The shorts that I wanted in a certain colour weren't in store in my size but the assistant ( manageress)? ordered them for me. She also ordered a pair of shorts that I had seen on sale online but was... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Called the Basingstoke store to check stock on a jacket for my son. Only available online but the salesman was really helpful & helped me work out what size would be best for him. Ordered online & arr... もっと見る
I needed new clothes as I have lost a significant amount of weight doing slimming world. I loathe shopping so adopt the magpie principle and pick up what I need then narrow down the selection. I saw... もっと見る
My original visit to purchase garment was fine, I had a receipt for garment purchased for grandson, who returned garment without receipt. Unfortunately and understandably they refused to allow exchan... もっと見る
企業情報
Superdry - Basingstoke について
当該企業による記述
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mens連絡先
13-15 Paddington House, RG21 7LJ, Basingstoke, 英国
- 01256 843580
4.8
優良
196件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great service very friendly & helpful
Great service very friendly & helpful
My only negative is there is so much stock you can’t really look properly
2024年11月27日
Superdry - Basingstoke からの回答
Hello,
Thank you for your kind words about our Basingstoke service and staff.
We're glad you found them friendly and helpful. We appreciate your feedback about the stock levels. We're always working to improve our customer experience, and we'll take your comments into consideration as we plan for the future.
Thank you for shopping with us!
Superdry Team
staff was very helpful
2024年11月13日
Visited the store in Basingstoke and…
Visited the store in Basingstoke and had amazing service and advice on various products. We purchased two coats and are very pleased with them.
2024年11月16日
Bought some shirts
Bought some shirts, got home, almost all of them had stains and holes. Had to return for a full refund which was inconvenient, and the guy at the till was very rude and dismissive. Never felt so judged in my life! Went to hollister instead
2024年10月30日
Superdry - Basingstoke からの回答
Thank you for sharing your feedback with us. At Superdry, we want you to have a great experience, so we're really sorry that we didn't meet your expectations on this occasion. We have taken onboard your feedback. Thanks again for taking the time to give us your feedback. We use all feedback to learn and improve.
Kind Regards,
Superdry Customer Care
Superdry - Basingstoke からの回答
Hello,
We appreciate you taking the time to review your recent experience with us.
At Superdry, we want you to have a great experience, so we are happy to hear everything went well.
Thanks so much for shopping with us.
Superdry Team
Online purchase experience was very…
Online purchase experience was very good delivery on time and easy hassle free return in store and exchange as well.
2024年9月15日
Store is well set out
Store is well set out, staff helpful and the clothes are in my top of first things to wear
2024年6月28日
Superdry - Basingstoke からの回答
We appreciate you sharing your feedback with us. We always aim to offer the best service to our customers every time, so it's really good to hear that everything's gone well. Thanks so much for your review and comments.
Shop assistants always ask if ok and…
Shop assistants always ask if ok and need help, the assistants are always really nice there.
2024年5月20日
Easy to find what I wanted to buy
Easy to find what I wanted to buy. Lots of choice and range of sizes
2024年5月17日
Superdry - Basingstoke からの回答
Hello,
Thank you for taking the time to leave a review about our Basingstoke store.
We endeavour to give our customers a really positive experience, so we're really happy to to read your kind comments.
Thanks again for the valuable review and for shopping with us. We really appreciate it.
Superdry Team
Superdry - Basingstoke からの回答
Hello,
Thank you for taking the time to give us your feedback.
At Superdry, we want you to have a great experience, so it's really good to hear that you're happy with your store visit.
Thank you for shopping with us, we hope to see you again soon!
Superdry Team
Fantastic Basingstoke staff
I ordered the clothes online for my wife, but was concerned that they would not be delivered to store before my holiday. I rang Basingstoke store who said both were in stock and would reserve them for me if the delivery was not there by lunchtime. Fantastic customer service from them.
2024年4月25日
Purchased on 20th April - Still not received the goods!!!
Purchased on 20th April, 11 days later and still not received my goods. Customer services elusive and unable to help!!! Wont buy from them again!!
2024年4月22日
Superdry - Basingstoke からの回答
Hi Doug,
Thank you for taking the time to give us your feedback. We always do our best to give our customers a positive experience, so we're really sorry that we've got it wrong this time. We have sent you an email to get this sorted out for you. Thanks again for taking the time to leave a review. We really appreciate all feedback.
Kind regards,
Superdry Care
Blue light discount offered without…
Blue light discount offered without question. Server happy and helpful
2024年4月16日
Excellent banter with the staff.
2024年4月6日
Friendly staff
2024年4月2日
Great service staff were helpfull in…
Great service staff were helpfull in assisting with me with what i looking for cargo pants jumper.thankyou.
2024年2月20日
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