I was speaking to Kirsty and she was great, I had drove over a nail and needed it sorted so as my car was in workshop, she kept updating me and kept me in contact as it was in the workshop, they order... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Nice warm welcome from reception offered refreshments without hesitation. When asking to view the 330e we were greeted by Gemma who told us everything we needed to know and more besides. Even though t... もっと見る
企業が回答しました
Fantastic customer service from Jamie, professional, friendly, and couldn’t have been more helpful in finding the exact car I wanted for the right price. Love my mini! 😊 Thanks Jamie.
企業が回答しました
Had a great experience with BMW Stratstone Hull, in particular with Bash. He’s a top sales person, he clearly explained the whole process from initial call all the way to the follow up call a week lat... もっと見る
企業が回答しました
企業情報
当該企業による記述
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
当該企業による記述
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
連絡先
Citadel Way, Hull, HU9 1TQ, Hull, 英国
- 01482 601136
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Buying Experience with Bash
Dealt with Bash through the whole buying experience and have to say that the service we received from him was first class.
Communication was excellent as he got back to me promptly and as promised.
He went out of his way checking if the car had arrived in the UK and worked around our hand over requests.

Stratstone - BMW Hull からの回答
The salesman was great answered all our…
The salesman was great answered all our questions and was very helpful.

Stratstone - BMW Hull からの回答
Customer aftersale care
We had a EV charging problem with our 16 months old ix3, very stressful as it couldn't charge the car, went in for diagnostic and advise, work shop couldn't help, but Rui the customer relations manager was extremely helpful as usual, advised and tried to help. After we got home, it failed to rectify the issue, called Rui back, after long conversation we left him with the issue for him to contact HO for advice.
Within hours, he came back with a solution. What a Star. A real credit to the dealership and BMW to recognise such talents with customers and keep customers happy and satisfied. We stay with BMW because of the customer care, mainly Rui😂👍👏

Stratstone - BMW Hull からの回答
Just wanted to say a big thank you to Mark storey at BMW hull
Just wanted to say a big thank you to Mark storey what a knowledgeable guy he made our purchase so easy

Stratstone - BMW Hull からの回答
Great customer service
Great customer service. No pressure sales technique and listened to our requirements.
Enjoyable experience.

Stratstone - BMW Hull からの回答
BMW ROADSTER …
I bought a BMW M40I Roadster from this showroom had a lovely experience with them, sales person i dealt with (William Houldridge) was brilliant very helpful easy to talk to plus he delivered the car to me, over the moon with the service, car is fantastic.
Keith Cooper

Stratstone - BMW Hull からの回答
Was great experience and was very quick…
Was great experience and was very quick securing the car I wanted

Stratstone - BMW Hull からの回答
Just received my brand new BMX X5 from Stratstone Hull
Just received my brand new BMX X5 from Stratstone Hull, cannot thank Mark Storey enough, helped me design the car from scratch and looked after every detail until the handover which was a special experience.

Stratstone - BMW Hull からの回答
Morgan was was very helpful and…
Morgan was was very helpful and understanding .He answered all our questions and was quick to email back to us .Big thank you 👏

Stratstone - BMW Hull からの回答
These guys make buying easy
These guys make buying easy! would 100% recommend.
Tom was very friendly and clear with details, super accomodating to me being fussy too.

Stratstone - BMW Hull からの回答
Steven was very helpful
Steven was very helpful, made the process go quickly and smooth.
Would 100% recommend. 😊

Stratstone - BMW Hull からの回答
Stephen was a pleasure to deal with
Stephen was a pleasure to deal with. Very friendly and no hassle service.

Stratstone - BMW Hull からの回答
Steve and Jack- were a massive help…
Steve and Jack- were a massive help with sorting my insurance and Connor was very helpful on the test drive ! And mark was great with sorting out the original purchase

Stratstone - BMW Hull からの回答
Thank You Steve
Due to our unique circumstances, we collected our newly purchased car earlier than scheduled. Despite being on his day off, Steve came in to assist us with the new car handover. He demonstrated exceptional professionalism and dedication, patiently answering all our questions. BMW should be immensely proud to have such outstanding employees. Once again, we extend our heartfelt thanks to BMW HULL.

Stratstone - BMW Hull からの回答
Excellent service
So bought a 2021 plate BMW x3 40i from stratstone Hull the sales person was Mohammod Miah he was very present and helpful from start to finish, the day I picked the car up he had put the black silk cover over the car and the grandchild had the honours to reveal it,great gesture and nice touch, many thanks would recommend stratstone bmw Hull on their excellent service
Neil kemp

Stratstone - BMW Hull からの回答
Stratstone Hull - New M240i
Great experience dealing with Stratstone Hull when buying my new M240i, particularly with Steve Briggs and Jack Beeston. They sorted me out with an M240i test drive for 24 hours which they especially brought in from another dealership, which was much appreciated. They were professional, knowledgable and friendly throughout. Would certainly buy another car from them when it’s time to change again.

Stratstone - BMW Hull からの回答
Had a great experience with BMW Stratstone Hull.
Had a great experience with BMW Stratstone Hull, in particular with Bash. He’s a top sales person, he clearly explained the whole process from initial call all the way to the follow up call a week later. He has been very accommodating from start to finish and remained helpful even after the sale. I will definitely look at coming back to Stratstone Hull :) despite the 3+ hour drive from Suffolk.

Stratstone - BMW Hull からの回答
I don’t often leave reviews
I don’t often leave reviews, but in this case it’s well deserved. I recently took delivery of a BMW iX50 after having a brief conversation with Will Houldridge, based in Hull. He understood my requirements, listened and advised accordingly. I admit, I’m not the easiest of customers! I placed my order knowing it was going to be a few months but it was delivered to site. I was kept updated throughout the build. The car actually arrived earlier than anticipated, which was fantastic. It was fully prepared ready for my agreed handover. Will was extremely professional throughout, and explained as much or as little as I wanted to know. I wish him well with his career and his house move. 10/10 Will. Thanks again. Mark Schofield.

Stratstone - BMW Hull からの回答
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