First jumper delayed by a day but second jumper in store next day as promised on online site. Will see how quickly refund comes on one jumper - ordered same of different sizes as non in store to try o... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Great price, great product (very warm parka coats made with recycled material). Bought from Superdry website in the end and had delivered (arrived very quickly). Tried various shapes and sizes in sto... もっと見る
Order fulfilled quickly. I’ve messed around with sizes and it’s been handled seamlessly. Returns and refunds etc all v easy.
Superdry great clothing company,sadly I purchased wrong size.so pleased I could return via one of there shops,will purchase once refunded thank you 🙏 . Great staff at Tunbridge Wells store 🏬
企業情報
Superdry - Tunbridge Wells について
当該企業による記述
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mens連絡先
102, Royal Victoria Place, TN1 2SR, Tunbridge Wells, 英国
- 01892 618989
4.6
優良
95件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
His and hers parka coats
Great price, great product (very warm parka coats made with recycled material). Bought from Superdry website in the end and had delivered (arrived very quickly). Tried various shapes and sizes in store at Tunbridge Wells. Didn't have our sizes in the shop in colours we wanted but very helpful assistant. So in the end we both knew we wanted the coats but in a different colour than they had. Found on-line the next day.
2022年12月9日
Your staff were extremely helpful and…
Your staff were extremely helpful and polite. Nothing was too much trouble for them .
2022年12月9日
Excellent service
Coat on sale was nice. I don't think I'd want to pay full price for it though to be honest.
I picked up the coat from instore and was really impressed by the service. It wasn't difficult to collect and the staff even offered me to try it on before I left which was a nice touch. As someone who buys a lot online and collects in stores that was a rare thing as normally you just get your package and brushed off.
2022年11月25日
The staff were friendly and helpful
2022年11月18日
Helpful staff
The member of staff who served me was very knowledgeable about the products and was extremely helpful.
2022年11月17日
Very good helpful service and pleased…
Very good helpful service and pleased with a great product I bought Three hoodies for my Grandsons and another for my son as I was so pleased with them
2022年11月25日
Great in store service but no…
Great in store service but no notification given when item arrives in store
2022年10月28日
Helpful and friendly staff member
2022年10月12日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Superdry - Tunbridge Wells からの回答
Hi - thanks so much for this review! We have passed this feedback on to let the store staff know they have been recognised and appreciated. Thanks again for taking the time to let us know!
Kind regards,
Superdry Care
Always outstanding
Always outstanding. Beautiful clothes, quick delivery.
The staff at the Tunbridge Wells store were so helpful. Really fantastic customer service.
2022年8月8日
Superdry - Tunbridge Wells からの回答
Hi Valerie,
We appreciate you sharing your feedback with us. At Superdry, we want you to have a great experience, so we're really pleased that everything has gone smoothly. Thanks so much for your review and comments.
Superdry Care
Overall not a great experience.
2022年7月25日
Superdry - Tunbridge Wells からの回答
Hi Chris,
We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so we're really sorry that we didn't get it right this time. We will endeavour to do better next time. Thanks again for taking the time to give us your feedback. We use all feedback to learn and improve.
Superdry Care
Excellent customer service in store and…
Excellent customer service in store and quick delivery of product that we had to order.
2022年6月9日
Superdry - Tunbridge Wells からの回答
Hi Jon,
Thank you for taking the time to leave a review. We endeavour to give our customers a really positive experience, so we love to hear from happy customers. Thanks so much for your review and comments.
Superdry Care
Great quality clithing wife loves her…
Great quality clothing wife loves her duvet coat as she calls it
2022年1月8日
Excellent help and service from Milly…
Excellent help and service from Milly at Tunbridge Wells.
2021年12月29日
Ordering was easy and delivery was…
Ordering was easy and delivery was within 4 days, jacket is superb, excellent quality.
Will definitely use again
2021年12月19日
Online purchase
Ordered a coat online. Arrived swiftly but was too big. I reordered into store and took the first coat back at the same time to exchange. The shop assistant was very helpful, it was a smooth process, and the coat is fantastic!
2021年12月3日
Nice design and good quality.
2021年11月25日
The team in Tunbridge Wells were super…great service in y Wells
The team in Tunbridge Wells were super helpful ordering a ladies parka online for me when they didn’t have the one I wanted in store. When I returned it the next week to get the next size down the return was very easy and took no time at all. Makes me want to shop in stores rather than online for the service.
2021年11月24日
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