soundon.global レビュー 

Suck. Banned me with no reason. And all my payment is disepeared. Worst ever!

Worst distribution service, won't listen to your message 75% of the time. You can't erase your song manually if you switch service, you have to ask them and they don't listen to you. Sure it's free, but even considering that, there are better options out there.

Absolutely terrible service. No replies to any emails. I should have listened to the other reviews. Avoid like the plague.

Do not use this service..
Absolutely rubbish and a waste of time

PLEASE CONSIDER BEFORE USE.

I trusted them because they were a large company, a well-known global application. Everything was going fine, and then one day they locked my account and withheld my earnings.

Okay, I'm fine. I'm used to these kinds of distribution companies. They don't provide a reason or just give you a vague explanation, so you won't know what you did wrong. Then they hold onto your earnings.

I don't care about the money, and I don't care why they locked my account. I asked "soundon.global" for support to take down and provide me with the ISRC and UPC codes so I can switch to another distribution company.

But after over a month and 15 days of waiting, and many, many times sending emails, all I got from their support was a meaningless email like this:

"Hello,
We apologize for the inconvenience, your request is being processed by the relevant team. Please wait and check periodically, we will contact you as soon as there is information from the relevant team.
Please let us know if there is anything else we can assist you with.
Thank you.
SoundOn Team"

They don't care about what the customer is saying; it seems like they reply with copy and paste.

I have also fell victim to these crooks. Banned with no explanation. Robbed for my royalties. I even send proof that I used Spotify’s Showcase and Marquee promotion services. Absolutely “DO NOT USE THIS COMPANY!”

they are thieves, they will let your royalities collect and then ban your account with no warning and you can submit all the appeals you want, they route them straight to the trash like a scammer.

Disclaimer: I didn't ever wanted to leave negative reviews like this, they left me no choice because they kept ignoring my emails and support requests, I can't reach anyone and my issue is not resolved. It might be a small thing to you, it's my livelyhood, I'm depending on my music career, I need this issue resolved!
1.They banned my account and take down all my music from all the stores at the same time they sent me the banning email, with absolutely no warning, no details explaining why they banned me what so ever! This is not how you treat your customer! You need to give people warning and give them opportunity to fix any potential issues or prove their innocence!
2.Also they are saying they are keeping all my royalties for the past 3 months to themselves. Those are my hard earned money, what gives you the right to collect those money on my behalf from the stores, and pocket them for yourself? I have screenshot of your advertisement saying 100% royalties guaranteed, is this how you honor your guarantee?!
3. They had false accused me of infringement on my account before, I reached out numerous times asking them to fix it, they just kept ignoring me and never actually fixed the issue.
4. I emailed support to appeal the ban, support never responded. I emailed Ricardo, he said the ban was due to suspicious artificial streaming on 3 songs. However, I was never ever given any notification of these 'suspicious streams", neither from Soundon Nor from spotify. I asked for proof they never responded.
5. The 3 songs they accused me of "suspicious streaming" are actually distributed through cd baby currently, I asked Soundon to take down those songs over a month ago, both via support ticket and also email to customer support, they never ever gotten back to me, and it seems they never took them down as I requested. For the record, soundon has no rights to collect my royalties on spotify and youtube after Mar 21st for those 14 songs I requested to be taken down on spotify and youtube because I have new distributor and I requested the take down.
6. Your ban has no merits because those songs you accuse me of "suspicious streaming" are not under your distribution anymore.
7.I have no artificial streaming on those songs either way, those songs are distributed by cd baby and are enrolled in discovery mode, a large portion of the streams came from discovery mode.
8. They took all my music off of my music tab on tiktok, including 20 songs that are not distributed by soundon. Soundon and tiktok are seperate, you have no rights to take down my songs that's not distributed by you from my tiktok account's music tab, I need you to put those 20 songs back on my music tab as soon as possible.
9.When they banned my account, I can't see anything from my online account at all! All my streaming history, videos made with my music, all my statements, accounting, ISRC info, all not accessible. I'm entitled to see my transaction histories. You have no right to block me from seeing my past histories of transactions.Those are my achievements, whether you ban me or not, those are my records to keep!
10.Whether "suspicious streaming" exists or not on spotify platform, you shouldn't take down the music from other stores that have no alleged issues. You also need to give people warnings and opportunities to learn about any alleged violations and opportunities to correct them before you ban them permanently.
11. Your customer service really need to respond to support requests, I have sent requests over a month ago about that infringement issue before, multiple times. Never gotten any response back, just endless ignores.
12. I need someone to get back to me about my appeal of the ban, and also I need you to put my 20 songs with CD Baby that you took down back to my Music Tab on tiktok.
Please get back to me!

