Convenient location by train station - man who ushered me in was friendly and service fine as was reception
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Audi - Liverpool. Alex was fantastic and made the entire process of purchasing our Q3 smooth and straightforward! He was friendly, very knowledgeable of the car, the products and took time to explain... もっと見る
企業が回答しました
Due to a mistake by the technician inputting the wrong mileage at last year's service/MoT every visit since had been fraught with problems. This was no exception. TBF the assistant kept me appraised o... もっと見る
企業が回答しました
What a great experience best dealership in Liverpool by far we went in to look at a new A3 and Alex was great he went the extra mile to make sure the process was smooth we have had experiences at othe... もっと見る
企業が回答しました
企業情報
当該企業による記述
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
当該企業による記述
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
連絡先
41 Sandhills Lane, L5 9XN, Liverpool, Merseyside, 英国
- 01518 080 793
4.0
ほぼ満足
91件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Audi Service
Audi Q2 was in for service. Was contacted by Audi who arran g Ed suitable date and time. Service completed without issue and car returned clean and tidy.
2025年4月11日
Stratstone - Audi Liverpool からの回答
Hi Bryan,
We appreciate your positive feedback and are glad to hear that your service experience was positive.
We strive to provide our customers with a seamless and convenient service experience.
Customer Services
The rear washer jet wasn’t replaced…
The rear washer jet wasn’t replaced when I was told it had been
2025年4月4日
Stratstone - Audi Liverpool からの回答
Hi John,
We understand your frustration with the rear washer jet not being replaced as promised.
We strive to provide accurate information and complete repairs.
So we can investigate this further, please email us at service.followup@stratstone.com
Customer Services
Special mention the service manager …
Special mention the service manager at audi liverpool he was very helpful
2025年3月17日
Stratstone - Audi Liverpool からの回答
Hi Michael,
We appreciate your kind words and are delighted to hear about your positive experience.
Customer Services
I visited Audi Liverpool to check the…
I visited Audi Liverpool to check the Audi Q4 electric car. Actually I was confused to choose between Audi or Mercedes.
When we entered the Showroom we met Mr. Florin. He was the salesperson there. He show us all the available cars for sale within our price range and tell us all the benefits of buying Audi. He answered all our questions without any rush.
Finally I decided to buy Audi Etron and I am very satisfied with this cars. I would like to thanks Mr Florin to help me decide to buy this car.
2025年2月3日
Stratstone - Audi Liverpool からの回答
Hi Hari,
We are delighted to hear that you had a positive experience at Liverpool Audi and that you are satisfied with your new Audi Etron.
We are proud of our team and appreciate your recognition of Mr. Florin's excellent customer service.
His dedication to providing informative and helpful guidance is a testament to our commitment to customer satisfaction.
Customer Services
Helpful knowledgable
2025年3月20日
Stratstone - Audi Liverpool からの回答
Hi Tim,
Thank you very much for leaving a 5* review.
Have a great day!
Customer Services
We would like to thank Dave Tierney …
We would like to thank Dave Tierney fromLiverpool Audi, for all his help and advice in choosing my new A3 car. I love ❤️. the car.Have up graded from A1, which I was also very impressed with.
Thanks again Dave great salesman.
2025年3月29日
自発的なレビュー
Stratstone - Audi Liverpool からの回答
Hello Susan,
We appreciate your kind words and are thrilled to hear you're enjoying your new A3.
It's wonderful to know you were impressed with your previous A1 as well.
We're glad you had a positive experience with Dave.
Customer Services
Very helpfull
2025年3月1日
Stratstone - Audi Liverpool からの回答
Hi Robert,
Thanks for the great rating!
We are always happy to help
Customer Services
Jenna was very attentive and kept me…
Jenna was very attentive and kept me advised at all times. V good!
2025年2月27日
Stratstone - Audi Liverpool からの回答
Hi Ian,
We're delighted to hear about your positive experience.
It's wonderful to know that you felt well-informed and taken care of by Jenna.
Customer Services
Jenna and Francis
damage to paint work upon service, Jenna handled issue straight away, was repaired in a timely manner. Also arranged for m car to be delivered to me later that day.
2025年3月5日
Stratstone - Audi Liverpool からの回答
Hi,
We're glad to hear that Jenna was able to quickly address the issue with your vehicle's paintwork and that the repair was completed promptly.
We strive to provide excellent service and are pleased that you were satisfied with the arrangements made for your car's delivery.
Customer Services
Fantastic service lovely team and…
Fantastic service lovely team and quality as usual. Little bit of a wait bit no problem with that.
2025年1月28日
Stratstone - Audi Liverpool からの回答
Hi Mark,
Thank you for your kind words.
We are pleased to hear you had a positive experience and appreciate your feedback.
Customer Services
Such a lovely team at Audi Liverpool
Such a lovely team at Audi Liverpool, so welcoming and professional
2025年1月27日
Stratstone - Audi Liverpool からの回答
Hi Jackie,
We strive to provide exceptional customer service and appreciate your kind words.
Customer Services
Stratstone - Audi Liverpool からの回答
Hi Fiona,
We appreciate you taking the time to share your positive feedback.
We're glad to hear that you were kept informed throughout the process and that you're satisfied with the service you received.
Customer Services
I can't praise Audi Liverpool enough
I can't praise Audi Liverpool enough. The whole experience was excellent. From making a phone call to book my car in for a service to dealing with the service team. A special mention for Katie, she is very professional, helpful and friendly. She is a credit to Audi. Well done and keep up the great work.
I would highly recommend this dealership.
2025年1月6日
Stratstone - Audi Liverpool からの回答
Hi Gary,
Thank you for your kind words and for taking the time to share your positive experience.
We are thrilled to hear that you had such a great experience with our team, especially with Katie.
We are committed to providing excellent customer service and we are delighted to know that our efforts were appreciated.
Customer Services
Stratstone - Audi Liverpool からの回答
Hi Jiri,
Thank you very much for leaving a review!
Have a nice day!
Customer Services
Stratstone - Audi Liverpool からの回答
Hello Cathy,
We are delighted to see such a positive review.
Have a great day
Customer Services
Friendly helpful staff
2024年12月11日
Stratstone - Audi Liverpool からの回答
Hi Mr Longstaff,
Thank you very much for leaving a review!
Have a nice day!
Customer Services
Stratstone - Audi Liverpool からの回答
Hi Jimmy,
We appreciate your kind words and are glad to hear you had a positive experience with our customer service.
Customer Services
Staff helpful and efficient as…
Staff helpful and efficient as mentioned in previous comments. Airbag recall check. Replacement not required so given complementary health check and wash and vacuum.
2024年11月29日
Stratstone - Audi Liverpool からの回答
Hi,
We appreciate your kind words and are glad to hear that you had a positive experience with our staff.
We're committed to providing excellent customer service and are pleased that you were satisfied with the airbag recall check and the complimentary health check and wash and vacuum.
Customer Services
If it wasnt for Kate from Audi…
If it wasnt for Kate from Audi Liverpool going above and beyond whilst being ill to help solve a problem which was caused from the booking team 5 star customer service
2024年10月18日
Stratstone - Audi Liverpool からの回答
Hi,
We appreciate you taking the time to share your experience.
It's wonderful to hear about the exceptional service you received from Kate.
We're glad she was able to help resolve the issue and provide you with a positive experience.
Customer Services
Stratstone - Audi Liverpool からの回答
Hi Christina,
Thank you for your kind words.
We appreciate you taking the time to share your positive experience.
Customer Services
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