We have just purchased a car for our grandson from Martin, and if, like us, you value exceptional customer service, this is definitely the place to buy your next vehicle. Martin made the whole... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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My second purchase from BMW Stratstone, Doncaster. I have nothing but praise for the way the whole transaction was handled. Hamid, our sales contact, was an absolute gentleman to deal with. And it was... もっと見る
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My air conditioning stopped working. First they couldn’t diagnose it but on a second look they changed the compressor which was at fault and it’s back to normal. Was given a nice X7 as interim replace... もっと見る
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Your used sales team failed to meet basic standards. I bought an M3 for £35,550 with undisclosed cigarette burns in the passenger interior. I trusted the BMW Approved Used process and Stratstone’s o... もっと見る
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企業情報
当該企業による記述
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
当該企業による記述
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
連絡先
Wheatley Hall Rd, DN2 4SR, Doncaster, 英国
- 01302 976690
4.7
優良
465件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Brilliant car and service
My wife and I bought a 2021 plate 530D from Stratstone Doncaster. We dealt with Craig who was amazing from start to completion. He looked after us every step of the way. If you decide to choose a BMW for your next car pop in and ask for him.
2024年11月1日
自発的なレビュー
Stratstone - BMW Doncaster からの回答
Hi,
We're thrilled to hear about your positive experience with Craig.
It's wonderful to know that he provided such exceptional service throughout your purchase.
We appreciate your kind words and are glad you're enjoying your new BMW.
Customer Services
Amazing customer service from start to…
Amazing customer service from start to finish. Would highly recommend to friends and family.
2024年10月9日
自発的なレビュー
Stratstone - BMW Doncaster からの回答
Hello Rachel,
Thank you for your kind words!
We are thrilled to hear you had a positive experience.
Customer Services
I am satisfied because they were very…
I am satisfied because they were very fast and accurate
2024年11月15日
自発的なレビュー
Stratstone - BMW Doncaster からの回答
Hi,
We appreciate you leaving us a review - thank you!
Have a nice day!
Customer Services
Buying my X1 from BMW Stratstone
Buying my X1 from BMW Stratstone, Doncaster was pain free. Salesman, Martin guided and supported the process, with no hint of pushy sales tactics. All round super friendly with an excellent attitude towards their “partner” customers. Would highly recommend purchasing from this dealer.
2024年10月25日
自発的なレビュー
Stratstone - BMW Doncaster からの回答
Hello,
Thank you for your kind words.
We are delighted to hear that you had a positive experience BMW Doncaster.
We are proud to have Martin as part of our team and their commitment to providing excellent customer service.
Customer Services
Review on BMW one series purchase
Really happy with the service and staff love my new car would highly recommend Bmw Stratstone Doncaster
2024年10月31日
自発的なレビュー
Stratstone - BMW Doncaster からの回答
Hi Nichola,
We are delighted to hear you had a positive experience and love your new car.
We strive to provide excellent service and are happy to know we exceeded your expectations.
Customer Services
Would Highly Recommend!!
Recently purchased a M3Touring in September, Luke from Sales was great throughout the process. Everything was streamlined and not pushy at all.
2024年9月29日
自発的なレビュー
Stratstone - BMW Doncaster からの回答
Hello,
We're thrilled to hear about your positive experience with Luke and the M3 Touring purchase.
We appreciate your feedback and are glad you found the process smooth and comfortable.
Customer Services
Clean showroom
2024年11月1日
自発的なレビュー
Stratstone - BMW Doncaster からの回答
Hi Jamie,
A big thank you for leaving us a 5* review!
Have a lovely day!
Customer Services
Stress free purchase throughout
I want to pass on my experience with BMW Stratstone of Doncaster with my recent M5 purchase.
Luke handled everything between myself and the finance progress throughout. Always on hand with any questions and quick to action them as well as keeping me informed.
Even after my purchase he made sure that I was fully satisfied with the car and on hand with any car setup advice.
Will definitely check their stock in future for another car when the time comes, thank you :)
2024年10月10日
自発的なレビュー
Stratstone - BMW Doncaster からの回答
Hi Marc,
Thank you for taking the time to share your positive experience.
We are delighted to hear that you had such a positive experience purchasing your M5.
We are proud to hear that you were happy with the service you received.
We strive to provide excellent customer service and we are glad that you found Luke to be helpful.
We appreciate your kind words and look forward to welcoming you back again soon.
Customer Services
Thank you Derwyn
I am an established new car buyer at Stratstone and even though I don’t live in Doncaster I keep returning because of their excellent standards of customer service. They are never pushy, always helpful and nothing is too much trouble. In expressing my appreciation for this standard of service, I must single out Derwyn Edwards. He always takes the time to understand exactly what I want, makes sensible suggestions about how I can best meet my aspirations and patiently guides me through the process of fulfilling them. He is, in every sense, a class act. Thank you Derwyn!
