Speedy delivery. Second purchase of identical item as my other daughter wanted same as sister. Store had no more in stock but lovely assistant ordered on iPad had it delivered to daughter in Lon... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Every time I use the store I am greeted by a friendly face and attentive staff that even remember my name. More retail outlets could learn a lot from the way your staff deal with customers. I alw... もっと見る
OXFORD Store. Can't fault the brilliant customer service we received in the Oxford store from Anne-Marie. We had a faulty garment and Anne-Marie was so helpful, resolved the issue and turned a negativ... もっと見る
I didn’t find that there was any particular customer service elements that I found particularly Noteworthy, but the jacket that I bought still had the grey metal security device attached to it when I... もっと見る
企業情報
Superdry - Oxford について
当該企業による記述
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mens連絡先
216, The Westgate, Queen Street, OX1 1PE, Oxford, 英国
- 01865 791189
4.6
優良
246件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great quality but please improve the…
Great quality but please improve the lighting on your Oxford store.
2025年5月30日
Superdry is always exciting and inviting.
Range of clothing is always good. The quality is superb. Styles which have been popular come back the following year. Staff are always friendly and helpful. Absolutely my favourite shop to browse in at all times of the year.
2025年4月1日
Great clothes
I always purchase Superdry clothes due to the style, way they are made. Great choice of clothes, accessories available. When you place the order it is always a quick despatch to either your house or to your local store. 🌟🌟🌟🌟🌟
2025年3月20日
自発的なレビュー
That was a nice jacket
2025年1月19日
Never delivered/ disappointed
I ordered a jacket from SuperTry and initially requested home delivery. However, as I wasn’t available at the time of delivery, I redirected it to a local pickup location. Unfortunately, the jacket was never delivered there and was eventually returned to the sender after a week. Although I did receive a full refund, I was disappointed as I really wanted the jacket. It’s a shame when you don’t get what you expect, especially after trying to resolve the situation
2025年1月12日
Ordered a replacement shirt in the…
Ordered a replacement shirt in the shop, card was charged but I was told the order did not go through. My account has been charged, it’s not a ghost order which is what I was told in the shop.
2024年12月29日
worker was rude and stank of bo
worker was rude and stank of bo. absolutely disgusting
2025年1月3日
自発的なレビュー
Amazing jacket 👏
2024年11月26日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Superdry - Oxford からの回答
Hello,
We're so glad to hear that you were happy with your purchase.
It's always rewarding to know that our products bring joy to others. Thank you for shopping with us and we hope to see you again soon!
Kind regards,
Superdry
Excellent Service and Shopping Experience at Superdry Oxford Street
I had a great experience shopping at the Superdry store on Oxford Street. The staff were incredibly friendly and helpful, especially in assisting me with finding the right styles and sizes. They were knowledgeable about the products and made the shopping process smooth and enjoyable. The store was well-organized, and I appreciated the efficient and attentive service. Definitely one of the best shopping experiences in London!
2024年11月13日
Amazing service,Extremely reliable,slightly expensive
Had no trouble inside in terms of finding the perfect piece of clothing
Amazing collections
Nice atmosphere
Perfect first time experience
2024年11月4日
Exchanging a top
I had ordered a top for my son for Christmas in size medium at Superdry online, only to discover that I should have ordered a size small. I went into my nearest Superdry store, some 20 miles away, where the assistant very kindly provided me with a refund, thus enabling me to purchase the same top but in a different colour, as they had no small in the original colour purchased. Overall, the experience was very good and much easier than having to post the item back and wait for an exchange through the post.
2024年10月30日
Great clothes
Great coat 🧥 warm and dry, just makes sure you buy slightly bigger size than you need
2024年10月25日
Superdry - Oxford からの回答
Hello,
Thank you for sharing your great feedback with us.
We always aim to offer the best service to our customers every time, so we're really happy to read your comments about your shopping experience at our Oxford store.
Thanks for shopping with us, we really appreciate it. If you loved your new purchase, don't forget to leave a product review as well!
Superdry Team
Superdry - Oxford からの回答
Hello,
Thank you for sharing your 5 star review with us.
At Superdry, we want you to have a great experience, so we are delighted with your feedback regarding our Oxford store.
Thanks so much for shopping with us, we really appreciate it.
Superdry Team
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