Social Care TV レビュヌ 

1,094
•
TrustScore 5段階評䟡の4.5

4.5

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Social care tv services are excellent. Whenever I ring them there is always someone who answers the phone. They listen and ready to help until you are satisfied. They never rush you about. Very patien... もっず芋る

5぀星のうち4の評䟡

Only one hiccup for me beginning the update modules .. the instructions on how to start didn’t make clear that you had to click on your name in order to access ‘Choose module’ ( my granddaughter said... もっず芋る

5぀星のうち5の評䟡

Talking to a member of staff who was patient and efficient made my experience great. All companies should have staff like that, to put customers at ease while addressing their concerns at the same t... もっず芋る

5぀星のうち5の評䟡

The social care TV trainings are very easy to understand also you can watch the video until you can understand it. Have been using this company for a long time it helps me to do my refresher course... もっず芋る

䌁業が回答したした

䌁業情報

  1. 教育機関
  2. 職業・教育の提䟛業者
  3. 教育センタヌ
  4. 高霢者介護
  5. 逊成孊校

Social Care TV に぀いお

圓該䌁業による蚘述

Social Care TV

Social Care TV is the UK’s first and leading accredited e-learning provider for health and social care providers of all types. Our high quality audio-visual e-learning has been trusted by more than one million customers across the UK for over 20 years.

We take great pride in the standard of the resources we offer and, as a result, we have been awarded accreditation by Continuing Professional Development (CPD) UK and are fully endorsed by Skills for Care. We care about cyber security and are Cyber Essentials accredited.

Our portfolio of over 70 courses, developed specifically for the care sector, is consistently updated and expanded. Subtitles have been added for accessibility and we provide high quality workbooks to consolidate the candidate’s learning.

Ever-evolving, our cutting edge online platform embraces new advances in technology. This, alongside our finely honed in-house research and production department and gold standard customer support keeps Social Care TV at the forefront of training provision.

At Social Care TV, you are in great company. We are proud to be the most widely used e-learning provider for training for the health and social care sector, working alongside some of the largest providers in the UK including the NHS, regional and county councils, and several key care home groups and agencies in the sector.

Innovative, flexible and affordable e-learning, available for you, anywhere, any time.

For further information give us a call between 9am and 5pm, Monday to Friday, or email us at: info@socialcare.tv

Gold Standard Customer Service Guaranteed

Our Experienced Team Are Here For You

Our Experienced Team Are Here For You
At Social Care TV, our customers are at the heart of all we do. We provide gold standard customer service with our experienced, knowledgeable team from Monday to Friday.

連絡先

4.5

優良

TrustScore 5段階評䟡の4.5

1094件のレビュヌ

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4.5

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5぀星のうち4の評䟡

I did experience another system of
Great one

I did experience another system of eLearning with social care TV. It was a great one and full of IQ to make it.
Keep it up I will like to be a partaker again in future.

2025幎6月25日
Social Care TV ロゎ

Social Care TV からの回答

Dear Chinedu,

Thank you so much for taking the time to leave us a review, which we greatly appreciate!

We are delighted to hear about your positive experience with SCTV and very pleased that you are happy with your training.

We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!

Thank you again and have a great day.

Team SCTV

5぀星のうち5の評䟡

The training are valuable and good to


The training are valuable and good to understand and also to apply them in everyday life working with vulnerable individuals

2025幎6月16日
Social Care TV ロゎ

Social Care TV からの回答

Dear William,

Thank you so much for taking the time to leave us a review, which we greatly appreciate!

We are delighted to hear about your positive experience with SCTV and very pleased that you find the training to be valuable and easy to understand, and that you are able to apply this in your everyday work with vulnerable individuals.

We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!

Thank you again and have a great day.

Team SCTV

5぀星のうち5の評䟡

Offering comprehensive care training

Satisfactory

2025幎6月23日
Social Care TV ロゎ

Social Care TV からの回答

Dear Esther,

Thank you so much for taking the time to leave us a review, which we greatly appreciate!

We are delighted to hear about your positive experience with SCTV and very pleased that you are happy with your training.

