Superdry - Tunbridge Wells レビュー 93

Super fast delivery and returns
Friendly helpful staff go above and beyond to help find what you’re looking for.Brilliant shopping experience🫶

Quality product

First jumper delayed by a day but second jumper in store next day as promised on online site. Will see how quickly refund comes on one jumper - ordered same of different sizes as non in store to try on. Staff in shop in Tunbridge Wells very helpful and knowledgeable.

Japanese inspired typography,just love it.

Customer service in shops excellent , online order which was late,had to return one due to late delivery and collect one from another shop. Delivery service from Evri rubbish, they shouldn’t use them

Quick delivery. Good communication thought the item arrives before the estimated delivery date :-) Good customer service in the actual shop where I went with some queries about the item.

Rude staff on collection. Felt like I was interrupting a personal conversation at the till/collection point. No greeting/thank you or goodbye.

There’s no doubt that the quality is the best
I was a little disappointed that I couldn’t get a tracksuit, but separate joggers and separate hoodie witch is not what I expected, and finding a good match both colour and material was difficult.
Next time I know

Always quality clothes from Superdry, quick shipping

Helpful staff, good range of clothes

I needed to return an item today & took it to the Tunbridge Wells store. The process could not have been easier. The guy was super helpful in sorting an exchange for a second item which they didn't have in stock.

Brilliant company to deal with. Easy online ordering & delivered on time. Unfortunately, I needed to return an item (through no fault of Superdry) & I returned it to my local store. They couldn't have been more friendly & helpful. More than happy to purchase from Superdry again.

Good shop well stocked helpful staff. A good reason to go to the shopping centre!

Store was tidy and well laid out, plenty of sizes and styles available, till service was friendly and efficient

Arrived on time . Good quality hooded jacket ordered for my son size large but had to order another in an extra large as it came up small. Easy return at local store in Tunbridge Wells , although ordered online. Served by Saskia , who was very friendly. Quick refund to account. Very pleased.

Easy to exchange and return goods which I'd bought online. Very helpful staff. Great product too.

Although we needed to return the jacket, due to a double-purchase, it was a lovely product. The returns process could not have been easier.

Helpful staff, great fitting products.
Highly recommend actually visiting a store as Thier products lol even better in real life and you can experience the quality and fit.