Without any explanation, you refunded my payment a day or two after the order. That left me needing to source an urgently needed part elsewhere. Then you persistently ask for a review... oops!
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Having bought and currently having my bike serviced there i am more than happy to continue taking my bike back...friendly , helpful and prompt service i will not go anywhere else and i live in Worthin... もっと見る
This is the first time I have used South Downs Bikes and won’t be the last.Bought some tools and a base layer garment which was actually out of stock! That was not a problem and was informed of a date... もっと見る
Recently had my Specialized hybrid serviced by South Downs Bikes. The knowledge, expertise and customer care provided by Simon and the team make them stand out in comparison with well known high stree... もっと見る
企業情報
当該企業による記述
South Downs Bikes offer a wide range of bikes(Specialized, Trek, Cube, Brompton), clothing and accessories from leading cycling brands. Shop our range today.
連絡先
West Street 28, RH20 4EE, Storrington, 英国
- 01903 745534
- online@southdownsbikes.com
- www.southdownsbikes.com
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 42%に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service
Excellent service, very simple and easy ordering process, good competitive price, and delivery was sooner than expected which was a bonus too, as the helmet arrived in time for my granddaughters birthday, I would definitely re-order again and recommend South Downs Bikes.
Nothing was to much trouble thank you…
Nothing was to much trouble thank you gents for your help and thorough and speedy service
Post display bike
Post display bike; not advertised on the website; no contact with the supplier; not the whole order arrived
Great shop
Great shop, friendly knowledgeable staff and good after service. Would definitely recommend
Professional staff , straightforward service
Having bought and currently having my bike serviced there i am more than happy to continue taking my bike back...friendly , helpful and prompt service i will not go anywhere else and i live in Worthing so i even think the journey is worth it
Without any explanation
Without any explanation, you refunded my payment a day or two after the order. That left me needing to source an urgently needed part elsewhere. Then you persistently ask for a review... oops!
This is the first time I have used…
This is the first time I have used South Downs Bikes and won’t be the last.Bought some tools and a base layer garment which was actually out of stock! That was not a problem and was informed of a date that it was being restocked and then sent to me and sure enough everything arrived perfectly! Can’t fault them on anything and was a hassle free experience! Will be using them again,,,, recommended !!👍
Excellent service
Great selection of options at excellent prices. Quick delivery and I was kept informed throughout the ordering and delivery. Highly recommended and would have no doubts about using South Downs Bikes for future orders.
Fast delivery and great service
Fantastic customer service
Contacted South Downs bikes in Worthing after purchasing a Trek bike from Evans and having nothing but problems! Long story short Evans failed to put sealant in both tyres of my bike meaning the tyres kept going flat! I am happy to admit it’s the first bike I’ve bought for my son and am clueless on them - especially on tubeless tyres!! Couldn’t get through to Evans and when I eventually did via their customer services department they said they’d need the bike dropped off and would keep for 5-7 days!!
Contacted South Downs bikes after Trek told me I could take the bike to any Trek approved shop for warranty work! Called the Worthing branch and spoke to I believe Simon who was fantastic from start to finish!! Told him the story to which he immidiately said sounds like no sealant and to pop it down at a convenient time and he’d take a look! Took the bike down, fixed in 20 minutes! Paid for sealant - no charge for his time! He also tightened the dropper post lever and the stem which hadn’t been tightened! Above and beyond customer service, gutted I didn’t know about them before purchasing the bike - will certainly be back for any work / future purchases! Thank you!!
I had a simple job that I couldn’t do…
I had a simple job that I couldn’t do myself. The guys at the Goring store fitted it in at short notice, making my life a lot easier. Fantastic service, much appreciated.
Excellent customer care
Recently had my Specialized hybrid serviced by South Downs Bikes. The knowledge, expertise and customer care provided by Simon and the team make them stand out in comparison with well known high street chains. Highly recommended.
Easy to do business with item shipped…
Easy to do business with item shipped asap and quality pair of glasses thanks
As always excellent
As always excellent, prompt services from the friendly knowledgeable team
Thank you
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