, please do let us know and we'll be happy to help. We look forward to welcoming you back to Sinclair Škoda again in the future.
Kind regards,
Sinclair Group
Buying a car was less stressful
Buying a car is stressful. However,
I knew what I wanted and where to go. At Sinclair it was an easy process with excellent communication, good in formation provided and a hassle free experience. The handover was great and effective and completed in less than an hour. Overall a great experience.
2025年9月7日
Sinclair Group - Sinclair Skoda Swansea からの回答
Hello Jason,
Thank you for this 5-star score and kind words regarding your recent purchase at Sinclair Škoda in Swansea.
We're so pleased to read how you found our team to offer an enjoyable, hassle-free experience to you throughout your car search, providing excellent communication and making the handover of your new Škoda a memorable one.
We wish you many happy years in your new Škoda! If there's anything our team can assist with throughout your ownership, please do keep in touch and we'll be happy to help.
Thank you again for your review, we appreciate it and look forward to welcoming you back to Sinclair Škoda again in the future!
Kind regards,
Sinclair Group
The whole experience was very positive
The whole experience was very positive. All the showroom staff that I had contact with were pleasant and professional to deal with. There was no issue in arranging test drives and Robert was knowledgeable and very responsive to my questions. A very smooth and enjoyable purchase. I wouldn't hesitate to go back when the next time comes around.
2025年9月1日
Sinclair Group - Sinclair Skoda Swansea からの回答
Hello Debbie
Thank you for your 5-star score and wonderful comments regarding your recent purchase at Sinclair Škoda here in Swansea.
We're so pleased to read how you found your car search and purchase experience with us to be smooth and enjoyable throughout, thanks to the professional and helpful service provided by Robert and the wider Sinclair Škoda team.
We appreciate you sharing your experience and would be delighted to welcome you back to our showroom again in the future! We wish you many happy years in your new Škoda car.
Kind regards,
Sinclair Group
Sinclair Group - Sinclair Skoda Swansea からの回答
Hello Sally,
Thank you for your 5-star review and comments regarding your recent purchase at Sinclair Škoda in Swansea.
We're so pleased to read how you found our team to offer a friendly, helpful, professional and fair customer experience to you as you searched for your perfect Škoda car.
Thank you for sharing your experience, we very much look forward to welcoming you back to Sinclair Škoda again in the future!
Kind regards,
Sinclair Group
A totally stress free experience…
Couldn't fault the service I received from start to finish buying an approved used car from Martin at Sinclair Skoda was a doddle totally a stress free experience.
2025年9月2日
Sinclair Group - Sinclair Skoda Swansea からの回答
Hello Jimmy
Thank you for your 5-star score and feedback regarding your recent Approved Used Škoda purchase here at Sinclair Škoda Swansea.
We're so pleased to read how you enjoyed a totally stress-free experience thanks to the help and expertise of Martin on our team.
We appreciate you taking the time to leave your feedback and wish you many happy years in your new Škoda car. If Martin or the wider team can assist with anything throughout your ownership, please do keep in touch, we'll be delighted to help.
Kind regards,
Sinclair Group
Martin was very helpful throughout our…
Martin was very helpful throughout our experience, explained everything thoroughly and was massively helpful in finding us the car that we wanted , great customer service
2025年9月4日
Sinclair Group - Sinclair Skoda Swansea からの回答
Hello Oli,
Thank you for your 5-star review following your recent purchase at Sinclair Škoda Swansea.
We're delighted to read how Martin provided a helpful and informative service to you which meant you were able to find your perfect Škoda car!
We appreciate you sharing your experience and wish you many happy years in your Škoda. If Martin or the wider team can help with anything throughout your ownership, please do let us know and we'll be happy to assist.
Kind regards,
Sinclair Group
Sinclair Group - Sinclair Skoda Swansea からの回答
Hello K McCabe
Thank you for your 5-star review regarding your recent visit to Sinclair Škoda Swansea.
We're so pleased to see you enjoyed a great customer service throughout your time with our team.
Thank you for taking the time to leave your review, we appreciate it and look forward to seeing you at Sinclair Škoda Swansea again in the future!
Kind regards,
Sinclair Group
Excellent customer service made for a…
Excellent customer service made for a very positive experience.
2025年9月3日
Sinclair Group - Sinclair Skoda Swansea からの回答
Hello Susan,
Thank you for your 5-star review and comments regarding your recent visit to Sinclair Škoda in Swansea.
We're so pleased to read that you enjoyed an excellent customer service from our team!
Should we be able to assist you throughout your Škoda ownership please do keep in touch with everyone here at Sinclair Škoda who will be delighted to help.
Kind regards,
Sinclair Group
The Salesman Ryan was helpful and…
The Salesman Ryan was helpful and efficient by communicating. He explained all the details, functions of the car. Completion of the sale was carried out as planned. My only complaint was that they would not reduce the price.
2025年8月30日
Sinclair Group - Sinclair Skoda Swansea からの回答
Hello Eiryl,
Thank you for your 5-star review and comments following your recent purchase at Sinclair Škoda Swansea.
We're pleased to read that Ryan offered a helpful and efficient service to you and that the handover of the car went smoothly. In regards to your feedback on the vehicle price, we always strive to offer our cars at a fair and competitive level that reflects their quality, value and the wider market. While we regret that we were unable to adjust the price on this occasion, we’re pleased we could assist you and hope you continue to enjoy your Škoda.
Kind regards,
Sinclair Group
Very fast purchase and finance
We visited the Swansea dealership on the Friday after an accident while on holiday. They sold me a nearly-new car on a PCP and had everything done ready for me to drive it home to Middlesbrough on the Monday. Excellent service. The car had even been valeted. Thank you very much indeed to Sinclairs of Swansea and especially to Joe Kelly.
2025年8月20日
Sinclair Group - Sinclair Skoda Swansea からの回答
Hello Jill,
Thank you for your 5-star review and wonderful comments regarding your recent purchase at Sinclair Škoda in Swansea.
We’re delighted to read that Joe and the team at our Swansea dealership were able to assist you so quickly and get you back on the road after your accident. It’s wonderful to know that everything was prepared to the highest standard and we will be sure to pass on your kind words to Joe so he can be recognised for his fantastic work.
We appreciate your review and wish you many happy miles in your new Škoda.
Kind regards,
Sinclair Group
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