Specialized Bicycle Components レビュー 489

The right component for my bike.

J'ai acheté des vêtements en boutique et en ligne de la marque pour m'équiper cet hiver et j'en suis ravi ils sont très techniques et taillent plutôt bien ils sont assez protecteur du froid
De plus j'ai bénéficié des soldes ce qui m'a bien diminué la note et de ce fait le rapport qualité prix est très correct 👍

Great pricing and fast shipping for the product I ordered.

Excellent quality product, fast shipping

Hi,
grundsätzlich lief alles schnell ab und ich bekam die beiden MTB Reifen Air Track lite. Leider stimmt das angegebenene Gewicht um fast 100 g nicht mit der Angabe auf der Homepage überein. Das Gewicht ist mit 575 angegeben, selbst gewogen liegt es bei 660g.

Upgrade is absolutley beneficial. More power at top end and gives the Amflow a run for its money!

There was a known issue. If someone spends 14k+ on a bike and there is a known issue - the company should reach out and let all the buyers know. It's not a 500 bike.

Estoy muy satisfecho con la compra que hice en Specialized, el servicio fué de 10 y la entrega más rápida de lo esperado.

Alles hat tadellos geklappt, Helm passt perfekt.

I made the frame purchase with the warranty proceeds from a very well known competitor of Specialized. I can compare the process of purchasing the SL-8 from Specialized to the purchase ordeal of buying from the competitor as night and day. The Tarmac frame arrived in just a few short days, well packed with all the ancillary hardware and components that were supposed to be there. The competitor’s shipment got stuck in some kind of FedEx input loop that the shipping and receiving department of the manufacturer couldn’t seem to straighten out. It took perhaps a week before I finally received the bicycle and it was delivered to a FedEx store location and not my home address. At any rate, I would not hesitate for a second if you have your eye on a Specialized/S-Works product. They are easy to reach, receptive when needed, know all the answers to technical questions and will offer support from your local brick and mortar authorized Specialized bike shop if the need arises. Great experience and outstanding product!

If you want the best, trust Specialized. Their bikes are solid and perform over the miles and years. I also like their helmets and shoes better than other brandsI have tried for comfort and fit.

Easy to do business with. Research, info/specs, payment and purchase history were all easy to do. The delivery time was also reasonable.

Needed some upgrades for my Diverge, very easy to find the gear. Got the package at my housedoor the next day, thanks!

SBC has some of the best support available in the industry!

I’ve got a Specialized Stumpjumper Comp in Matt Sage White, which I’ve had for about a year. From new I found the paint marks very easily, be it mud or oil/grease, it leaves a stain that can’t be cleaned off. The frame is now starting to look a total mess for a bike that hasn’t been used a great deal. I’ve contacted Specialized and had it checked at one of their dealers who fed back more pictures to them (which I had already done). Specialized say it’s acceptable, just wear and tear. They say I should have got it wrapped from new!! Is this acceptable? £100 for the kit and £150-£250 to get it applied!! Surely this bike shouldn’t be sold in Matt finish if it can’t be cleaned? I feel Specialized are not facing up to an obvious fault by using Matt paint that is totally unacceptable for any bike, road or off road and they simply don’t care. I have got a few of their bikes but I won’t ever buy another one due to their terrible customer service.

IK HEB VEEL PECH GEHAD MET MIJN FIETS.
TUSSEN DE PECH DOOR ONTZETTEND FIJN GEFIETST.
NA EEN NIEUWE ACCU, EEN NIEUWE MOTOR BRAK MIJN FRAME ONLANGS. MIJN COMO 5.0 VAN 6, 5 JAAR WERD KOSTELOOS VERVANGEN DOOR EEN VADO 4.0. DIT WAS SNEL GEREGELD.

Bike is less than 2 yrs old, only ridden seasonally and on its 4th motor. Turbo Levo carbon locks up and won’t run. Dealer just keeps saying new motor. You cannot get ahold of anyone at specialized that is willing to listen, they don’t seem to care or follow thru. Sadly we spent a ton of money on this poorly made bike. I’m actually embarrassed for Specialized. Our riding buddies are not impressed.

Misleidend bedrieglijk bedrijf: fietskader stuk van mijn e-bike. Net geen 3 jaar oud. Aluminium kader stuk. Volgens de garantievoorwaarden op hun site: levenslange garantie op kader na tijdige registratie. Registratie is tijdig gebeurd. Toch zegt specialized geen verantwoordelijkheid te nemen. Ik heb de breuk laten analyseren door een aluminiumlasser die bevestigde dat het gietproces niet kwalitatief genoeg was. Veel Amerikaanse blingbling en tsjing-tsjing.

Mécontent concernant le vélo de cette marque soi-disant premium, Levo acheté neuf en mai 2023, ainsi que la gestion des dossiers service client.

Sur une période d’environ 30 mois et seulement 3300 kms, ce vélo a rencontré trois problèmes majeurs, (moteur, TCU, câble S216800018) indépendants d’une usure normale et incompatibles avec le niveau de qualité attendu d’un produit positionné comme premium.

Bien que le vélo soit aujourd’hui hors garantie, la nature répétée et significative de ces dysfonctionnements soulève, selon moi, un réel problème de fiabilité.

Suite à mes échanges avec le service client, le retour apporté par Specialized s’est avéré insatisfaisant.

À ce jour, je reste donc déçu tant par la fiabilité de cette marque et la réponse apportée par votre service client.

Paket ist angeblich angekommen. Nach zweimaligen telefonischen Kontakt (Email Support gibt es offenbar nicht), beim ersten Mal wird gesagt es wird ein neues Paket geschickt beim zweiten mal, dass das Paket zurück an specialized geht und ich neu bestellen muss. Geld wird automatisch refundiert, ist natürlich nicht passiert.