First time I've purchased anything from here very pleased with placing my order on line and buying a coat in store. Staff very helpful and professional. My son buys all his clothes from superdry g... もっと見る

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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I popped into Superdry in Hull to return an item bought on line. The assistants were very friendly and helpful, they helped me find an alternative and discussed products that are simular and asked det... もっと見る
I have already emailed my customer feedback in and had no response. Overall view no interest or ownership of online orders at the Hull store. Tracking details for order suggested it had been sen... もっと見る
At age 69 my first experience of Superdry was in Hull. Sales lady knew her stock well and showed several choices. My size ( need to go up a size in this brand) out of stock but lady found items on com... もっと見る
企業情報
Superdry - Hull について
当該企業による記述
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mens連絡先
3, St Stephen's Centre, HU2 8LN, Hull, 英国
- 01482 224015
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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Good helpful knowledgable store service…
Good helpful knowledgable store service (but appeared short staffed) Good on line delivery via on line
Staff are always helpful and polite
Staff are always helpful and polite,
Clothes are always a lovely quality material 👌
Faultless service
I visited my local store to buy a coat I had been eyeing up for a while. Received a friendly welcome just as I walked through the door. Had a few try ons but the coat I wanted was not in store. I went to a member of staff who checked the back for me but we ended up ordering it there and then on the staff iPad (which gave me free shipping!) and she was super helpful with ordering this. It came by Evri which was excellent for me so I could order it to a pick up point. The coat I ordered is absolutely brilliant, gorgeous material, well-made and very good value for money. It will last me years!
Very very pleased with the overall service and would recommend this store to everyone who is thinking of making a purchase.
Excellent service all round. Intelligent and helpful staff in store.
Excellent service in store with very pleasant and efficient sales person. She ordered item for me online and it arrived within two oe three days.
Love shopping at superdry
Love shopping at superdry. Quality is so much better then any other brand. Mostly I buy new back packs or large hoodies. Since I'm fairly large , some things don't fit. Staff are all great at the store I go to. Very helpful. Happy with prices. You get what you pay for.
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Collection of order from local store
I collected an order from my local superdry store. Its a large, clean well set out store with so much to chose from. The reason for the four stars and not five is when I went into store stood by the till waiting to be served no staff were visible. I waited a good five minutes and then decide to explore the store in search of someone. The two very young staff were at the back of the store talking and attending to a rail of clothes. I asked "is anyone serving please" they just looked at me, followed me over to the tills and asked what I wanted. I explained here to collect an order and explained I was stood here for while before trying to find them. She didn't say anything, no sorry, just looked at me and went to get my order, handed it to me said nothing and I left. It was so rude and disappointing and no need, customer service needs to be taught and friendly is a must. Put me off going into store.

Superdry - Hull からの回答
The staff were helpful and helpful but…
The staff were helpful and helpful but the item was on sale for 18.99 and they charge us full price and we didn't realise they charge us full price until we return home and was removing the label

Superdry - Hull からの回答
Order on line fast delivery
Order on line fast delivery, item ordered were my usual size but when they arrived the items were to small ! Visited their shop in Hull and returned the items and received a full refund.

Superdry - Hull からの回答
Staff very helpful in resolving an issue
Amazing Customer Service
The quality of clothing is high
The quality of clothing is high, service is perfect. The only thing I am not happy with is that sizes run very small.
I haven't picked up my items yet
I haven't picked up my items yet. But I was disappointed to learn later that day that the items I just purchased in a physical Superdry shop (on sale, Kami jumpsuit and a checked coral warm shirt for women) were £15 cheaper online same sizes and all. Due to circumstances, I just returned the items to the shop and reordered them online instead. So I wasn't able to ask if they could match the price as it's the same shop. But I would have thought that the items would have had the same prize, no matter if I bought them online or in a shop. On sale I'd expect the opposite more (cheaper in shop than online)
Plenty of choice
Plenty of choice, good quality modern style clothing, no pushy sales people.
Great people
My experience in Superdry Hull is good. The counter clerk and ground staff are very helpful. They are courteous and helpful always willing to assist. I tried booking online and wanted to pick up from store to avoid the delivery charge, but could not. When I got to the store, they assisted me with the same thing I wanted because the prices in-store was slightly higher. The lady did it for me happily and promised the product will be delivered free of charge.
The delivery service was the only side that had issue but Superdry and her staff are excellent! Cheers
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