2024年9月26日
自発的なレビュー
Stratstone - BMW Doncaster からの回答
Hi Steve,
Thank you for your kind words and for taking the time to leave this review.
We are delighted to hear that you have had such a positive experience with Derwyn.
We strive to provide excellent customer service and we are glad that you have found our team to be helpful and attentive.
We appreciate your continued business and look forward to welcoming you back again soon.
Customer Services
Fantastic service from the moment we…
Fantastic service from the moment we entered the showroom to the moment we drove our new car away .Very professional staff and management.
2024年10月18日
自発的なレビュー
Stratstone - BMW Doncaster からの回答
Hi Beverley,
We're so happy to hear you had a positive experience with our team.
We strive to provide excellent service and are thrilled you enjoyed your time with us.
Customer Services
New 1 Series - Stratstone BMW Doncaster
I was more than happy to return to the Stratstone BMW team in Doncaster for my new 120 M Sport which I took delivery of in October.
The service received from my original enquiry through to delivery was exceptional. A special mention to Tom Ruff who even came in on his day off to do the vehicle handover.
I’m loving the new F70 1 series and happily recommend Stratstone BMW Doncaster.
2024年10月5日
自発的なレビュー
Stratstone - BMW Doncaster からの回答
Hi,
We're so pleased to hear about your positive experience with our team in Doncaster.
It's wonderful to know that you were happy with the service you received from your initial inquiry through to the delivery of your new 120 M Sport.
We're especially grateful for your kind words about Tom, and we'll be sure to pass your feedback along to him.
We're delighted you're enjoying your new F70 1 series.
Customer Services
Generally really good service
Generally really good service - nice and efficient and friendly team. Only slight negative is chasing for a status update. The text is helpful but speaking to a person quickly after would be great!
2024年10月11日
自発的なレビュー
Stratstone - BMW Doncaster からの回答
Hi Robert,
We appreciate your kind words about our team's service.
We're glad you found them friendly and efficient.
We understand your frustration with the need to chase status updates.
We're always looking for ways to improve our communication and will take your feedback into consideration.
Customer Services
Very attentive and welcoming front of…
Very attentive and welcoming front of house staff, kept me informed of progress throughout my visit and all dealt with promptly.
2024年10月7日
自発的なレビュー
Stratstone - BMW Doncaster からの回答
Hello Andy,
Thank you for your kind words.
We are delighted to hear you had a positive experience with our team.
Customer Services
Excellent service form Doncaster BMW
Excellent service form Doncaster BMW. Purchased a used 8 series Gran Coupe from Tom who was excellent. Car is as described and process was quick and efficient. Couldn't have asked for better service - highly recommend.
2024年10月21日
自発的なレビュー
Stratstone - BMW Doncaster からの回答
Hello Stephen,
Thank you for your kind words and for highlighting the contributions of Tom.
We are delighted to hear you had a positive experience and appreciate your feedback.
Customer Services
This is my second used BMW from…
This is my second used BMW from Stratstone BMW Doncaster. Their team are brilliant from the ladies on reception to the managers at the top. Very easy to deal with and they sell you a very good car to suit your needs. Thank you
2024年10月1日
自発的なレビュー
Stratstone - BMW Doncaster からの回答
Hi Simon,
We are thrilled to hear about your positive experience with our team.
It's wonderful to know that you found the process easy and that you are happy with your new car.
We appreciate your kind words and will share them with the team.
Customer Services
Recent booking in relation to a recall
Booked appointment easily online, checked in online and the car was ready on time, having had a thorough clean.
2024年10月22日
自発的なレビュー
Stratstone - BMW Doncaster からの回答
Hi David,
We strive to provide a seamless and convenient service, and we're glad that you found our online booking and check-in process easy to use.
We're also happy to hear that your car was ready on time and thoroughly cleaned.
Customer Services
Sales staff great and ever body at…
Sales staff great and ever body at Doncaster are so friendly they can’t do enough for you the staff are a credit to bmw
2024年10月29日
自発的なレビュー
Stratstone - BMW Doncaster からの回答
Hi Anne,
We are delighted to hear about your positive experience with our staff at Doncaster.
Their dedication to providing excellent customer service is something we strive for, and we are thrilled that you felt their friendliness and helpfulness.
Customer Services
Stratstone - BMW Doncaster からの回答
Hello Carl,
Thank you for the five star review.
Take care,
Customer Services
Stratstone - BMW Doncaster からの回答
Hi,
It's wonderful to know that you had a smooth and enjoyable sale process.
We appreciate your kind words about Luke's assistance.
Customer Services
Stratstone - BMW Doncaster からの回答
Hi,
Thank you for your kind words.
Take care,
Customer Services
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