Apauling aftercare rang for some one to look at our car said would call back no one did so i emailed them with my concerns after waiting 2 weeks without any responce when i bought the car i had a... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Apauling aftercare rang for some one to look at our car said would call back no one did so i emailed them with my concerns after waiting 2 weeks without any responce when i bought the car i had a... もっと見る
企業が回答しました
We dealt with Liam at Stratstone mini, Leeds. From start to finish he explained everything clearly, was knowledgeable and listened carefully to our needs. Most importantly, he did everything he said... もっと見る
企業が回答しました
Service here is brilliant and nothing short of outstanding. I was looked after by Michael his enthusiasm knowledge and high level of friendly impeccable customer service was truly outstanding. You are... もっと見る
企業が回答しました
I didn't purchase a Mini in the end but Tarran was so helpful, knowledgeable and friendly I had to put a review on. Tarran helped me locate possible cars suitable for me, telling me in detail about e... もっと見る
企業が回答しました
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
当該企業による記述
Gelderd Motor Park, Gelderd Road, LS12 6EG, Leeds, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Ranjit and team so helpful and efficient, sorted new part really swiftly, thank you so much Roxy

Stratstone - MINI Leeds からの回答
Another fantastic experience buying my second mini from Michael and the Leeds branch.
Wouldn’t go anywhere else.
The service, advice and attention to detail was outstanding.
All the staff team are very welcoming and made the whole experience a good one
Thank you again to Michael, a credit to the company

Stratstone - MINI Leeds からの回答
We purchased a new mini from stratstone leeds . Every part of the purchase was excellent . The whole team where amazing from choosing the car to collecting it . They gave us a fair price for our trade in vehicle , and when we collected our mini the team had gone all out to make it special for us .
Thank you Liam , James and Micheal at Stratstone !

Stratstone - MINI Leeds からの回答
Muhammed and the team were awesome.
Great customer experience from drop off to collection.
Thank you.

Stratstone - MINI Leeds からの回答
Visited show room to enquire about the new electric mini. Karl Smith sales rep introduced himself and was more than helpful in every aspect. Explaining differences in models/levels. Not pushy at all for the sale like they tend to be. Listened to everything I said/ wanted allowed me to get a feel for the car. Will definitely return with my business there in future and hope to deal with Karl again.

Stratstone - MINI Leeds からの回答
Not impressed!
£1000 below value for PX!
Then call to say what’s wrong ! You having a laugh , shame on you, definitely tell people regarding this experience!
Regards

Stratstone - MINI Leeds からの回答
First rate service - friendly, helpful, knowledgeable and professional. Would thoroughly recommend for an all round awesome customer experience. Many thanks for looking after us so well!

Stratstone - MINI Leeds からの回答
First class service from start to finish from Karl Smith at Stratstone Mini Leeds. Nothing was too much trouble. Phone calls returned promptly as well as emails and telephone messages. Perfect buying experience, thank you Karl.
Steve Brewer

Stratstone - MINI Leeds からの回答
Michael was my point of contact and I can’t sing his praises enough ! what a super friendly, patient man who never once made me feel pushed into a purchase was always making sure the car was right for me . He just made the whole experience of buying a car the easiest thing to do. The whole branch is great all super friendly and helpful. Added bonus the car is absolutely fabulous I love it !

Stratstone - MINI Leeds からの回答
Imran, Michael, Chris, Csilla have been absolutely brilliant and bent over backwards to get me my car in the day I wanted! Clear communication, helpful and polite through the entire process!
Thank you all who helped :)

Stratstone - MINI Leeds からの回答
Sales assistant Karl Smith went through everything clearly and professionally and kept me constantly updated via phone as to when my new carvwould be ready. No complaints wotsoever

Stratstone - MINI Leeds からの回答
Michael was absolutely brilliant. Really took time was not pushy for sales just let you look around really helpful nothing was too much. Cane back after a few months and purchased the car. He took great care with my mum and went through everything with her in such detail showed her inside the car how everything works. Gave extra bits he was brilliant and would definitely go back to him again he was amazing and a asset to your company

Stratstone - MINI Leeds からの回答
Karl was super fantastic creating an awesome buying experience & finding me a car to suit all my needs! Thank you!

Stratstone - MINI Leeds からの回答
Very good communication with us. He was very patient and overall 5 stars.. Thank you

Stratstone - MINI Leeds からの回答
Just wanted to say how excellent one of the staff was to me .yesterday I came in to order 2 new indicators for my mini coupe as some nice person stole the covers off.they was ordered and had to pick them up the following day from BMW. As I was leaving one of your sales staff approached me and said if I come tommorow he would fit them on for me.I thought how kind of him to actually care about his customers in a kind and generous way.I was so delighted and wanted to thank him for his help.He is the best.where do you get this kind of treatment anywhere now 100% putting the customer first so very happy thanjyou again for taking the time to help.

Stratstone - MINI Leeds からの回答
Service here is brilliant and nothing short of outstanding. I was looked after by Michael his enthusiasm knowledge and high level of friendly impeccable customer service was truly outstanding. You are looked after from start to finish no stone left unturned every question answered to get the right car for you at the right price .I would highly recommend this dealership as its the best I've come across in nearly 40 years .Well done Michael you are an absolute asset to the business.

Stratstone - MINI Leeds からの回答
Just wanted to let you know how amazing Rhiannon is on service, she's a big reason as to why I keep coming back! She's really friendly and helpful, and brightens my day up! if it wasn't for her I'd of given up my mini garuntee by now!

Stratstone - MINI Leeds からの回答
Great experience this weekend with Stratstone Mini Leeds!
First time service and Mo made it easy and enjoyable when visiting!
Communication was superb regarding completion and you felt welcomed rather than just another customer!
Superb and will be back!

Stratstone - MINI Leeds からの回答
Amazing service!!!!
I went to MINI Leeds couple of days ago and was greeted by Dave. The service from walking in to walking out is nothing but 5*. I needed to order a part, however I came into the garage after parts department had closed but Dave said he would ask the parts department and call me back the following day. After not having great experiences in the past with car garages and not been called when I’ve been advised I would be; Dave called when he said he would. He gave me all the information I needed and told me Ryan from parts would ring me when the part arrived. So the day after the part arrived and Ryan called me to let me know and I could go in at my earliest convenience. I wasn’t expecting the delivery to be the next day!! They fitted my part for me as well. Thank you so much for the great service and I will be coming back for further services in the future ☺️ would highly recommend!!

Stratstone - MINI Leeds からの回答
Recieved great service when buying our new mini from Mini Leeds , We travelled from Warrington to buy a car from Leeds as our local dealership didn't seem too bothered wether we purchased or not so there loss.
I can highly recommend the service we recieved here and they couldn't be more helpful when we were constantly changing specification and asking for prices thanks in particular to Dave and Mike for there perseverance..

Stratstone - MINI Leeds からの回答
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