Without any explanation, you refunded my payment a day or two after the order. That left me needing to source an urgently needed part elsewhere. Then you persistently ask for a review... oops!
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Having bought and currently having my bike serviced there i am more than happy to continue taking my bike back...friendly , helpful and prompt service i will not go anywhere else and i live in Worthin... もっと見る
This is the first time I have used South Downs Bikes and won’t be the last.Bought some tools and a base layer garment which was actually out of stock! That was not a problem and was informed of a date... もっと見る
Recently had my Specialized hybrid serviced by South Downs Bikes. The knowledge, expertise and customer care provided by Simon and the team make them stand out in comparison with well known high stree... もっと見る
企業情報
当該企業による記述
South Downs Bikes offer a wide range of bikes(Specialized, Trek, Cube, Brompton), clothing and accessories from leading cycling brands. Shop our range today.
連絡先
West Street 28, RH20 4EE, Storrington, 英国
- 01903 745534
- online@southdownsbikes.com
- www.southdownsbikes.com
4.6
優良
222件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 42％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Friendly and honest people and reasonable prices of all bikes
Friendly and honest people, very reasonable prices of all mountain bikes specially electric bikes , more power to you Southdowns bikes !
2026年8月13日
自発的なレビュー
Great service!
A big thank you to Josh for sorting out the Stumpjumper for my daughter and secondly, to Martin for his expertise and guidance on my new purchase! South Down bikes Storrington are a great team, thankyou!
2026年8月12日
自発的なレビュー
July 2026
July 2026. 10 bets , two winners, 8 losses. Huge overall lost including £120 membership fee. Two strong bets promised did not materialise.
2026年7月31日
自発的なレビュー
Brilliant service!
The service I received from start to finished was exemplary. I would highly recommend buying from them.
2026年7月11日
High quality service.
Great service and communications from this retailer, very happy and I shall use them again.
2026年7月6日
Bike repair and upgrade
Bike repair and upgrade all completed successfully, quickly and good value. Happy bike and rider!
2026年7月12日
自発的なレビュー
I am very new to cycling Martin and…
I am very new to cycling Martin and Josh helped and guided me nothing was to much amazing service and a new customer for life.
2026年7月10日
自発的なレビュー
Package sent with missing parts
Package sent with missing parts. However, once South Downs were informed, the missing parts were sent and arrived next day, with no argument.
2026年6月23日
Took my Trek in for new chain and gear service
Took my Trek in for new chain and gear set and it was repaired in 2 hrs and now runs like a Rolls Royce once more!
2026年6月29日
自発的なレビュー
Reduced the price to match other…
Reduced the price to match other website sales and excellent quick delivery
2026年6月13日
Stop constantly emailing asking for reviews
I bought something, they sent it. Wow! Now stop sending me constant reminders to "review my purchase". Its *****y annoying. Even the courier asks for a review on how they did!
Also I don't need daily emails on your offers, though I have managed to stop these.
2026年6月1日
South Downs Bikes からの回答
Thank you for your feedback. We're sorry to hear you found our communications frustrating.
We do send follow-up review requests after purchases as customer feedback is important to us, and customers can opt out if they prefer not to receive them. We would also like to clarify that we do not send daily promotional emails; our marketing communications are limited to a weekly newsletter, which customers can unsubscribe from at any time.
We appreciate your order and thank you for taking the time to share your thoughts.
Brilliant service
Brilliant service, helping me find the right bike for me when the one I wanted was out of stock. Great communication and delivery was quick and trouble-free. I'm so happy with my new bike!
2026年5月30日
South Downs Bikes からの回答
Thank you for the fantastic review! We’re really pleased we could help you find the right bike and keep everything smooth from order to delivery. Enjoy your new bike, and thanks for choosing South Downs Bikes!
New speclized Levo
Love my new speclized Levo brought from south downs bike,the guy's said it would put a smile on my face , it rips up the climbs on the downs and is amazing fun to ride Thanks to the guys for all the help, Martin runs a great bike shop
2026年4月18日
自発的なレビュー
South Downs Bikes からの回答
Thank you for the fantastic review! We’re delighted to hear your new Specialized Levo is putting a smile on your face and making those climbs a lot more fun! We’ll pass your kind words on to Martin and the team. Enjoy every ride, and thanks for your support!
Bike Service Experience
Excellent service by Ollie at Southdowns Bikes Storrington, apart from the tubeless refresh my Headset Bearings were identified as about to explode and consequently replaced. All this was performed via a scheduled bike appointment whilst I waited as had travelled down from Horsham. Excellent service, highly recommend to all.
2026年6月3日
自発的なレビュー
South Downs Bikes からの回答
Thank you for the fantastic review! We’re really pleased Ollie could get everything sorted during your appointment and spot the headset issue before it became a bigger problem. We appreciate you making the trip from Horsham and thank you for the recommendation!
Really good service!!
2026年5月16日
South Downs Bikes からの回答
Thank you for the great review! We’re delighted you were happy with the service and really appreciate your support!
Great friendly service from…
As always great friendly service from the people at South Downs Bikes
2026年5月27日
自発的なレビュー
South Downs Bikes からの回答
Thank you for the great review and your continued support! We’re always pleased to hear you’ve received the friendly service we strive for. See you again soon!
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