Specialized Bicycle Components レビュー 489

Specialized Bike “rider care” representatives lied to me on three separate occasions, causing my bike to be returned back to their warehouse instead of delivered…Then they didn’t even fully refund my credit card and kept the delivery fee. I’ve never dealt with such dishonest “customer support” representatives of a business. Save yourself a month of undue stress and only buy from your local bike shops. You would think this company could afford to have a more professional and legit customer services. Buyer beware!!

Love the bike. Well packaged, no damage. Do make sure you give it a once over. The dropper cable was not installed correctly. Instead of tensioning the cable correctly, the technician got a little lazy and backed the adjustment bolt out to its limit, which would’ve led to it failing, otherwise, the bike was well-assembled. I’m a mechanic, but if you’re buying this online and not from a bike shop, maybe spend a little cash and have it looked over. I’ve had it out on a couple of rides and am very happy with it. 4-stars instead of five only because the bike shouldn’t have left the factory with corners being cut. If you have to back the cable tension screw to its limit, just re-tension the cable.

Have no complants. They were the only co that had the bike and size I wanted, Shipped in about a week. Kept me informed on Shipping statues. Came in great condition. Easy to put together (minor tweks). All I ask for in a company.

Purchase was great, bike arrived as scheduled. Definitely look into where you get the bike delivered, it makes a big difference on the experience. Purchase was great.

I placed an online order, then immediately realized I had it sent to the wrong location. I called Specialized right away and while they were unable to edit the order and I needed to cancel and reorder, they did provide a discount code for my inconvenience that removed the destination charge (shipping). That was very thoughtful and much appreciated.

Shoe size is not true to size.
I have been wearing, exclusively, Specialized brand cycling shoes since 2010. I have always worn size 44. I usually feel confident ordering size 44 from the Specialized site...as well as all other sites. However, the 2FO shoe, size 44 is more like a 43. I cannot wear them. I called Specialized Rider Care. They did nothing for me. I'm stuck with a pair of shoes I cannot wear. I am now reluctant to choose Specialized cycling shoes going forward.

Buying my bike was easy, it arrived quickly

Fahrrad wurde schnell geliefert, Spediteur war pünktlich auf die Minute wie angegeben. Produkt war fertig montiert und direkt fahrbereit. Ich bin 100% zufrieden.

My Specialized S-Works Prevail 3 helmet saved my life during a brutal mountain biking accident. After landing on my head and being airlifted to the closest trauma center, CT scans revealed no symptoms of concussion or damage at all.

Wir haben unserem 2-jährigen Sohn seinen ersten Fahrradhelm von Specialized gekauft, da ich selbst viel bike und die Marke bisher sehr geschätzt habe.

Nach sehr geringer Nutzung (ca. 20 Mal getragen, jeweils nur kurz) hat sich beim Helmpolster der Stoff vom Schaumstoff gelöst. Aus unserer Sicht handelt es sich hierbei nicht um normalen Verschleiß, sondern um einen Produktmangel.

Enttäuschend war insbesondere der Umgang im Kundenservice: Anstatt den Fall im Detail zu prüfen, wurde dieser pauschal als „Verschleißteil“ eingeordnet und wir an den Fachhändler verwiesen.

Gerade bei einem Kinderprodukt hätten wir ein deutlich kundenorientierteres und kulanteres Vorgehen erwartet. Eine Marke wie Specialized sollte aus unserer Sicht auch dafür stehen, junge Fahrer langfristig zu fördern – dazu gehört auch ein entsprechender Service.

Sehr schade. Für unseren Sohn werden wir künftig voraussichtlich nicht mehr zu Specialized greifen.

I really loved the product I got, but I the shoes are smaller than how most normal sizes fit. These were in final sale so I can’t return them.

Great bikes, great dealership and great service. My new Turbo Vado SL2 rides well and handles better than my old Turbo Vado 4.0. I had questions about some features and the Specializaed support team had good answers.

Fast efficient and excellent communication

The bicycle is excellent—it’s fast, very comfortable, and doesn’t cause any strain on my back or shoulders.

I did not receive my small package. After getting an email that it had been delivered. I went to my lobby 15 minutes later no package I checked one hour later and I checked two hours later nothing I even went to the leasing office to see if it accidentally got brought there no package.

Alles topp 👍👍👍

I got status 2 170. Its a great enduro/dh bike, good quality, I love it. They added extra stuff like bike pump and some other tools which is pretty cool.

Estaba muy contento, por fin iba a tener mi Casco anhelado, pero me enviaron uno de otro color y otra talla

Die online Bestellung verlief sehr einfach und übersichtlich. Der Velo-Helmratgeber ist sehr gut gestaltet.
Ich konnte daher die richtige Wahl von meinem neuen Velohelm treffen. Vielen Dank!

bike was delivered within 3 days of ordering and was excellently boxed.