Subaru of America レビュー 114

My wife has a 2004 Outback that is driven around town. It has about 62,000 miles. During the last oil change I was told that the head gasket needed replacement at a significant cost and obviously the car was way out of warranty. I told Subaru that I was disappointed that such light usage resulted in a head gasket failure. Friends with a variety of cars said they had not experienced or heard of a head gasket failing after such low mileage and easy usage. To my surprise, Subaru responded and said that they would pick up the tab for the repair. That's customer support at the highest level.

I have purchased five Subaru's and with this exception they have all held up remarkably well. With Subaru's support like I experienced there will be a sixth.

I love my Subaru Crosstrek. It has all wheel drive, something that no other company really has. They've added versions of it to their SUV's, but they don't work like Subarus

This review is for the Subaru Ocala dealer in Florida. They were very professional and excellent attitude, and after negotiate couple hours, I could get a good deal...but is my responsability to mention the following...they pull the credit score from CREDCO and they are a spam with a lot of complaints, a gave a wrong (very wrong and very low) credit score, NOT your real credit score, so the dealer can increase your monthly payment. So you have to show them your real and updated Auto FICO score. Believe me, you have to fight a lot with any car dealer to get a good deal.

J'adore ! J'ai une vieille Subaru WRX et c'est une voiture vraiment géniale.

This is our families third Subaru. Our parents own two. This is our first. We are pleased to know we are safe on the road in our Subarus. Recently we had a huge set back. Our family had to rebuild the engine for our 2017 CVT Impreza Sport. Subaru Of America worked with our dealership to cover the cost with no future voids on the power train warranty. We are grateful t o be riding again. Smooth as the day we bought it. Every time we walk to our vehicles inside we calmly celebrate. We want to drive our cars more and more. We look forward to seeing what Subaru Of America has to roll out in the future. Have a super day in the land of the living. Later.

As James May said when testing the 2005 Outback for Top Gear "This car is built to last for generations", and he may be right. My 2007 Outback hasn't needed any repairs so far. It can always be trusted to work, even in temperatures down to -40C (I live in Norway), and it doesn't get stuck in deep snow or slippery mud. The downside is that Subarus are generally boring and old-fashioned compared to many other car makes.

I've had a replacement part issue during the new car and extended warranties. Now out of warranty the same has happened with the same replacement part.
Contacted Subaru of America (Based in Cherry Hill, NJ) and talked to customer care. I also wrote a message to them on their owner's "mysubaru" website. Both Subaru of America and my local dealership Curry Subaru worked with me to reduce the replacement cost. This is my third Subaru (1996, 2002, 2010).
Customer experience with Subaru of America is the best since I've been driving for all these years and other brands as well.
They could have easily told me that they could not help me and I would have had to pay full price. Again and again, I can't say enough good things about this experience.