Painless Experience Purchased a car (a Mini) here recently and it was by far the simplest and least 'painful' of all my car purchasing experiences. Tobi (not Toby!) was really (really) great a... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Still awaiting £250.00 holding deposit to be refunded to my account from 23:01.25. The customer service from this company is appalling. I’ve been given excuse after excuse as to why I have not yet rec... もっと見る
企業が回答しました
Collected my brand new electric Mini yesterday from Statstone at Chesterfield. A big thank you to Kieran for his expertise and excellent customer service. He made the process of ordering a new car sea... もっと見る
企業が回答しました
Just collected my brand new mini today and the whole process was made so easy and stress free thanks to Lewis looking after everything any queries or question were dealt with so promptly. I would hav... もっと見る
企業が回答しました
企業情報
当該企業による記述
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
当該企業による記述
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
連絡先
Eastside Park, Eastside Road, S41 9BH, Chesterfield, 英国
- 01246 208733
4.5
優良
58件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Recently enquired in store on a used mini
Recently enquired in store on a used 3-Door Hatch. the staff were really friendly and helpful.
2022年1月21日
自発的なレビュー
Stratstone - MINI Chesterfield からの回答
Hi Hannah,
We love receiving positive reviews; please feel free to stop by again if you need help.
Take care,
Customer Services
Very helpful!
Went to the stratstone dealership in chesterfield, spoke to someone from the sales team who was polite and had great knowledge of the brand. I discussed the electric and had multiple questions with regards to the car and they helped me throughout. I will look at ordering a new mini electric in the next couple of months.
2022年1月21日
自発的なレビュー
Stratstone - MINI Chesterfield からの回答
Hello Christie,
Thank you for taking the time to post this review.
Your lovely feedback is very important to us, and we are really pleased that you had a positive experience at the MINI branch in Chesterfield.
Have a nice day!
Customer Services
5* Experience!!!
Had a great experience with the team at MINI in chesterfield. I felt very welcomed and had a very knowledgeable sales executive. I will certainly be buying a car from them in the coming weeks.
2022年1月21日
自発的なレビュー
Stratstone - MINI Chesterfield からの回答
Hello James,
Thank you so much for your great review!
Your review is very important to us, as our goal is to deliver an outstanding customer experience.
Best wishes,
Customer Services
Fantastic car buying experience
Fantastic car buying experience. Hassle free and very welcoming
2022年1月11日
自発的なレビュー
Stratstone - MINI Chesterfield からの回答
Hi Dennis,
Thank you for reviewing us!
We appreciate you taking the time to do this, and hope you have a great day!
Customer Services
Best service I’ve received while buying…
Best service I’ve received while buying a new car. Richard Hales was superb. The staff are friendly and informative. Not in the slightest bit pushy. I didn’t feel obligated at all.
A great team! Looking forward to collecting my new vehicle.
2021年12月7日
自発的なレビュー
Stratstone - MINI Chesterfield からの回答
Hi,
Thank you for taking the time to leave us this positive review!
It’s lovely to see you had a great experience with us!
Evans Halshaw Customer Services
Great and honest service
Great and honest service. Looked after by Rich. Would highly recommend. Thank you.
2021年11月21日
自発的なレビュー
Stratstone - MINI Chesterfield からの回答
Hi Darren,
Thank you so much for leaving us this great review.
Have a lovely day!
Customer Services
Nice people
Nice people came in for a new rubber seal and ended up having a chat about a new one
2021年10月7日
自発的なレビュー
Stratstone - MINI Chesterfield からの回答
Hi Taylor,
Many thanks for taking the time to provide us with this review.
We love to see such great feedback!
Customer Services
Great!
Fantastic, attentive staff, not just minis for sale. I bought a Mercedes from here still got fantastic service. Nothing too much hassle
2021年10月7日
自発的なレビュー
Stratstone - MINI Chesterfield からの回答
Hi Kerry,
At MINI in Chesterfield we sincerely value your review.
Thanks for such a positive rating!
Take care,
Customer Services
Good service from start to finish
Good service from start to finish! Love my new car thank you so much!! Sales team very informative and nice dealership!
2021年8月16日
自発的なレビュー
Stratstone - MINI Chesterfield からの回答
Hi Bethany,
Thank you for taking the time to review us.
You have really made our day!
Customer Services
Great place to look for your new MINI…
Great place to look for your new MINI plenty of cars on display and very helpful sales team.
2021年7月9日
自発的なレビュー
Stratstone - MINI Chesterfield からの回答
Hi Chloe,
Many thanks for taking the time to provide us with this review.
We love to see such great feedback!
Customer Services
Purchase of Brand New Mini Cooper S
When entering Stratstone Chesterfield I felt at ease. I had recently had a not so great experience with another car company and felt quite pressured to make a purchase with them along with additional packages etc
When speaking to Jack at Stratstone, everything was explained to me and it was a pleasant experience, creating my new car!
I feel that the week leading up to collecting my car, I was reassured and talked through every step ready for collection. Which was great, especially because I'd not purchased a brand new car before and was unsure what happens at some stages.
Would definatley recommend purchasing from Stratstone to friends and family!
2020年11月23日
自発的なレビュー
Stratstone - MINI Chesterfield からの回答
Hi Emily,
Thank you for leaving us a 5 star review and for sharing your experience!
I am so pleased to hear that you have received excellent customer service throughout your dealings with us. I'm glad that Jack was able to reassure you throughout the process and make it a smooth transaction. I will be sure to pass on your kind feedback to him.
Thanks so much again for the review and recommendation.
Enjoy your new car!
Marcus Hallam
Head of Business
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