Stratstone - BMW Doncaster レビュー 

473
•
TrustScore 5段階評価の4.5

4.7

Wheatley Hall Rd, DN2 4SR Doncaster, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We went to several car dealerships in Doncaster and Stratstone was by far the best. The showroom, the staff and whole experience was on another level. Our salesman was Martin. He was kn... もっと見る

5つ星のうち5の評価

Had an Amazing Experience buying my new car. Right from my initial appointment to purchase . I went in with the hope of buying a used car. But Arjuin Singh delivered an exceptional service, made me... もっと見る

5つ星のうち5の評価

We recently bought a new BMW from the Doncaster Branch. We would like to give Hamad Khan our Sales person a huge thank you for his professional, informative and friendly service throughout the sale.... もっと見る

5つ星のうち1の評価

Your used sales team failed to meet basic standards. I bought an M3 for £35,550 with undisclosed cigarette burns in the passenger interior. I trusted the BMW Approved Used process and Stratstone’s o... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. ・
  3. オイル交換サービス
  4. 自動車修理・整備店
  5. 自動車製造業者
  6. 車検場
  7. 中古車ディーラー

当該企業による記述

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

当該企業による記述

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

連絡先

4.7

優良

TrustScore 5段階評価の4.5

473件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(473)

過去12か月のレビュー数: 4,543件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Outstanding service

My experience with this dealership was amazing and hassle free and this was all down to arguin singh he sorted everything out for me from seeing the car online to driving it away he even had the windows tinted for me and he even gifted us some bmw air fresheners out of his commission , which was a really personal touch and when I buy my next car , it will be from this dealership and I will be contacting arguin directly to source and supply my next car !!!!! 5 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

2026年2月23日
自発的なレビュー
Stratstone - BMW Doncaster ロゴ

Stratstone - BMW Doncaster からの回答

Hi Peter,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Arguin Singh at Dealership
Have a lovely day!
Stratstone BMW Doncaster Customer Services

5つ星のうち5の評価

Good communication and service

Good communication and service. Thankyou once again from a loyal customer.

2026年2月10日
自発的なレビュー
Stratstone - BMW Doncaster ロゴ

Stratstone - BMW Doncaster からの回答

Hello Francis,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services

5つ星のうち5の評価

Excellent service with great staffProfessional and friendly service

Professional and friendly service. The BMW brand has high expectations and this branch meets those expectations very well.
Excellent customer care and an open and transparent way of doing business. Very good communication throughout my purchase.

2026年1月8日
自発的なレビュー
Stratstone - BMW Doncaster ロゴ

Stratstone - BMW Doncaster からの回答

Hello Carl,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Stratstone Brand Customer Services

5つ星のうち5の評価

Jemma at Doncaster

Jemma at Doncaster
Made my Experience very much better with nothing to worry about.
Had my car MOT very happy.

2026年2月10日
自発的なレビュー
Stratstone - BMW Doncaster ロゴ

Stratstone - BMW Doncaster からの回答

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

5つ星のうち5の評価

The lady i dealt with for my service…

The lady i dealt with for my service was excellent. 10 out of 10. Got me booked straight in. She knew I was waiting on site so must have spoke to the mechanic and got my car done quicker. Also cleaned my car inside and out.

2026年2月12日
自発的なレビュー
Stratstone - BMW Doncaster ロゴ

Stratstone - BMW Doncaster からの回答

Hello Anthony,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Stratstone Brand Customer Services

5つ星のうち5の評価

service was excellent from start to…

service was excellent from start to finish
purchased new vehicle 31/12/25
any issues concerns i had /have only phone call away

2025年12月31日
自発的なレビュー
Stratstone - BMW Doncaster ロゴ

Stratstone - BMW Doncaster からの回答

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

5つ星のうち5の評価

Top service again

Had my 2nd service here, Olivia was fantastic from start to finish 10/10 customer service. Thank you! Hight recommended

2026年1月29日
自発的なレビュー
Stratstone - BMW Doncaster ロゴ

Stratstone - BMW Doncaster からの回答

Hello Michael,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

5つ星のうち5の評価

Very professional

Very professional , friendly and efficient service.

2026年1月5日
自発的なレビュー
Stratstone - BMW Doncaster ロゴ

Stratstone - BMW Doncaster からの回答

Hello Upenyu,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone BMW Doncaster Customer Services

5つ星のうち5の評価

Olivia Graham Service Advisor.

Olivia Graham was very polite, friendly and very helpful. She is an asset to your company.She went out of her way to assist me in and to advise me.

2025年12月29日
自発的なレビュー
Stratstone - BMW Doncaster ロゴ

Stratstone - BMW Doncaster からの回答

Hi Alan,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Olivia at Dealership
Have a lovely day!
Stratstone Brand Customer Services

5つ星のうち5の評価

Got my BMW from here 2 years ago and…

Got my BMW from here 2 years ago and the service was great. Just took it back for its first service and it was super easy, straightforward and staff are all super friendly and helpful. Would highly recommend!

