Ordered a skirt in store but never arrived checked why and IT issue refund arrived and lovely assistant told me to reorder online as they had some but delivery was indicated as 29th but arrived 23rd... もっと見る

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Twice I have ordered online and not received my order. I have only ever ordered from here twice so that's every single time. Before Christmas I ordered a red hoodie that did not arrive and then in the... もっと見る
In all honesty I visited Touchwood, Solihull superdry and the lady that served me at the till didn’t greet me, say please , thank you and didn’t raise a smile. It would have been nice to have been g... もっと見る
企業が回答しました
Really nice quality clothing, and the Gilet i bought makes sense for the environment too with its padding made from recycled plastc bottles. Good price too on the bright yellow coloured ones. An... もっと見る
企業情報
Superdry - Solihull について
当該企業による記述
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mens連絡先
Su-62, Touchwood, B91 3GJ, Solihull, 英国
- 01217 040659
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Really nice quality clothing
Really nice quality clothing, and the Gilet i bought makes sense for the environment too with its padding made from recycled plastc bottles.
Good price too on the bright yellow coloured ones.
And the colour means my wife can find me easily if i wander off, not sure if thats a good thing though.
always shop here it's local to me
always shop here it's local to me, great friendly staff always helpful and music in background is always perfect .
Ordered a skirt in store …
Ordered a skirt in store but never arrived checked why and IT issue refund arrived and lovely assistant told me to reorder online as they had some but delivery was indicated as 29th but arrived 23rd so very pleased. Although I had to pay delivery they did provide a voucher of £10 to spend for the problem
Well done Superdry solihull
Easy to return online purchase to the …
Easy to return online purchase to the Solihull store where the staff were really personable and friendly.
Fast receipt of online purchases.
Really like my jacket
Really like my jacket. Fits well & was delivered quickly. Reasonably priced also.
Speed of order delivery to store.
Speed of order delivery to store.
Ease of returns.
Great product quality.you can tell all materials are high grade.
Speedy delivery a great quality clothing
Great in store service
Great in store service, also as item I wanted was not in stock sales assistant arranged for online order and delivery which was as quick as promised excellent service all round thank you
Seamless experience
Easy to order, chose my store to deliver to and it was there the next day. Regular updates via email from order to collection. Will definitely order online again!
speedy and efficient
Very fast and reliable service I can't…
Very fast and reliable service I can't believe my jumper was cheaper online and the shop worker ordered it for me 👍
Unprofessional service
I bought a jacket that wasn't waterproof because of quality issue thats why I took back to the store in Solihull. Here the store manager didn't accept my complaints because I didn't have the tag ( I threw away before I used only one day ) for this jacket but I have receipt. She told to me I have to send an email to the customer service but there told me: They can't do any refund to me because this depends on store manager.... As I see the quality became worse and price is higher for no reason...
My 1st ever purchase from Superdry and…
My 1st ever purchase from Superdry and im wondering why its taken me so long. Purchased a coat in store and the store assistant made my visit very personal. I then purchased a further 2 coats online as i wanted more :)
Unfortunately down to the delivery…
Unfortunately down to the delivery company that was contracted to bring my jacket it was delivered to the wrong address and thrown over the gate onto a wet, muddy ground. Because the site was not secure it was taken. I hope this gets rectified with the upmost urgency, KM.
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