Nordictrack recommended Sports Equipment Engineering to service my T7.0 treadmill as both fans had stopped working. Roshan arrived on time and is very experienced with these machines, having worked o... ãã£ãšèŠã
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Roshan came to fix my NordicTrack treadmill last month. He is a friendly, polite and very knowledgeable person. He quickly identified the issue and fixed it within 30 minutes. In addition to t... ãã£ãšèŠã
We believe Roshan is name meaning "bright," "light," "shining," or "splendid". It symbolizes illumination, clarity, and brilliance. Well Roshan was splendid and brilliant in every way. From the... ãã£ãšèŠã
Our NordicTrack crosstrainer was getting somewhat noisy and creaky after 15 months use so we put in a claim under our extended warranty. Roshan from Sports Equipment Engineering was assigned the task.... ãã£ãšèŠã
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We offer sports equipment servicing and maintenance; inspection, auditing and safety checks; adjustments, lubrication and repairs; parts and purchasing.
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Reliable remedy
Treadmill was making weird noises. Roshan quickly diagnosed issue and explained it all clearly to me. Will use again. Polite, knowledgeable and punctual.
Nordictrack
Very polite, timely and efficient. Great bloke who sorted out the running machine in minutes. Obviously really knew his stuff.
Thanks
Great service and fantastic problemâŠ
Great service and fantastic problem solving by the engineer Rohan.
Now going to get them to service running machine yearly.
Treadmill repair
The service provided by the company and Roshan was excellent. I received a text notification the day prior to the repair, including a scheduled arrival window. Roshan arrived promptly, was courteous, and showed extensive expertise. The treadmill was repaired efficiently and faster than expected. Roshan also offered valuable advice to help maintain the machineâs longevity. His professionalism and friendly demeaner made him an outstanding representative of the company.
Absolutely outstanding customerâŠ
Absolutely outstanding customer service. From the initial text message with a time to confirmation and arriving when they said. Ro is a credit to your company polite professional and a pleasure to have in my home. He went over an above to resolve the issue and kept me updated with the issues he had. Thank you Ro and the team great company. Merry Christmas to you all.
Roshan was very helpful, courteous and competent!
Roshan was very helpful, competent and courteous. He came with the knowledge of the problem we had reported, and was able to explain the options available to solve it. Before leaving he helped to test the equipment and assess we were satisfied with the modifications he had implemented. I would highly recommend him for his knowledge and experience. Thanks Roshan!
My engineer was an absolute professional
My engineer was an absolute professional and so courteous and expert. He repaired my treadmill, serviced it and gave me helpful maintenance advice. I am so grateful and pleased. I will definitely be getting a service contract with sports equipment engineering when my original warranty ends.
Excellent Service
Very nice staff. Very helpful. Jude the engineer has done an excellent job maintaining my treadmill over time. Also he has provided me with advice on how to care for my machine to ensure that it lasts. Would definitely recommend to anyone.
Canât fault the service from SportsâŠ
Canât fault the service from Sports Equipment Engineering Ltd, really good comms from the start and their engineer Roshan knew straight away what the fault was and fixed it quickly and efficiently. Have made a note of their details and would definitely use again.
Fixed without needing new parts
Excellent service on my malfunctioning treadmill - tightened the belt to correct tension rather than replace the motor as originally feared. Also talked me through maintenance tips to prevent recurrence - despite the various videos on YouTube it's much better having an expert in person showing you what's happening.
Great experience
Roshan the engineer was always on time , polite and friendly and explained the process . The company kept me up to date with delivery time on parts etc
Fantastic service
Fantastic service, fixed two machines in no time - canât fault a thing
Roshan made my experience great
Roshan made my experience great! I was ready to send this machine back to Nordictrack and Roshan has filled me with confidence, honestly he is the face of the company, its people like him that make you go back to a company. He was knowledgeable and took the time to do everything to perfection and explain everything. Thank you Roshan.
Excellent service the engineer turnedâŠ
Excellent service the engineer turned up on time he was quick efficient polite and cleaned up when he finished
Engineer was very professional
Engineer was very professional, carried out the work effectively and efficiently, and was very personable.
Great service
Two visit from Roshan to fix my Nordictrak machine. Super helpful. Very knowledgable. Very efficient. Great tips as well on looking after the equipment.
A Great Engineer
Our NordicTrack crosstrainer was getting somewhat noisy and creaky after 15 months use so we put in a claim under our extended warranty. Roshan from Sports Equipment Engineering was assigned the task. He was so good and clearly enjoys his work. He stripped the machine down and found at least five issues that were contributing to the problems. They were all fixed with competence and efficiency so now our crosstrainer is whisper quiet.
Great Call Handlers and Engineer
The call handlers on the few times I spoke with them were polite, professional amd very courteous.
The engineer, Roshan, was very knowledgeable and helpful. He explained clearly the problem and the solutions he provided. My experience with the team was nothing short of outstanding and I'd gladly recommend them to friends and family.
Roshan was very friendly and helpfulâŠ
Roshan was very friendly and helpful also very informative. Wont hesitate to use them again
Roshan very efficient
Roshan very efficient, friendly and polite. Clearly cares about his work. Would definitely recommend.
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