the worst customer service as in like they don't even understand English which is fine as Bytedance is a Chinese company and we can communicate in Chinese but no they only reply with vague English which is not helping at all. Head of safety, Kevin Morgan should take this platform seriously.

No response after weeks of reaching out daily via the two emails they supply for customer support. Seemingly promising, but unfortunately as of now it is a very unreliable service overall.
Back to Distrokid we go!

Tunjukan Kerja keras kalian dalam penanganan royalty,
bahkan anda belum membayar royalti kami hampir 5 bulan.
ini sangat konyol,
kemanakah uangku.

tidak direkomendasi untuk musisi yang mempunya jumlah streaming yang banyak,
sound on tidak profesional dalam bidang distribusi dan royalti kapan di bayarkan,

ini membuat kami keluar dalam layanan yang tidak berguna ini.

pengalaman yang buruk,

sangat lambat untuk menunggu update royalti streaming..

Don't do it... My account was approved, docs signed, ID uploaded. I was greeted with welcome to Sound On Global you can now upload your music. ID was not accepted, to speed up the process please submit you holding your ID. Resent ID and nothing. Ive been ghosted, no replies for several days I am going back in tonight and remove my track and opt out of this. Do not waste your time here.

Stream saya bulan juli lalu di analitic mendapat sekitar 1000 stream di platform yt music. Dan setelah 2 bulan saya menerima royalti sebesar Rp 40 perak dengan pemutaran 2 kali saja . Sound on global scam.

Seemed promising to start with, now suddenly more and more of my covers were denied on sampling grounds even though it's MY OWN WORK! No help there to support me, A musician doesn't need to take someone else's work.

My cover was distinctively different from the original, in a different key with added instruments that were not even in the original. Load of trash this website distributor.

You ask their so called customer service about it and they never read your emails properly and just default to the reason your track was denied. It's absolutely infuriating!! You try and explain and they just don't listen.

Don't bother trying to contact me to take down my review, but I bet you will because you didn't bother to read how cross I am with the service I have been given, never compromise, never provide real answers and you are just unhelpful.

Do not use this company. You will end up being frustrated. No customer service. No way to speak to someone. I have used other aggregators in the past and decided to give a try to SoundOn. The service I received is substandard. In case their moderators are human, then they are incompetent. My original track was declined 10 times because "the title is not in a native script". But that's the title! That's how I express. This is the native script. You are rubbish and I will move back to my old distributor. Soundon is rubbish.

Keep... Not Approving tracks.. Its pointless and the customer service is also pointless... They seem to be obsessed with sampling... That's all they care about.

Ive been a member for over a year. My songs have been used in 100's of videos that racked up 29k plays. SoundOn paid me $0.40 for this. That is laughable. I pulled my tracks from soundon because they pay worse than any other service. DO NOT use soundon.

Shady business. I hope its banned here in the US

Mereka adalah bencana bagi musisi baru. Proses riview yang sangat lama.lebih baik jangan upload lagu anda disini.
Perlindungan musik pun tidak ada
Musik anda hanya seperti NCS tanpa konten claim id