I had a great conversation with Charlie, who was able to reassure me that I actually was not experiencing as bad sleep as I thought. At the same time, he was able to give some suggestions for my daugh... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The topper isn't suitable for me as a side sleeper I'm waking up every couple of hours with hip pain I really thought it would help especially because it's been recommended by so many people with the... もっと見る
Really impressed - adjust each side of the mattress to whatever suits our requirements. Literally just moving foam inserts to wherever needs support. I’d been struggling with a bad back for a couple... もっと見る
企業が回答しました
The most awesomely comfy bed imaginable and that’s saying something because I am probably the fussiest person you’ll ever meet when it comes to mattresses. Both my husband and I are so delighted. We d... もっと見る
企業が回答しました
企業情報
当該企業による記述
SleepHubs is an innovative online based company offering products, advice, diagnosis and treatment of sleep disorders and common sleep issues. With some of Europe's leading Sleep Experts, SleepHubs can help you to get a better night's sleep, whatever your issue may be.
連絡先
Shedfield House Dairy, Sandy Lane, SO32 2HQ, Hampshire, 英国
- 07970862366
- hello@sleephubs.com
- www.sleephubs.com
4.4
優良
389件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Not a very pleasing experience.hardly …
Not a very pleasing experience.hardly been sleeping for a week and i can see it has bent inwards..
2017年11月9日
自発的なレビュー
SleepHubs Ltd. からの回答
Hi Imran,
We are very sorry to hear that you have been having issues with your mattress. if there is a fault with your mattress we would be happy to look into this under the terms of your 10 year manufacturers warranty.
If you can please email us with details of the issue to info@tweakslumber.com we would be happy to look into this for you and resolve.
Kind regards,
Tom @TweakSlumber
Fantastic mattress
Delivered 7 days ago. Absolutely delighted with the nrem mattress, I suffer with alot of spine problems and a lot of pain, also I have fibromyalgia. This mattress is ideal for me, I've had it a few different ways and I've found my best way, medium /firm, my husband has his firm. No other mattress is available to get your perfect sleep requirements for each person that sleeps on it. I would highly recommend it to anyone who has pain with bones and muscles. It's just perfect.
2017年11月7日
自発的なレビュー
Really comfortable no more back pain in …
Really comfortable no more back pain in the morning
2017年11月7日
自発的なレビュー
Great mattress
I suffer from fibromyalgia and this mattress is so comfy sleeping better now
2017年11月3日
自発的なレビュー
SleepHubs Ltd. からの回答
Hi Melanie, we are delighted to hear that you are now sleeping better with your new Nrem mattress and that you are finding it comfy. We hope that you continue to do so and if there is anything else that we can help with in the future please get in touch and we will be happy to do so. Kind regards, Tom @TweakSlumber
We decided to purchase this mattress in …
We decided to purchase this mattress in January of this year based on the sales reports and feedback. My wife suffers from Osteoarthritis in the back and hips and i suffer from ME/CFS. Purchasing this mattress was the worse decision i have ever made as our pain levels have risen since using this mattress no matter what the combination of tablets. The zip on one side has become broken which makes it all in all the worst mattress we have ever purchased. We have now purchased a new mattress and are starting to get a decent sleep. Proves this mattress is not suitable for everyone and overall loss of money and terrible experience.
After contacting this crowd it is clear from not only my reviews of this mattress and there customer support but others as well that when it comes to being wrong they will not admit it. Designed for pain sufferers, yes and makes you worse. I have offered them this mattress back which they have refused. Customers services is non existent, stay well away and i will be sharing this on Facebook, atrocious!!
2017年11月2日
自発的なレビュー
SleepHubs Ltd. からの回答
Hi Gordon,
We are really sorry to hear that you and your wife's pain has worsened since using our mattress. Unfortunately we cannot guarantee that our mattress will act as a cure or pain reliever for you as there are many other external factors.
However we do offer a 100 night money back guarantee, and we feel that 100 nights provides ample time to identify whether a new mattress is right for you or not. If you had found the mattress unsuitable in the first 100 nights then we would of been happy to arrange collection and a full refund for you as per our guarantee period.
With regards to your zip we do offer our mattresses with a 10 year manufacturers warranty and will happily look into any defect with the mattress as per this warranty. Unfortunately however you have not contacted us to advise of this default.
If you are still struggling with your foam set up and then zip in your mattress then please email us and we will be happy to look into this for you.