We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!

Thank you again and have a great day.

Team SCTV

5぀星のうち5の評䟡

The courses were designed perfectly


The courses were designed perfectly simple and straightforward.

2025幎6月16日
Social Care TV ロゎ

Social Care TV からの回答

Dear Sisa,

Thank you so much for taking the time to leave us a review, which we greatly appreciate!

We are delighted to hear about your positive experience with SCTV and very pleased that you feel that the courses are perfectly designed.

We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!

Thank you again and have a great day.

Team SCTV

5぀星のうち5の評䟡

Excellent way to train staff at a


Excellent way to train staff at a reasonable cost.

2025幎6月9日
Social Care TV ロゎ

Social Care TV からの回答

Dear Anthony,

Thank you so much for taking the time to leave us a review, which we greatly appreciate!

We are delighted to hear about your positive experience with SCTV and very pleased that you feel this is an excellent way to train your staff at a reasonable cost.

We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!

Thank you again and have a great day.

Team SCTV

5぀星のうち4の評䟡

The courses are great

The courses are great, the only area for improvement is on how to navigate on the course that one wants to do. I think you can make it a bit easier to do that

2025幎6月15日
Social Care TV ロゎ

Social Care TV からの回答

Dear Gladys,

Thank you so much for taking the time to leave us a review, which we greatly appreciate.

We are sorry to hear that you found it difficult to navigate your courses. Please be assured that offering a user-friendly experience for both our trainees and our managers is of the utmost importance to us.

We have arranged for our customer care team to contact you by email during business hours to provide further support and guidance.

In the meantime, please find some information below which explains how to access your courses.

Managers or individuals:
To start the course, please log into your account and select the 'Trainee management' button at the top of the page. Ensure that the ‘Active Trainees’ tab is highlighted so that your name appears underneath this tab.

If you are using a computer to access your training, click on the number displayed under the ‘Current Courses’ column to view your courses.

If you are using a mobile device, please click directly on your name from the list of ‘Active Trainees’ which will take you to your list of ‘Current Courses’. The ‘Start’ button will be located to the right-hand side of the course. If you are unable to see the ‘Start’ button, either rotate the screen on your phone so that it is in landscape mode or click on the title of the course and a ‘Start course’ button will be displayed.

If you have enrolled on the Care Certificate, please click onto the number under the ‘Current Courses’ column or directly on your name to access your training page.
Next to the Care Certificate Induction training, click on the ‘View’ button and the 20 individual courses contained within the bundle will be displayed with a ‘Start’ button to the right-hand side of each. The courses can be completed in any order you wish.

If you are accessing your training via a mobile phone, click directly onto the words "Care certificate induction" and the 20 individual courses contained within the bundle will be displayed. To start a course click onto the course title.

Start a course (trainee)
To start the course, please log into your account and click on the words ‘My courses’ which can be found on the blue navigation bar. A list of ‘Active’ and ‘Archived’ courses will then be displayed. Please ensure that you select the ‘Active Courses’ tab where you will find a list of your ‘Current Courses’. To start the course, simply click on the ‘Start’ button.

If you are using a mobile device, log into your account and click on ‘My courses’ on the blue navigation bar. A list of your ‘Current Courses’ will be displayed. If you are unable to see the ‘Start’ button, please click directly on the course name to view the ‘Start’ button or rotate your phone screen into landscape mode, so the start button is displayed.

Thank you again for taking the time to leave us a review and our team will be in touch!

Have a great day.

Team SCTV

5぀星のうち5の評䟡

I work in the Care Industry

I work in the Care Industry , doing trainings with Social Care TV help me to be on top of my job by learning ways of how to assist my clients . They give certificates at the end of training, which helps me to look for new opportunities in my industry.
Their way of training is very good and easy to understand.

2025幎6月16日
Social Care TV ロゎ

Social Care TV からの回答

Dear Angeline,

Thank you so much for taking the time to leave us a review, which we greatly appreciate!

We are delighted to hear about your positive experience with SCTV and very pleased that you feel that SCTV training helps you to learn ways to assist your clients and to stay on top of your role!

