Purchased a car from AJ and he was really helpful and professional. Top class service! I have contacted him several times since and he has been really helpful. All the staff have been very helpful. If... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We were looking to upgrade our existing Mini Countryman for a younger model. Searched everywhere for several months all to no avail. Came across Stratstones who had in stock exactly what we wanted.... もっと見る
企業が回答しました
We visited Harrogate Mini not quite knowing what we wanted, we were met by friendly staff who were more than happy to assist. We spoke with Alex who was patient, knowledgeable and just a really appro... もっと見る
企業が回答しました
Review of Stratstone Harrogate MINI Dealership - Good morning, how can we help you ? Me - I'd like to park my car safely in the car park for its MOT and then when I collect it, I'd like you... もっと見る
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企業情報
当該企業による記述
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
当該企業による記述
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
連絡先
Wetherby Rd, HG3 1DH, Harrogate, 英国
- 01423 449990
4.3
優良
202件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I received very professional help from…
I received very professional help from the 2 men on the service desk
I think they were called Ryan and Richard. They dealt with my questions and were reassuring . They took time to explain.
2022年7月22日
Stratstone - MINI Harrogate からの回答
Hi Judith,
Thank you very much for 5* review!
We value your feedback and take pride in providing the best possible customer service!
Thanks again!
Customer Services
Professional all round service and…
Professional all round service and great customer experience
2022年7月15日
Stratstone - MINI Harrogate からの回答
Hi Trevor,
It is wonderful to receive such a positive review!
All the best!
Customer Services
Stratstone - MINI Harrogate からの回答
Hello Keeley,
Thank you so much for the review.
We're thrilled that you had such a positive experience!
We hope that you'll consider us again in the future.
Customer Services
Very friendly and very helpful all…
Very friendly and very helpful all through the experience .
2022年7月8日
Stratstone - MINI Harrogate からの回答
Hi,
Thank you so much for leaving us this great review.
Have a lovely day!
Customer Services
As good as usual.
2022年7月7日
Stratstone - MINI Harrogate からの回答
Hi Martin,
We are delighted to see such a positive review.
Have a great day!
Customer Services
After 2 attempts at booking a MOT and…
After 2 attempts at booking a MOT and service, I had rang at 4.30pm perhaps not a good time Andy ? didnt ring back. Next day I tried again success spoke to Ryan car booked in. Service Team Ryan was helpful and everything you could expect from a garage I have been with along time.
2022年6月22日
Stratstone - MINI Harrogate からの回答
Hi Mrs Exon,
Thank you very much for taking the time to leave us this positive review!
Our aim is to deliver a positive customer service.
Have a great week!
Customer Services
Smooth
Smooth, trouble free, p/ex of a used VW for a somewhat less used Mini. Cannot fault in anyway.
2022年6月17日
Stratstone - MINI Harrogate からの回答
Hi Stephen,
Thank you for such a positive review.
Have a wonderful day!
Customer Services
A very smooth purchase
A very smooth purchase, from walking into the showroom to leaving with a new mini.
2022年6月16日
Stratstone - MINI Harrogate からの回答
Hi Graham,
Thank you for giving Harrogate such a great review!
It really means a lot to us.
Thanks again!
Customer Services
All the team were very friendly and…
All the team were very friendly and professional.
Particular thank you to Ryan.
He took the time to explain and give options for my car. He went above and beyond to help with the problem that occurred that day.
2022年6月16日
Stratstone - MINI Harrogate からの回答
Hi Ms Jacob,
A big thank you for leaving us a 5* review!
Have a lovely day!
Customer Services
Stratstone - MINI Harrogate からの回答
Hi Darren,
Thank you for the positive review!
I will be sure to share it with the team here at MINI Harrogate.
Take care!
Customer Services
Amazing customer service
Amazing customer service from Ryan in the service department. Everything was explained very clearly to me about the work that was needed on my car and he even delivered it to me as I was unwell at the time. He went above and beyond. Well done Stratstone and huge thank you to Ryan, you are a credit to the dealership!
2022年6月8日
自発的なレビュー
Stratstone - MINI Harrogate からの回答
Hello Claire,
Thank you so much for your great review!
Your review is very important to us, as our goal is to deliver an outstanding customer experience.
Best wishes,
Customer Services
Going the extra mile!
Really friendly and helpful staff - both on the sales and the service side - who have excellent knowledge and seem to thrive on going the extra mile! Outstanding service at every visit.
2022年6月5日
Stratstone - MINI Harrogate からの回答
Hi Daniel,
Many thanks for taking the time to provide us with this review.
We love to see such great feedback!
Customer Services
Jordan was very friendly and polite and…
Jordan was very friendly and polite and didn’t push me to buy features for the car that I didn’t need.
2022年6月2日
Stratstone - MINI Harrogate からの回答
Hi Rowena,
Thank you for reviewing us!
We appreciate you taking the time to do this, and hope you have a great day!
Customer Services
straightforward informed salesman who…
straightforward informed salesman who was patient and well informed
2022年6月1日
Stratstone - MINI Harrogate からの回答
Hi Geoff,
We always appreciate positive reviews!
Thank you, and happy motoring!
Customer Services
Stratstone - MINI Harrogate からの回答
Hi Louise,
Thanks for the great rating!
We are always happy to help.
Customer Services
Exceptional customer service and…
Exceptional customer service and support thank you to all the staff at mini Harrogate
2022年6月1日
Stratstone - MINI Harrogate からの回答
Hi Laura,
We appreciate you leaving us a review - thank you!
Have a nice day!
Customer Services
Stratstone - MINI Harrogate からの回答
Hi,
Thank you very much for leaving a 5* review.
We really appreciate it!
Have a great day!
Customer Services
Great buying experience, faultless!
Our salesperson Andy made our buying experience smooth & enjoyable. He was a pleasure to do business with, he really did go above & beyond, exceeding our expectations.
2022年5月27日
Stratstone - MINI Harrogate からの回答
Hi Rachel,
Thank you for taking the time to leave us this positive review!
It’s lovely to see you had a great experience with us!
Customer Services
Excellent service
Excellent service, very helpful staff, great customer experience, I cant recommend them enough! Brilliant team! 10/10 Customer Service.
2022年5月21日
Stratstone - MINI Harrogate からの回答
Hi Sean,
Thank you for giving MINI branch Harrogate such a great review!
It really means a lot to us.
Thanks again!
Customer Services
10/10 for service
2022年5月14日
Stratstone - MINI Harrogate からの回答
Hi Greg,
We always appreciate positive reviews!
Thank you, and happy motoring!
Customer Services
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