Kind regards,
Tom Slegg
Tweak Customer Services
Still getting used to the Nrem
2017年11月1日
自発的なレビュー
SleepHubs Ltd. からの回答
Hi Kelly, as the Nrem mattress is quite a unique and customisable mattress it can take a little while to get used to. We would recommend having a look at some of our recommended set ups on our website below, or alternatively if you would like to get in touch with us we would be happy to give you some recommended set ups for your mattress. Kind regards, Tom @TweakSlumber
tweakslumber.com/pages/nrem-setup
Excellent on time delivery no hassles 😃
2017年10月25日
自発的なレビュー
SleepHubs Ltd. からの回答
Hi Shannon, we are delighted that you enjoyed our first class two man delivery service and that you had hassle free service. We now hope that you can continue to enjoy many nights of perfect, restful sleep. Please get in touch if we can help with anything else. Kind regards, Tom @TweakSlumber
Horizontal Heaven
Got this mattress for my wife due to her having fibromyalgia as well as degenerate disc disease, and due to the different densities of each removable cushion pads, she has a better nights sleep and a less painful morning, I also love it myself its very well made with great detail and material and doesn't move the opposite side of the mattress when when I jump on, well worth the money you certainly get what you pay for that heavenly feeling on your legs after a hard days work priceless
2017年10月18日
自発的なレビュー
SleepHubs Ltd. からの回答
Hi Mark, thanks a lot for such a lovely review. We are so pleased that you and your wife are enjoying your mattress and that it has helped to make a difference for both of you. We hope you continue to enjoy your mattress and benefit from many more better mornings. If there is anything else that we can help with then please let us know and we will be happy to do so. Kind regards, Tom @TweakSlumber
Very happy with mattress
Very happy with mattress! Actually getting a good night's sleep! I suffer from chronic pelvic pain and this mattress is a life saver! Definitely recommend it and the monthly payment plan is very affordable!
2017年10月17日
自発的なレビュー
SleepHubs Ltd. からの回答
Hi Sarah, we are really pleased to hear that you are getting on with your mattress and that it has helped ease your chronic hip pain. We hope you continue to get many more good night's sleep with your mattress and if there is anything else we can help with then please let us know. Kind regards, Tom @TweakSlumber
Product excellent
Product excellent, other aspects, in our situation, not good at all.
Delivery problems and lack of communication was very shabby and we had to make numerous phone calls both to the transport company and the manufacturer to resolve the issues. My wife and I had to lose 3 days work ,sleep on the floor and cancel appointments to accommodate deliveries and non deliveries of this otherwise brilliant mattress.
2017年10月12日
自発的なレビュー
SleepHubs Ltd. からの回答
Hi Helen and Dennis, thanks for leaving your review and we are delighted to hear that you are enjoying your new Nrem mattress. We are aware of the issues you faced with your delivery and would like to pass on our most sincere apologies. We are investigating your delivery issues with our delivery partners at this time and will be in touch shortly to arrange compensation for the poor service you have so far received. If there is anything else that we can help with then please let us know and we will be happy to do so. Kind regards, Tom @TweakSlumber
The mattress is amazing
The mattress is amazing. I enjoy being in bed more than before. The best choice l have ever made. Love it!!!
2017年10月10日
自発的なレビュー
SleepHubs Ltd. からの回答
Hi Paul, we are delighted to hear that you are enjoying your mattress and that you are now enjoying going to bed. Please get in touch if there is anything else we can help with. Kind regards, Tom @TweakSlumber
Excellent company!
N:rem have always been prompt with their service, replies and their communication is excellent.
2017年10月4日
自発的なレビュー
SleepHubs Ltd. からの回答
Hi Louise, thanks for your message and we are very pleased to hear you have found our service efficient. Please reach out to us if there is anything else that we can help with. Kind regards, Tom @TweakSlumber
Excellent Delivery Service And I Get A …
Excellent Delivery Service And I Get A Proper Good Nights Sleep Much Better Now!
2017年10月4日
自発的なレビュー
SleepHubs Ltd. からの回答
Hi Russell, we are glad to hear that you are now sleeping much better and hope you continue to have many more good night's sleep on your new Nrem mattress. Kind regards, Tom @TweakSlumber
Very comfortable as I am disabled which …
Very comfortable as I am disabled which is much easier with the N:R.E.M. Sleep system
2017年10月2日
自発的なレビュー
SleepHubs Ltd. からの回答
Thanks for getting in touch Margaret and leaving your review. We are delighted to hear that this has helped with your disability and we hope that this continues to make a difference for you. Kind regards, Tom @TweakSlumber
I have been thinking about getting this …
I have been thinking about getting this beauty for ages ,finally took the plunge and deffo do not regret it,best sleeps ever thanku n.eem Will be recommending u 😁
2017年9月27日
自発的なレビュー
Absolutely amazing I have …
Absolutely amazing I have osteoarthritis in both knees this mattress makes my knees feel so light
2017年9月22日
自発的なレビュー
By far the best mattress I've ever …
By far the best mattress I've ever owned. I've never had a better, more comfortable nights sleep.
2017年9月19日
自発的なレビュー
At first I wasn't convinced I would …
At first I wasn't convinced I would have a better sleep in this mattress however I was at the end of the road and decided to give it ago. Even more so because there was no upfront costs, direct debit was an option and because there is a money back guarantee attach to the purchase. This mattress is designed for those who have a ranger of health issues to do with the muscular system and nerve system. I have fibromyalgia and dread going to bed at nights due to be uncomfortable however I've slept on this mattress over 2 weeks now and have had good quality sleep. I've seen this mattress advertised many many times before I ordered. How I regret not ordering before now.
2017年9月17日
自発的なレビュー
Nrem mattress Improved my sleeping …
Nrem mattress Improved my sleeping patterns from the start! Its hard to get out of bed now!!!
2017年9月14日
自発的なレビュー
I would recommend it to people because …
I would recommend it to people because it is a fantastic mattress and it helps with my illness and my little girl likes it too she doesn't want to get out of it. X x
2017年9月14日
自発的なレビュー
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。