Always high quality school uniform. Only catch is that some non-school specific items are much more expensive than they are sold elsewhere(e.g. Calculator, maths instruments etc).
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We visited the Muirend branch after booking an appointment online. We were served by Emma who was friendly, knowledgeable and polite. The shop was busy as it was the end of July however the staff wer... もっと見る
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Had to order school uniform. Sizing of some items is a little off and I had to make a return but it was super easy to return and they gave a small reduction on delivery of another item although the re... もっと見る
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Esther was amazing, very friendly and helpful. She was great finding sizes and items whilst making sure we had all of the things we needed for year 7 at the new secondary school. Esther made us fee... もっと見る
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企業情報
当該企業による記述
Independent family-owned business specialising in providing schoolwear and sportswear to over 750 independent and state schools across the UK.
連絡先
Uniform House, 7 Acrewood Way, AL4 0JY, St. Albans, 英国
- 01727 815700
- customerservices@stevensons.co.uk
- www.stevensons.co.uk
4.5
優良
3089件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Easy to place my order and recieved my…
Easy to place my order and recieved my order promptly.
2026年8月25日
Stevensons からの回答
Many thanks for taking the time to leave a review.
Not great!
Unfortunately, I was quite disappointed with the service I received.
I initially purchased the wrong garments (as the school had actually discontinued them) which were subsequently refunded. I then ordered two skorts, but these were missing from my delivery. When I contacted the shop to let them know they hadn’t arrived, I was then informed that they were actually out of stock.
What made this particularly frustrating was that I had attended a fitting appointment back in July specifically to make sure I was organised and prepared well ahead of the new school term. Despite doing everything in plenty of time, the school term has now started and I am still waiting for the skorts to become available.
Unfortunately, the whole experience felt quite disorganised and the level of service was not what I had expected, which was very disappointing.
2026年8月28日
Stevensons からの回答
Many thanks for taking the time to leave a review. I am sorry to hear of your disappointment and will pass your feedback onto the relevant teams for review.
Many thanks,
Stevensons
Stevensons からの回答
Many thanks for taking the time to leave a review.
Stevensons からの回答
Many thanks for taking the time to leave a review.
Shopping for uniform made easy
2026年8月28日
Stevensons からの回答
Many thanks for taking the time to leave a review.
Stevensons からの回答
Many thanks for taking the time to leave a review.
Good service and good delivery
2026年8月28日
Stevensons からの回答
Many thanks for taking the time to leave a review.
Stevensons からの回答
Many thanks for taking the time to leave a review.
Stevensons からの回答
Many thanks for taking the time to leave a review.
Fast delivery and very good quality
2026年8月28日
Stevensons からの回答
Many thanks for taking the time to leave a review.
Stevensons からの回答
Many thanks for taking the time to leave a review.
Stevensons からの回答
Many thanks for taking the time to leave a review.
Very good and amazing professionalism.
2026年8月27日
Stevensons からの回答
Many thanks for taking the time to leave a review.
One set of socks has incorrect name…
One set of socks has incorrect name tags in and no one responded when I informed them. One garment I paid for jamming was not named.
2026年8月27日
Stevensons からの回答
Thank you for providing a review.
I am sorry to hear that you received an item with the incorrect name labels.
I have had a look and cannot see any previous communication from us regarding this. In order for us to rectify this for you, please email our customer service team, and they will happily rectify this for you.
Many thanks,
Stevensons
I have had a very disappointing…
I have had a very disappointing experience with this company. They sold me an old stock blazer not telling me the blazer had changed for the new school year and my son is very upset to be wearing a different blazer to everyone else on his first day! Very poor service indeed. Too concerned about making money rather than customer service. Unfortunately they have the monopoly with certain schools.
2026年9月7日
自発的なレビュー
Stevensons からの回答
Thank you for leaving a review.
As mentioned in our email communication with you, the blazer you received is the blazer that was ordered and is accepted for this year group.
We have, however, arranged for a replacement to be sent to you as a gesture of goodwill, and this will be delivered as per our original email.
I hope this helps
Stevensons
Great experience, brilliant service, easy to order and delivers in time…
It’s easy to order and delivers in time as mentioned on the website,
2026年8月27日
Stevensons からの回答
Many thanks for taking the time to leave a review.
Great service
I ordered too many of one item and this was rectified very quickly by the customer services team. Fast delivery.
2026年8月25日
Stevensons からの回答
Many thanks for taking the time to leave a review.
Package left on doorstep contrary to my…
Package left on doorstep contrary to my instructions to take to the sorting office. Royal Mail said it was left in “my safe space” - it wasn’t. Refused to refund delivery fee.
2026年9月4日
自発的なレビュー
Stevensons からの回答
Thank you for your review.
I can see that your parcel was delivered and you confirmed receipt, so a delivery refund was not required.
We understand your frustration with Royal Mail not following your instructions, and we have fed this back to them.
We are sorry for any disappointment caused.
Many thanks,
Stevensons
Not particularly helpful when asking…
Not particularly helpful when asking about sizing. Items ordered arrived super quick though
2026年8月28日
Stevensons からの回答
Thank you for your feedback.
I am sorry to hear of your disappointment.
As described via Live Chat, the item's size refers to inches of the chest, and we would recommend measuring the chest to purchase the correct size.
Many thanks
Stevensons
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