ã¬ãã¥ãŒã¯ã¬ãã¥ã¢ãŒã®å人çãªæèŠã§ãããããç¹å®ã®èšèŒå 容ãæ€èšŒããããšã¯ãããŸããããã ããããžãã¹äžã®ååŒãè¡ãããããšã確èªã§ããå Žåãã¬ãã¥ãŒã«ã確èªæžã¿ãã®ã©ãã«ãä»ããå ŽåããããŸãã詳现ã¯ãã¡ã
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Ich finde das Service von Swapfiets groÃartig. Beim Abholen des Rades im FrÃŒhjahr wurde alles genau eingestellt und erklÀrt und jetzt im Herbst hat die RÃŒckgabe ebenfalls ganz unkompliziert funktionie... ãã£ãšèŠã
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Sehr freundlicher Mitarbeiter bei der Ãbergabe, schöne Bikes. Kleine Hiccups wie zb dass der mitbestellte Korb dann mit dem Rad doch nicht kompatibel war, da es vorne einen fix montierten Strahler h... ãã£ãšèŠã
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Ich bin mit dem Service und der ZuverlÀssigkeit von Swapfiets Ãsterreich sehr zufrieden. Hier sind ein paar GrÃŒnde dafÃŒr: -Schnelle Termin Vereinbarungen. -Swapfiets-Reparaturservice ist inklus... ãã£ãšèŠã
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Die Reservierung per App ging super einfach, die Abholung dauerte genau 5 Minuten, ich habe noch die Diebstahlsversicherung dazugebucht um ca. 3⬠im Monat, was meiner Meinung nach in StÀdten... ãã£ãšèŠã
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Das Fahrrad-Mitgliedschaft | Kostenlose Reparaturen â wann du willst, wo du willst | Wir machen StÀdte lebenswerter
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4.6
153件ã®ã¬ãã¥ãŒ
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ãã®äŒæ¥ã¯æè¿ã顧客ã«ã¬ãã¥ãŒãäŸé ŒããŠããªããããã¬ãã¥ãŒãå šäœã®æèŠãåæ ããŠããªãå¯èœæ§ããããŸãã
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ã¬ãã¥ãŒãè©äŸ¡ã®ååŸæ¹æ³ãã¹ã³ã¢ãªã³ã°ãã¢ãã¬ãŒã·ã§ã³ã®ããã»ã¹ã«ã€ããŠç¢ºèªããã
Swapfiets Ãsterreich ããã®åç
Hi Reza, thanks for leaving us such a nice review. Makes us happy to read!!!
Swapfiets Ãsterreich ããã®åç
Hi Abdullah, es tut uns leid zu hören, dass du nicht zufrieden bist! Ich wÃŒrde gerne mit dir nach einer Lösung suchen und habe dir eine direkte Nachricht gesendet. Liebe GrÃŒÃe Steffen
The guide was very nice, he explained everything I needed.
Swapfiets Ãsterreich ããã®åç
Hi David. That sounds great. We are glad to hear that you were happy with our service and team at the store.
Best regards,
Nina
Swapfiets Ãsterreich ããã®åç
Hi Ravi,
I'm sorry to hear your bike isn't working properly. Let's make an appointment so we can make sure you get a new bike! You can plan your own appointment via our app, or contact our customer service at info@swapfiets.at
Looking forward to hearing from you!
Kind regards,
Lotte
Very friendly, personal approach from the staff - very helpful. ;-)
Highly recommend.
Swapfiets Ãsterreich ããã®åç
Hi Sven,
So glad to hear that you were so happy with our service. Thanks for sharing this review with us.
Best,
Nina
The onboarding process was super smooth and easy, the rental price is excellent and the staff at the store were very kind.
The only thing I didn't like: the bike is too heavy which made it very difficult to get in the train with it.
Swapfiets Ãsterreich ããã®åç
Hi Sandra. That is great to hear. Thanks for this positive feedback. And we hope everything else is to your liking except the weight!
Best,
Nina
The boy attended me very well and quickly, nothing to say, he gave me good attention.
