Superdry - Silverburn レビュー 

Saw a woman’s Neon Vintage Logo Hoodie in store, unfortunately they didn’t have my size in stock. The assistant was very helpful, I paid then and there and they ordered my size to be delivered to my house FoC. It arrived 2 days later, excellent turnaround.

Store staf at Silverburn Glasgow shop are superb. Always go that little bit extra with help and information. Nothing ever seems t be a problem. Most of my orders are on line and I collect there. Once again first class service

Returned jacket back to silverburn Glasgow store. Service was impeccable and return made easy. Thanks .

The sales assistants were very kind, respectful and helpful! Excellent customer service! Very happy with the hoodie I bought and pleased that the payment for other hoodie I returned was back in my bank account the next day :)

easy to use and efficient, fast online ordering to store collection and staff member in store exceeded my expectation level, in helping me.
an altogether first class experience

Very Happy with my joggers. Fit perfect.Was quick with sending them out.No problems. Thankyou.

Buying and returning was so easy , manager and staff was extremely helpful

Amazing service, thank you

Friendly and helpful staff greeted at front door and made to feel welcome. And asked if needed any assistance, .

Fast delivery, excellent price in sale!

Wife ordered me a hoodie at local store (Glasgow Silverburn) for delivery. There was an issue with the order not feeding through properly, but when querying delivery date with store, they couldn't have been more helpful.
Assistant spent several minutes chasing up order with Superdry online team, then when confirmed it was a "ghost" order, arranged refund, and allowed me to select another hoodie with a special discount to match the original order's price. A few days later a mail arrived from the online store, offering us a 10% discount for an online order as compensation.
Couple that, with finding a coat at their Glasgow Braehead store for my son, down from £250 to £75 during the sale (to which the local manager arranged another 10% off, when I asked if the online 10% voucher could be used - it couldn't, so I still have that to use), and I've been very impressed with the customer focus and staff at both of the stores I've used recently.
Quality of the hoodie and coat are excellent, the hoodie's the most comfortable I've found in ages.
My son has a Superdry backpack for school bought in a sale 4 years ago, and it's still totally intact and looks brand new. Before then, he was having to get a new bag at least once each school year.
Will definitely be back for more.

The young people in the shop at silverburn were very helpful and knowledgeable about the products and made you feel at ease

Ease of purchase,quality of merchandise and service,attentive and efficient staff.

I did not get to collect the parcel as it was sent back saying it was to small .I think this is not professional as now i need to pay the full price for the items as I Got them in the black friday deal so I will not be purchasing them now .

On time, quick service

I ordered a black coat from Silverburn, XS was out of stock ..
I got the coat ordered and delivered free of charge , & 3 days earlier than planned .. £30 off Black Friday deal !!
I was treated like a Queen in store and felt overwhelmed by the excellent service I received by both sakes advisor , & the duty manager ..
I am 1 very happy customer .. thank you so much Superdry Silverburn..

Purchased in Silverburn, the branch didn't have correct size so offered to order it for me online with 10% off and free delivery. It was a no brainier and fantastic service! Well done 👏🏻