Sophie at your Superdry Chelmsford store was amazing. Helped us exchange a jumper, no hassle whatsoever, suggested items that would be a similar design just not wool that I'd been given as a present... もっと見る

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Superdry only want people who are technically able to purchase their items. My mother attempted to buy a jumper as a gift from them but when it wasn’t in stock they refused to order her one in as she... もっと見る
The lady who served me (sorry don’t know her name) was so helpful. The store didn’t have the particular tshirt I wanted, she found it online and ordered it for me to be sent to my home. She was so ple... もっと見る
I ordered a few things online which came no issues. I needed to return one of the items and I seemed to have lost my email with order number and my online account didn’t have any information from this... もっと見る
企業情報
Superdry - Chelmsford について
当該企業による記述
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mens連絡先
41/42 High Chelmer Shopping Centre, CM1 1XB, Chelmsford, 英国
- 01245 697581
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
very good guidance and customer service
Excellent in store service- as well as…
Excellent in store service- as well as a great product
We were treated nicely at the till but…
We were treated nicely at the till but no one asked if we needed help
Staff were good but the store smelt…
Staff were good but the store smelt really bad and it made the clothes smell. Even after washing I can still smell it.
Ease of Service provided
Ease of ordering product very good, return of faulty product not so good.
Great service polite and dealt with…
Great service polite and dealt with return promptly
Had trouble sorting out return online hence why I went to the shop
I don’t like the quality of my jeans
I don’t like the quality of my jeans. I want to return it but I removed the label.
Won't exchange like for like
I purchased a jumper (£50) as a gift and it was too small for the recipient. I went to the store at the first opportunity I had. Even though they were still selling the same jumper at the price I paid for it (full price) they refused to swap the jumper to the next size up because I was outside of the returns/exchange window.
They would not have lost money or a garment they couldn't resell - instead they have lost a loyal customer. I will not spend any more money with them
Good customer service lovely coat
Good customer service lovely coat
Annoyingly purchase the coat and one week later it’s reduced by 30%
10 out of 10 - Quality
The lady in the Chelmsford shop knew exactly what I was after, within 2 minutes of being in the shop, she showed me the top i was after & I purchased it. I love Superdry quality. 10 out of 10
Chelmsford shop very helpful.
I ordered a few things online which came no issues. I needed to return one of the items and I seemed to have lost my email with order number and my online account didn’t have any information from this order. I tried to contact the live chat option but never anyone to help. Sent a couple of messages and no help at all. I then contacted the Chelmsford store and spoke to the manager Rosie. She went out her way and within the hour she called me back after speaking to the appropriate people with my order. I then took this item back into the store and got a refund. Very friendly staff and a great example of how shops are still the best way to shop in my opinion.
Winter coat.
My experience in buying a new winter coat was good apart from they didn't stock my colour,so stood in shop ordered a click and collect for item I wanted and it arrived very quickly and was perfect
quick delivery and prompt service when…
quick delivery and prompt service when needed an exchange polite and helpful staff
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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