Swapfiets Ãsterreich ããã®åç
Hey Federico, we're super glad to hear it, thank you for your feedback! :)
Ich bin sehr zufrieden mit dem erhaltenen Service.
Das Personal ist sehr professionell und aufmerksam.
Ich musste etwas warten, aber es hat sich auf jeden Fall gelohnt.
Danke schön.
Swapfiets Ãsterreich ããã®åç
Vielen lieben Dank fÃŒr das super Feedback und die tolle Bewertung. Wir freuen uns sehr.
Liebe GrÃŒÃe,
Nina
Itâs not working totally zero
Swapfiets Ãsterreich ããã®åç
Hi Mustafa,
I am really sorry to hear your experience with us was so poor. I would like to discuss this case with you personally, so I kindly ask you to write us an email to info@swapfiets.de so we can find a solution together!
Best regards
Alessandra from Team Swapfiets
It was great experience...I will appreciate staff..he is very helpful ...but the problem is he is working alone there ...he doing help to customer and bicycle repair ..I think this is too much burden only one staff..last I would say it was great experience...
Swapfiets Ãsterreich ããã®åç
Hi there. Thanks a lot for your very nice and positive feedback. We appreciate it. We will also take your comment about the staffing situation into consideration.
Many thanks,
Nina
Die Registrierung und Lieferung war schnell und bequem
Swapfiets Ãsterreich ããã®åç
Hallo, vielen Dank fÃŒr dein positives Feedback. Wir freuen uns sehr, dass alles so unkompliziert und schnell verlaufen ist. LG, Nina
I recommend Swapfiets to everyone that needs a bike for a specific, not-so-long period of time. Once, I had a small accident and my bike needed repairing, it was totally free. When at the end, I terminated the contract and returned the bike back, there where some scratches and small damages, because I was parking it somewhere outside and it was during all the summer under the hot sun, but I was not asked of paying for them.
Swapfiets Ãsterreich ããã®åç
Hi Dom, Thank you for taking the time to share your positive experience with Swapfiets. We are glad to hear you enjoyed our service and maybe we can welcome you again as a member in the future. Best regards, Nina
It was fantastic. If the bike had an issue i just swung it into a swapfiets shop and they immediately replaced it. I usually ride street bikes, but this cruiser style bike was shocking zippy.
I was on an erasmus semester. I didnt want to buy a bike or do one of those subscriptions where you have to plug the bike back into a dock every 30 minutes. This was a perfectly cheap and safe option.
Swapfiets Ãsterreich ããã®åç
Hi Eric, So great to hear that you had such a positive experience with us. Thanks for sharing it. Best regards, Nina
Mario was great. He showed me everything I needed to know about the bike and was very courteous.
Swapfiets Ãsterreich ããã®åç
Hey Alexis, thank you for your review; we're glad to hear you had such a positive experience with us!
Swapfiets Ãsterreich ããã®åç
Thank you for the positive feedback Carmen!
I wanted to change the account from which I am paying, this was not done.
Swapfiets Ãsterreich ããã®åç
Hey Christoph,
We're sorry about the experience you had!
If you'd like, you can call us at +49 30 700 14 500 or email us at info@swapfiets.de and we will gladly help you further with your payment method issue, since often it's a very simple solution we can sort out quickly!
Best regards,
Alessandra from Team Swapfiets
Swapfiets Ãsterreich ããã®åç
Thank you MÄdÄ! :)
Very friendly people, easy pick up and drop off :)
Swapfiets Ãsterreich ããã®åç
Hey Laura, thank you for your feedback, we appreciate it! :)
Alessandra from Team Swapfiets
The staff is super helpful and extremely nice. Speak great English and have the cutest pet!! Also the bike that i got is very aesthetically pleasing and easy to ride.
Swapfiets Ãsterreich ããã®åç
Hey Yana - thank you so much for your feedback and we're glad to hear you had such a nice experience with us! :)
Alessandra from Team Swapfiets
Great instructions and help from the employee. The shop looks nice and the service is fast. Typically company with some nice Dutch values
Swapfiets Ãsterreich ããã®åç
Hey Sebastiaan - thank you so much for your feedback, we really appreciate it! :)
Alessandra from Team Swapfiets
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