We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field.

Thank you again and have a great day.

Team SCTV

5぀星のうち5の評䟡

good experience understanding and


good experience understanding and knowledge.

2025幎5月6日
Social Care TV ロゎ

Social Care TV からの回答

Dear Marcia,

Thank you so much for taking the time to leave us a review, which we greatly appreciate!

We are delighted to hear about your positive experience with SCTV and very pleased that you are happy with your training.

We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!

Thank you again and have a great day.

Team SCTV

5぀星のうち5の評䟡

Very clear easy to understand

Very clear easy to understand

2025幎6月6日
Social Care TV ロゎ

Social Care TV からの回答

Dear Mellisa,

Thank you so much for taking the time to leave us a review, which we greatly appreciate!

We are delighted to hear about your positive experience with SCTV and very pleased that you are happy with your training.

We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!

Thank you again and have a great day.

Team SCTV

5぀星のうち5の評䟡

This Company helped me so much with my


This Company helped me so much with my online trainings. Their employees are so kind and very helpful if you phoned them to ask some questions regarding their online training.

2025幎6月12日
Social Care TV ロゎ

Social Care TV からの回答

Dear Rosie,

Thank you so much for taking the time to leave us a review, which we greatly appreciate!

We are delighted to hear about your positive experience with SCTV and very pleased that you feel our team are kind and helpful. We will ensure that your feedback reaches them!

We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field.

Thank you again and have a great day.

Team SCTV

5぀星のうち3の評䟡

Regards question Re- hand washing


Regards question Re- hand washing sequence. We have to move the boxes to do the correct order. However it is very difficult, the boxes move to where you don’t want them, they jump back to where they were or a section you have not selected, And so waste a lot of time. Extremely frustrating. Also I think time wise for the courses are too long. Also trick/confusing the way some are questions are structured. Thank you

2025幎6月12日
Social Care TV ロゎ

Social Care TV からの回答

Hi Jane,

Many thanks for taking the time to leave us a review, which we greatly appreciate.

We are sorry to hear that you have experienced issues with moving the boxes to the correct order in the hand washing sequence. A member of our customer care team has now reached out to you by email to provide further guidance and support on this.

Our interactive questions are designed to enhance the learner experience by actively engaging the learner in their training, for example, through re-ordering processes and identifying true or false responses.

With the re-ordering questions, you are required to put into the correct order the statements given - usually to show the correct order of a sequence or process. To move a statement further up the list or lower down in the list, use the mouse cursor or your finger (when using a mobile phone) to select the statement and whilst holding it, push up or drag down to change its position and then release.

Our courses undergo a rigorous quality assurance process, so we can verify the training materials, including the questions are accurate and meet the standards of the Core Skills Training Framework and the Skills for Health Framework.

SCTV is a member of the CPD certification service. This membership recognises that our training materials have been evaluated to the highest standards.

We appreciate your review, and your comments will be passed to our development team, who regularly review all customer feedback.

Thank you again for taking the time to contact us.

Many thanks,

Team SCTV

5぀星のうち5の評䟡

Great online platform for e learning

Great online platform for e learning. Easy to navigate website. Only criticism is that it would be useful to see the correct answers afterwards for users to know for next time as some of them are not clear.

2025幎6月4日
Social Care TV ロゎ

Social Care TV からの回答

Dear Kimberly,

Thank you so much for taking the time to leave us a review, which we greatly appreciate!

We are delighted to hear about your positive experience with SCTV and that you find the website easy to navigate.

Our training programmes are designed to enable learners to watch video clips multiple times before answering a question. Once a question has been answered, the program automatically progresses onto the next module.

We provide a review facility once training has been completed that allows learners to view any questions answered incorrectly and re-watch the associated video clip.

This supports learners to understand the topic in more detail and discuss any gaps in knowledge with their supervisor if required.

If you would like any further information regarding the review facility please don't hesitate to call us on 01953 853070 or to email our team at: info@socialcare.tv

Our friendly team of experts will be delighted to help.

