Absolutley fantastic service from Stratstone Mercedes Leeds. The servicing staff go above and beyond to help. Going forward Stratstone Mercedes Leeds will be the only company looking after my Mercede... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Terrible Business Service, Paid the deposit agreed the financials, had a pick up date agreed, they didn't complete their work in time and delayed my pick up by 4 days. Then when I got the car within 2... もっと見る
企業が回答しました
More communication and updates through the long wait for the vehicle to be supplied would have been nice. The on line manual could be more intuitive as well.
An absolute pleasure buying my new car from Luke at Stratstone. The process was slick and the customer service was brilliant. From quote to collect it was all sorted within 8days and completely pain f... もっと見る
企業情報
当該企業による記述
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
当該企業による記述
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
連絡先
155 Gelderd Road, LS12 6BZ, Leeds, 英国
- 0113 201 5200
4.3
優良
781件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good service I live a mile from JCT600…
Good service I live a mile from JCT600 and prefer to drive 40 miles because of the service the staff and the quality
2026年11月3日
Exceeding expectations.
Exceeding expectations at the Leeds dealership, excellent professional customer service by all the professional people they have working there, went above and beyond than the extra mile, and a big Thankyou to Scott vehicle technician.
2026年10月30日
Supreme Service
Absolutley fantastic service from Stratstone Mercedes Leeds. The servicing staff go above and beyond to help. Going forward Stratstone Mercedes Leeds will be the only company looking after my Mercedes, even though i bought from a different Mercedes dealship. ☆☆☆☆☆☆☆☆☆☆ from me
2026年10月29日
Took two appointments and two days…
Took two appointments and two days leave after wrong parts ordered. No beverages offered. I was waiting 5 hrs over two days. Not really impressed
2026年10月26日
Constant communication and my problem…
Constant communication and my problem was solved quickly
2026年10月27日
Was made to feel very relaxed
Was made to feel very relaxed, and David was amazing, such a lovely person
2026年9月30日
Everything about the experience
Everything about the experience. The sales person wasn’t pushy, very knowledgeable and great to get on with. Thank you again Luke Thornton.
2026年10月24日
Is Anybody There....
More communication and updates through the long wait for the vehicle to be supplied would have been nice. The on line manual could be more intuitive as well.
2026年10月20日
Excellent service maintenance from Mercedes leeds
The service aftercare is brilliant,efficient staff. No waiting about and the bonus of the vehicle been valeted after the service makes a big difference it almost felt like I was recieving a new car after the service.
2026年10月19日
Martin was very helpful
Martin was very helpful, and made travelled from N Ireland and doing the deal easy. Everything was in place and no hassle. Would buy again.
2026年10月16日
Leeds Mercedes customer service
I found Leeds Mercedes staff professional & courteous which made my visit a pleasant experience.
2026年10月14日
An absolute pleasure…..
An absolute pleasure buying my new car from Luke at Stratstone. The process was slick and the customer service was brilliant. From quote to collect it was all sorted within 8days and completely pain free. Highly recommend 😀
2026年10月8日
Would like to leave a 5 star review for…
Would like to leave a 5 star review for a gentleman called Tyler Merritt. Both times I’ve had problems with my car, he dealt with it efficiently and has at times gone out of his way to help. Very pleased with his customer service. Would recommend Tyler to anyone that needs help at Mercedes Leeds.
2026年10月9日
自発的なレビュー
INVOICE MISSING
My overall experience was good but no invoice sent after CV boots replacement and wipeglass replacement.
2026年10月6日
Amazing experience
It was an absolute pleasure to purchase another Mercedes from the Leeds branch, and we couldn’t have been happier with the service we received from Luke Thornton.
Luke was amazing from start to finish. He was extremely helpful, knowledgeable and professional throughout the whole process, making everything so easy and straightforward.
We were so impressed with Luke that I have already recommended him to someone else who is looking to purchase a new GLCElectric car. I wouldn’t hesitate to recommend Luke and the Mercedes-Benz Leeds team to anyone looking for a new car.
Thank you again, Luke, for making the whole experience such a pleasure!
2026年9月30日
Shocking service
2026年9月29日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。