My experience at Portsmouth store was very poor. The lady on the other side intentionally put a refund when she was clearly holding the clothes which I wanted to exchange. She claimed to be a manager... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Outlet Shop - GunWharf. So much choice. Great Black Friday Deals Staff (Ewan) super helpful and professional. Tried all avenues to rectify an issue (removing a factory tag). Unfortunately this wa... もっと見る
The member of staff that served us was just lovely. She offered us a warm and welcoming greeting whilst looking at items in the shop, my son tried some clothes on in the fitting room and he said i... もっと見る
I went to the Gunwharf Super-dry outlet not looking for anything in particular but as I walked through the shop all of the deals were amazing, most of the deals were on various items so u could mix an... もっと見る
企業が回答しました
企業情報
Superdry - Outlet Portsmouth について
当該企業による記述
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mens連絡先
Unit 52, Central Building Gunwharf Quays, PO1 3TZ, Portsmouth, 英国
- 02392 864846
4.6
優良
214件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Outlet Shop GunWharf - Fab.
Outlet Shop - GunWharf.
So much choice. Great Black Friday Deals
Staff (Ewan) super helpful and professional. Tried all avenues to rectify an issue (removing a factory tag). Unfortunately this was not possible and we could not purchase one item but he gave us lots of other possible options.
Love Supedry clothing will continue to make purchases.
2023年11月19日
The was good
The service was good, due to too much stock and racking upstairs in the Gun Wharf branch, my wife walked into a bulk stack resulting in heavy bruising on right leg,mentioned to staff while purchasing at the till, they was to busy to help.
2023年11月18日
Hard to find your size Portsmouth
I found it difficult to identify the sizes, lots and lots of Small and X Small with the occasional larger sizes hidden in between. very nice clothing great environment.
2023年11月19日
Not impressed with the staff.
Generally speaking the staff weren’t very welcoming or overly helpful at the Gunwharf store in Portsmouth. Especially when I asked one of them if they had a particular item in stock. She couldn’t walk away from me fast enough after her blunt answer. It must stress this complaint was over 2 separate visits in 2 weeks. The member of staff who served us at the till was alright. The others I was not so impressed with.
2023年11月17日
Amazing quality
2023年10月19日
Really pleased with the quality
Really pleased with the quality, colour and fit, the staff at the gunwarf store were very helpful and friendly
2023年4月9日
lovely staff
lovely staff, really helpful, good selection of clothes, very appropriate for season
2023年4月2日
I am really happy with the coat I…
I am really happy with the coat I purchased from yourselves your staff are very polite and helpful
2022年11月19日
Great Service
Website was easy to use to find what I wanted and to order it. Choice of delivery options including store pick up which I chose. The store pick up was quick and easy as you would expect but I did pick up just as the store opened on a weekday so the store was quiet.
2022年11月4日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Easy returns
Returned an online purchase as they didn’t fit and it was pretty straight forward as far as returns go :)
2022年8月23日
Superdry - Outlet Portsmouth からの回答
Hi,
Thank you for taking the time to leave a review. We always do our best to give our customers a positive experience, so we're really pleased that everything has gone smoothly. Thanks so much for your review and comments.
Superdry Care
Excellent helpful staff
Was returning goods and met with extremely friendly and helpful staff at Gunwharf…
2022年7月19日
Superdry - Outlet Portsmouth からの回答
Hello Katrina,
We appreciate you sharing your feedback with us. At Superdry, we want you to have a great experience, so we're really happy to to read your comments. Thanks again for the review. We really appreciate it.
Superdry Care
Awesome …staff are friendly and helpful…
Awesome …staff are friendly and helpful with all of their customers
2022年7月19日
Superdry - Outlet Portsmouth からの回答
Hi,
We appreciate you sharing your feedback with us. At Superdry, we want you to have a great experience, so we're really pleased that everything has gone smoothly. Thanks again for the review. We really appreciate it.
Superdry Care
Happy costumer
Nice and quality staff 👌 Happy with my chlotes how I bought. All the time polite and smiling people in the store. I am meeting AMBER, saleswoman, Amber 5 🌟🌟🌟🌟🌟 for you!!!Thank for my experience with Superdry in Portsmouth mall store.
2022年6月24日
自発的なレビュー
Superdry - Outlet Portsmouth からの回答
Hello Carmen,
We appreciate you taking the time to review your recent experience with us. We always aim to offer the best service to our customers every time, so we're really pleased that everything has gone smoothly. Thanks for taking the time to leave a review. We really appreciate it.
Superdry Care
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