Many thanks again for your review!

Have a great day,

Team SCTV

5぀星のうち1の評䟡

That was grueling

That was grueling

Please don’t do that again

2025幎6月5日
Social Care TV ロゎ

Social Care TV からの回答

Dear Mazin,

Many thanks for taking the time to leave us a review, which we greatly appreciate!

We are sorry that you found your training to be gruelling. We are not sure how many courses you were allocated at one time as that is a decision taken by your employer, based on the training requirements for your company.

SCTV courses range from between 30 and 90 minutes depending on the nature of the content and come in 2-3 minute bite-sized modules. Training can be completed on any device and can be paused and resumed at a convenient time.

We hope that this information was helpful for future training and please don't hesitate to contact us if we can be of any further help.

Many thanks,

Team SCTV

5぀星のうち4の評䟡

Easy access to the training and


Easy access to the training and enjoyable

2025幎5月1日
Social Care TV ロゎ

Social Care TV からの回答

Dear Maureen,

Thank you so much for taking the time to leave us a review, which we greatly appreciate!

We are delighted to hear about your positive experience with SCTV and very pleased that you find your training enjoyable.

We remain committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!

Thank you again and have a great day.

Team SCTV

5぀星のうち5の評䟡

Easy to follow videos

2025幎5月6日
Social Care TV ロゎ

Social Care TV からの回答

Dear Jemma,

Thank you so much for taking the time to leave us a review, which we greatly appreciate!

We are delighted to hear about your positive experience with SCTV and very pleased that you find our training videos easy to follow.

We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!

Please don't hesitate to contact us if there is anything we can help you with while on your training journey.

Thank you again and have a great day!

Team SCTV

5぀星のうち4の評䟡

Simple

Simple, straight forward descriptions & questions.

2025幎5月29日
Social Care TV ロゎ

Social Care TV からの回答

Thank you so much for taking the time to leave us a review, which we greatly appreciate!

We are delighted to hear about your positive experience with SCTV and very pleased that you are happy with your training and find the descriptions and questions to be simple and straightforward.

We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!

Thank you again and have a great day.

Team SCTV

5぀星のうち5の評䟡

Great Resource for Social Care Professionals.

I found Social Care TV to be a very useful and accessible training resource. The modules were clearly structured and easy to follow, with relevant information that helped refresh and build on my knowledge in adult social care. I appreciated the flexibility of being able to study at my own pace, and the quizzes at the end of each section were helpful for checking understanding.

2025幎3月1日
Social Care TV ロゎ

Social Care TV からの回答

Dear Sunita,

Thank you so much for taking the time to leave us such a detailed review, which we greatly appreciate!

We are delighted to hear about your positive experience with SCTV and very pleased that you find our training to be useful and accessible. We are so happy to hear that you feel the modules were clearly structured, easy to follow and contained relevant information. And great to hear that you appreciated being able to study at your own pace and that you found the multiple choice questions to be helpful for checking your understanding.

We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!

Please don't hesitate to contact us if there is anything we can help you with while on your training journey.

Thank you again and have a great day!

Team SCTV

5぀星のうち5の評䟡

Informative videos

Informative videos, which made it easier to complete the training

2025幎3月7日
Social Care TV ロゎ

Social Care TV からの回答

Dear Julia,

Thank you so much for taking the time to leave us such a detailed review, which we greatly appreciate!

We are delighted to hear about your positive experience with SCTV and so pleased that you find our videos to be informative.

We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!

Please don't hesitate to contact us if there is anything we can help you with while on your training journey.

Thank you again and have a great day!

Team SCTV

5぀星のうち5の評䟡

it is great and understandable

2025幎5月24日
Social Care TV ロゎ

Social Care TV からの回答

Dear Florence,

Thank you so much for taking the time to leave us such a detailed review, which we greatly appreciate!

We are delighted to hear about your positive experience with SCTV and so pleased that you find our training easy to understand.

We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!

Please don't hesitate to contact us if there is anything we can help you with while on your training journey.

Thank you again and have a great day!

Team SCTV

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