Waited 4 months to be passed across to a company for the repairs to go ahead.. Within minutes of being advised that Sopp&Sopp would be dealing with my claim they made contacted, I returned their misse... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
This kind of situation can be quite stressful but when it's just organised as this it does take the stress away. The Call handler today was absolutely excellent. Explain things in a really kind and pl... もっと見る
Spoke with Joel he explained every step of what was going on in plain English. Felt listened to and understood and secure knowing that my situation was being resolved quickly.
I had to contact sopp+sopp after my car was hit by a London bus. Joel was really great. Excellent communication skills, clearly knew the process very well and was able to answer all of my questions in... もっと見る
企業が回答しました
企業情報
当該企業による記述
sopp+sopp works with large vehicle fleets, supporting drivers that have been in a collision or accident on the road. The business also arranges repairs and replacement vehicles for third parties whose vehicle has been damaged by a fleet driver.
連絡先
Cygnet Road, PE7 8FD, Peterborough, 英国
- 03300 583174
- sales@soppandsopp.co.uk
- www.soppandsopp.co.uk
4.7
優良
651件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 85％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
sopp+sopp からの回答
We really appreciate you letting us know! Glad we could make things easy for you.
Ruth had great customer service very…
Ruth had great customer service very informative, she was very polite and provided a positive service
2026年5月21日
自発的なレビュー
sopp+sopp からの回答
We’re delighted to hear that we did such a great job for you. Thank you very much for your review.
Very helpful
Meida was friendly, patient and helpful. She dealt with my query very efficiently.
2026年5月18日
自発的なレビュー
sopp+sopp からの回答
Thank you for your review, we are happy you’re pleased with the service we provided.
Very quick and efficient
Very quick and efficient, Joel reached out to me before I had reported it and sorted all my details and arranged to be sorted, very helpful
2026年5月20日
自発的なレビュー
sopp+sopp からの回答
We really appreciate you letting us know! Glad we could make things easy for you.
Joel was super helpful
Joel was super helpful, able to answer all my questions and move my claim into the next steps.
2026年5月20日
自発的なレビュー
sopp+sopp からの回答
Thank you for your review, we are happy you’re pleased with the service we provided.
Very helpful and informative
Very helpful and informative. Easy to talk to. Explained things well.
2026年5月19日
自発的なレビュー
sopp+sopp からの回答
Thank you for your valuable feedback. We are glad to hear you are pleased with the service we provided.
Daniel was professional,polite
Daniel was professional,polite, clearly explained the process and answered all my questions.
2026年5月19日
自発的なレビュー
sopp+sopp からの回答
Thanks so much for your feedback! We’re really happy to hear you’re pleased with our service.
The agent was extremely helpful
The agent was extremely helpful , friendly and professional. The process was explained clearly and thoroughly making the whole interaction simple and easy to follow -thank you
2026年5月18日
自発的なレビュー
sopp+sopp からの回答
Thank you very much for your review. We’re delighted to hear that you’re happy with the service we provided, and very much appreciate your feedback.
Joel was very helpful and made me…
Joel was very helpful and made me feel positive about the situation . I would highly recommend
2026年5月18日
自発的なレビュー
sopp+sopp からの回答
We’re delighted to hear that we did such a great job for you. Thank you very much for your review.
Joel was amazingly helpful on the…
Joel was amazingly helpful on the phone! He was super friendly and made me feel comfortable. He made sure I was well-informed and I left the call feeling great. Thank you!!
2026年5月18日
自発的なレビュー
sopp+sopp からの回答
Thanks for sharing your feedback. We love to hear about the great job our team members are doing and will pass on your comments to the relevant team.
Joel was very informative and answered…
Joel was very informative and answered all my questions. Easy to speak to and arranged to call me knowing I had been on the phone all morning trying to get things sorted constantly being passed pillow to post by my own insurers. Joel explained how everything works and what would be happening next. Very helpful and got everything sorted for me in one phone call. Thank you Joel a great service from you.
2026年5月18日
自発的なレビュー
sopp+sopp からの回答
We’re incredibly proud of the service our team deliver, and reviews like this really are the icing on the cake. Thank you very much for sharing your feedback – we really appreciate it.
sopp+sopp からの回答
Thank you for your taking the time to leave a positive review and score. We really appreciate it.
The support
The support , was a lovely lady who was polite , knowledgable , and clear to understand
2026年5月18日
自発的なレビュー
sopp+sopp からの回答
We’re delighted to hear that we did such a great job for you. Thank you very much for your review.
Joe was really helpful in guiding me to…
Joe was really helpful in guiding me to find a solution in a professional way and was reassuring about the situation.
2026年5月17日
自発的なレビュー
sopp+sopp からの回答
Thank you for your review, we are happy you’re pleased with the service we provided.
Good People
This experience was great because the advisor Joel that dealt with my case is a very friendly man, and he took his time with explaining the process from start to finish in detail, not any part of the process he could explain.
2026年5月17日
自発的なレビュー
sopp+sopp からの回答
Thank you for taking the time to leave such positive feedback. We’re committed to delivering great experiences, and it’s rewarding to know we met your expectations.
sopp+sopp からの回答
Thank you for leaving a review, we really appreciate it. And thank you for letting us know how great our team are doing.
Very helpful and friendly
Very helpful and friendly, patientnce enough for explaining everything need to understand and know about it.
Appreciate to Darren for his time from Sopp+Sopp
Thankfully .
2026年5月14日
自発的なレビュー
sopp+sopp からの回答
Thank you for sharing your experience! Our customer service team is committed to providing clear, helpful support, and it’s great to hear we achieved that for you.
Very pleasant and professional service…
Very pleasant and professional service was very helpful in dealing with my case many thanks Mr Stephen Lavis
2026年5月14日
自発的なレビュー
sopp+sopp からの回答
We really appreciate you letting us know! Glad we could make things easy for you.
Rep was very friendly and helpful and…
Rep was very friendly and helpful and explained everything very well.
2026年5月13日
自発的なレビュー
sopp+sopp からの回答
Thanks so much for your feedback! We’re really happy to hear you’re pleased with our service.
Joel was amazing with me on the phone…
Joel was amazing with me on the phone really help me with my car and made me feel so much better
2026年5月13日
自発的なレビュー
sopp+sopp からの回答
We really appreciate you taking the time to leave a review. Hearing that our team provided great service truly makes our day.
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