Sophie at your Superdry Chelmsford store was amazing. Helped us exchange a jumper, no hassle whatsoever, suggested items that would be a similar design just not wool that I'd been given as a present... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The lady who served me (sorry don’t know her name) was so helpful. The store didn’t have the particular tshirt I wanted, she found it online and ordered it for me to be sent to my home. She was so ple... もっと見る
Superdry only want people who are technically able to purchase their items. My mother attempted to buy a jumper as a gift from them but when it wasn’t in stock they refused to order her one in as she... もっと見る
I ordered a few things online which came no issues. I needed to return one of the items and I seemed to have lost my email with order number and my online account didn’t have any information from this... もっと見る
企業情報
Superdry - Chelmsford について
当該企業による記述
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mens連絡先
41/42 High Chelmer Shopping Centre, CM1 1XB, Chelmsford, 英国
- 01245 697581
4.4
優良
165件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Superdry - Chelmsford からの回答
Hello,
Thank you for your kind words!
We're delighted to hear that you were happy with the speed of delivery, the quality of your purchase, and the helpfulness of our staff. We strive to provide our customers with a positive experience.
We hope you have a lovely Christmas,
Superdry
Brilliant service
Brilliant service, extra friendly and extremely helpful, the clothes I bought is gorgeous , the material is a little thin and am worried about it ripping but have been made aware that it is under warranty
2024年12月1日
Lovely warm coat although expensive…
Lovely warm coat although expensive much better quality than the cheaper versions
2024年11月28日
Superdry - Chelmsford からの回答
Hello,
Thank you for your kind words!
We're thrilled you love the warmth and quality of the coat. We appreciate you taking the time to share your experience.
Thank you for the support,
Superdry
Superdry - Chelmsford からの回答
Hello,
We appreciate you sharing your feedback about your experience at our Chelmsford store.
We always aim to offer the best service to our customers every time, so thank you for taking the time.
Thanks so much for shopping with us. If you loved your new purchase, don't forget to leave a product review too.
Superdry Team
Very helpful staff ordered sweatshirt…
Very helpful staff ordered sweatshirt for home delivery as they did not have the size required. Delivered on time.
2024年11月5日
Superdry - Chelmsford からの回答
Hello,
Thank you for shopping at our Chelmsford store.
We always do our best to give our customers a positive experience, so we're really pleased everything went well with your in-store order.
Thank you for your 5 star review.
Superdry Team
I had no trouble at all with purchasing…
I had no trouble at all with purchasing the gift card, it came very speedly. Very happy with service
2024年10月22日
Superdry - Chelmsford からの回答
Hello,
Thank you for taking the time to leave a review about our Chelmsford store and gift card purchase experience.
We always aim to offer the best service to our customers every time, so we're pleased everything went well.
Thanks for shopping with us we really appreciate it.
Superdry Team
Always happy with my purchases from…
Always happy with my purchases from Superdry.
Quality materials and a fair price mostly.
Easy to buy on line. Returning (due to wrong size mostly) is easy, no quibbles.
Awaiting a small delivery as I write this.
2024年10月13日
Superdry - Chelmsford からの回答
Hello,
Thank you for taking the time to review your recent shopping experience at our Chelmsford store.
At Superdry, we want you to have a great experience, so we appreciate your valued 5 star review and continued support.
Thanks so much for shopping with us, we really appreciate it!
Superdry Team
Really helpful and quick delivery
2024年9月20日
Superdry - Chelmsford からの回答
We appreciate you sharing your feedback with us. We always do our best to give our customers a positive experience, so we're really happy to read your comments. Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Customer Care
great rucksack
It was a great rucksack because the zips opened very well and it’s a bright colour.
Plenty of room well made.
2024年9月23日
Fantastic service
Fantastic service. The person on the cashier was very helpful. He went above and beyond to find me what I needed.
2024年9月5日
Helpful staff and lots of choice of…
Helpful staff and lots of choice of colours and styles of tShirts
2024年9月4日
Great customer service
Great customer service. Item out of stock in branch but ordered with free delivery and it arrived within 48 hours.
2024年8月26日
Superdry - Chelmsford からの回答
Hi, thank you for taking the time to leave a review. We always aim to offer the best service to our customers every time, so it's really good to hear that everything's gone well. Thanks again for the review. We really appreciate it. Kind Regards, Superdry Customer Care
Great item …delivery snail pace
Great item …. But was promised delivery to store in 24 hrs it took 5 days 👎🏻
2024年8月25日
Superdry - Chelmsford からの回答
Hello,
We really appreciate your great feedback about your shopping experience at our Chelmsford Store.
We endeavor to give our customers a really positive experience, so we're really happy to read your comments.
Thanks so much for shopping with us. If you loved your new purchase, don't forget to leave a product review as well!
Superdry Team
The customer service was outstanding…
The customer service was outstanding due to the young lady serving. She was very knowledgeable and clearly very good at her job
2024年7月9日
Top marks
Very nice staff - super friendly and good service. High quality clothing, all in all an excellent store
2024年6月21日
Superdry - Chelmsford からの回答
Hi Paul,
We appreciate you taking the time to review your recent experience with us. It's really good to hear that everything's gone well.
Kind regards,
Superdry Care
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