2025年12月13日
自発的なレビュー
Stratstone - BMW Doncaster ロゴ

Stratstone - BMW Doncaster からの回答

Hello, Jake
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Stratstone BMW Doncaster Customer Services

5つ星のうち5の評価

My 6th BMW from Stratstone BMW Doncaster

This is my 6th BMW from Stratstone BMW Doncaster. Many thanks to Mike Hart & Arjuin Singh, Arjuin was so professional and knowledgeable I would highly recommended him if you are thinking of purchasing a Car, his excellent customer service is second to none, and he couldn’t do enough to ensure you are happy.

2025年12月12日
自発的なレビュー
Stratstone - BMW Doncaster ロゴ

Stratstone - BMW Doncaster からの回答

Hello, Mark
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services

5つ星のうち5の評価

Booked in for a service

Booked in for a service. Met with both Louisa and Olivia. Both were very professional efficient. The process was carried out as expected with no issues from a customer perspective.

2025年12月11日
自発的なレビュー
Stratstone - BMW Doncaster ロゴ

Stratstone - BMW Doncaster からの回答

Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone BMW Doncaster Customer Services

5つ星のうち5の評価

The service i received from Luisa was…

The service i received from Luisa was faultless, kept me updated every step of the way, just a shame the car has let me down 3 times in 8 months!

2025年12月11日
自発的なレビュー
Stratstone - BMW Doncaster ロゴ

Stratstone - BMW Doncaster からの回答

Hello Pete,
Luisa will appreciate you leaving this a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

5つ星のうち5の評価

Top service provided by Jenna and her…

Top service provided by Jenna and her team
A+++++++++++++

2025年12月8日
自発的なレビュー
Stratstone - BMW Doncaster ロゴ

Stratstone - BMW Doncaster からの回答

Hi Rich,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Jenna at Dealership
Have a lovely day!
Stratstone BMW Doncaster Customer Services

5つ星のうち5の評価

The service i received was amazing from…

The service i received was amazing from start to finish. I was called regularly with updates on my vehicles progress through the workshop and the repairs needed.

Olivia from the service department was great to deal with and made the whole process really easy and had great communication skills and definitely a credit to BMW Doncaster.

2025年12月4日
自発的なレビュー
Stratstone - BMW Doncaster ロゴ

Stratstone - BMW Doncaster からの回答

Hi Kyle,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Olivia at Dealership
Have a lovely day!
Stratstone Brand Customer Services

5つ星のうち5の評価

From the moment you walk in and leave…

From the moment you walk in and leave you are provided with the utmost customer service. I enjoy visiting BMW for all my vehicle needs for the following reason:

a) All ladies namely, Natalie, Luisa, Stacey and Olivia at the reception/customer care and welcome you by greeting you, with a beautiful smile and are extremely polite and friendly.

b) customer care is always provided with no job to big. I only came in for my MOT. The pre MOT assessment identified that I need to replace three tyres. I was offered a courtesy car as they only had two tyres in stock. As always BMW went over and beyond to keep my needs in mind and offered the best advice and solution. I didn’t realise I would be offered with a courtesy vehicle for one day.

c) hot and cold drinks were offered, whenever they walked by and if and when required whilst I waited for my pre MOT assessment to be carried out.

d) price was discussed for the replacement tyres and a discount was also provided which was so sweet of Jemma. Thank you Jemma for taking care of me. I appreciate it a lot.

e) you know your in the best care and will be provided with genuine parts etc by BMW. The advice provided by Jemma was great.

f) car wash and clean was offered as standard and this is a perk I love a lot. You know the products used for washing will be genuine and not as harmful to your vehicle.

2025年12月2日
自発的なレビュー
Stratstone - BMW Doncaster ロゴ

Stratstone - BMW Doncaster からの回答

Hello Shabs,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services

5つ星のうち5の評価

Customer service, second to none.

We were made so welcome, and Tom was a delight, from start to finish. So helpful, and informative, which made the buying experience smooth and enjoyable. We love our new car, and will certainly recommend BMW at Doncaster to family and friends. Thank you Tom . 😊

2025年12月5日
自発的なレビュー
Stratstone - BMW Doncaster ロゴ

Stratstone - BMW Doncaster からの回答

Hi Elvira,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Tom at Dealership
Have a lovely day!
Stratstone Brand Customer Services

5つ星のうち5の評価

Saved the day.....

My booking had unfortunately been mixed up and scheduled for Leeds when I needed Doncaster. I rang the Doncaster branch to double-check, and they confirmed I wasn’t booked in. I’d planned my whole day around this, but Olivia was incredibly helpful — she told me to bring my car in anyway and assured me she’d get everything sorted, which she absolutely did 😊 I’ll definitely be returning and will continue to have my car serviced here.

2025年12月3日
自発的なレビュー
Stratstone - BMW Doncaster ロゴ

Stratstone - BMW Doncaster からの回答

Hello Kelly,
Olivia will appreciate you leaving this a review - thank you!
Have a nice day!
Stratstone BMW Doncaster Customer Services

5つ星のうち5の評価

Impeccable customer service

Impeccable customer service, very professional and very helpful. My experience of my visit has exceeded any customer experience anywhere to date.

2025年12月3日
自発的なレビュー
Stratstone - BMW Doncaster ロゴ

Stratstone - BMW Doncaster からの回答

Hello Daz,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Stratstone Brand Customer Services

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